THE SOUL OF THE CLINIC

[Note.--During the latter days of his life Dr. Peabody set down on

paper in a letter to Dr. Warfield T. Longscope[1] his conception

of the relationship and responsibility of the Medical Chief to his

Clinic. Though he felt that it was not entirely complete in certain

details, he finished the first draft and wrote the last sentence

the day before his death. His friends felt that the letter was

too valuable to remain as a private possession, and it was made

available to the medical profession. The document was published,

as it was written, a letter to an intimate friend in answer to

sympathetic correspondence and discussion.--Ed.]

[1] Professor of Medicine and Physician-in-Chief, the Johns Hopkins

Hospital.

Dear Warfield:

Thank you so much for your good letter. Of course you are altogether

too kind in what you say about the clinic at the Boston City Hospital

and the part I have played in its development, but you set me up and

stimulate me to write you at some length about the problems that many

of us who are teaching clinical medicine have on our minds--Whither

are we tending and what ought our aim to be? I have tried recently,

without much success, to formulate a very brief statement as to the

type of clinic I wanted to develop at the Boston City Hospital and I

am glad to be encouraged to try my hand at the subject rather more in

detail. First of all, I do not think we can or should all aim at having

the same type of medical clinic. This must depend in part on local

conditions. Thus you, in a university hospital, completely under your

own control, have a very different problem and will produce something

quite different from what I, a cog in a great municipal hospital, can

produce. Each has its own advantages and its disadvantages. In part,

moreover, the type of clinic will reflect the personality and interests

of the chief, and the whole character of the clinic may alter when a

new chief is put in charge of it.

One of the first problems to be considered is the kind of man who

ought to be selected as professor of medicine. I quite agree with

you that the requirements which are now generally put forward are so

impossible to fulfil that they become almost ludicrous. May we perhaps

take pride in the fact that we have been called to fill the shoes of

such supermen even if we do rattle around in them! When a professorship

falls open, the committee in charge of filling the position usually

says somewhat naïvely that it is looking for a man who has had

an intensive scientific training, has done important research, is

a good administrator, is a competent teacher, and finally has had

clinical experience. We have heard this string of specifications so

often that they are becoming rather hackneyed. Such a man is, of

course, almost impossible to find, and I have been wondering where

the ideal originated. I think it results from the fact that in recent

years--since what we may call the Reformation--the selection of

professors of clinical medicine has been more and more influenced

by laymen and by professors of nonclinical subjects. Both may be

excellent pedagogues and experts on education and yet fail to grasp

the difficulties and complexities which confront this particular type

of position. Thus the administration of the department of medicine,

with its large teaching and clinical staff, its responsibility for the

welfare of a considerable number of patients, its interrelations with

the hospital administration and its subdepartments (social service,

dietetics, physical therapy) is a very different thing from the

administration of a department of physiology or biologic chemistry.

It is all very well to say that the professor should delegate most of

his work to others, but you and I, who are practical laborers in the

vineyard, know that this does not work and that actually the chief

must do it himself if the department is to run smoothly. “Clinical

experience” is apt to be put last among the specifications. This is

because some of our friends think that clinical medicine can be “picked

up” very easily by the prospective professor, while others believe

that if a man is well trained in such sciences as chemistry, physics

and physiology he has only to learn the technical clinical methods

of percussion and auscultation. Clinical medicine is to them little

more than the application of these sciences to the sick patient, which

is, comparatively, easily acquired. As a matter of fact, however, we

know that clinical medicine is a subject which is to be mastered only

by years of long, hard experience, and if any of the members of the

committee to select a professor were taken sick and were to be under

his care, I am pretty certain they would rate “experience” higher. The

argument actually put forward, that the professor need not be much of

a clinician because some one else can tell the students how to take

care of patients, is weak and beside the point because it begins by

accepting as insignificant what is a very important function of the

department.

I believe that the primary function of a department of medicine is

to teach students those things that will enable them to practice the

best contemporary medicine and will give them a foundation on which

to superimpose the advances that will come during their professional

life. They must be taught medicine as a vital and expanding subject,

and must be stimulated to keep abreast of its growth. If it be true

that preparation of students for a career in clinical medicine, and

more specifically for the practice of medicine, is the first duty of

a department of medicine, then it seems clear to me that the backbone

of the clinic is the general ward and the outpatient department, for

it is here that one finds or can readily create conditions which most

closely resemble those which are found in actual practice. In order to

preserve this backbone intact I have always hesitated to encourage the

development of wards and departments for special groups of patients.

This is, of course, necessary to some extent both for intensive

training and for research, but it should not be done at too great

expense to the general ward, lest the general ward come to contain

nothing but what are regarded as “uninteresting cases,” and the idea of

specialization be instilled in student and staff too soon. After all,

“intensive training” does not involve the study of many patients of a

group at one time, and the rest can be left in the general ward, which

should be as exciting in its variety and unexpected manifestations of

disease as is the actual practice of medicine.

If the general ward is the backbone of the clinic, then the head

of the clinic must be close to it; indeed, it ought to be directly

under him. The importance of the general ward and what it stands for

as representing the general practice of medicine can be impressed

on the younger members of the staff and on the students only if the

relation of the chief to the ward is real and not fictitious. The whole

atmosphere of the general ward, and thus the attitude of the future

practitioners to the profession of medicine, is here set by the chief

of the clinic, for it must always be remembered that standards of

thought, as well as of action, are set from above. If the chief has

any conviction as to the relation of doctors to their patients, to

scientific research, or to any other aspect of his profession, this

is his opportunity to bring it out, and in so doing he will determine

the character of the clinic. The growing tendency for the chief to

delegate ward authority and responsibility to his assistants, and

to “spare himself” from making ward-rounds and doing ward-teaching,

seems to me extremely unfortunate. The wards may be run as well or

better, but the dignity of the general ward becomes impaired in the

eyes of staff and students just as soon as the chief separates himself

from it. This is one of the reasons that I have not adopted the usual

plan of having a resident staff over the intern staff in the general

wards. I want the interns to learn to assume responsibility for the

patients and then to come directly to the chief with their problems,

rather than feel that they can take things up only with subordinates.

This arrangement leads directly to a consideration of the status

of the interns. On this point I feel very strongly. They should be

regarded as advanced students, and as perhaps the most important group

of advanced students that we have. They come with minds, characters

and personalities in the most pliable and receptive states, and can

be affected in an extraordinary degree even by the atmosphere of the

clinic. Their very manner of dress and parting their hair changes.

Social ease, and manners that will play a large and legitimate part

in medical practice, develop. At the same time intellectual changes of

a far deeper character are going on, and the chief has an opportunity

to set his seal on them. Provided the chief has anything in himself to

offer, here is his chance to turn out every year a group of selected

men who shall represent his ideas and his clinic all over the country,

and it is to be hoped that they will gradually affect the type of

medicine in many remote communities. Again, this cannot be done as

successfully through subordinates as it is if the chief undertakes to

keep himself close to the interns. It takes time, but it seems to me

that the results are well worth striving for.

This does not mean that all the subordinate members of the staff,

including (with rare exceptions) those whose time is largely devoted

to research, should not undertake direct responsibilities for the ward

routine. I believe, indeed, that such responsibilities form a very

valuable part of their training--so much so that the men must be made

to assume them even if they are reluctant and prefer to stick to their

research. This can usually be arranged for in the vacations and at

such times as their research is not at a critical point. It is very

easy for a man to get absorbed in his own little problem, or in the

somewhat larger field of which this is a corner, and to neglect the

opportunity to get a training in internal medicine. At the present time

there are many men who have been associated with American clinics for

several years and who have had only the narrowest contact with medicine

as a whole. Few of the men who become members of our departments of

medicine will become stimulating teachers and still fewer will ever do

important research work, but almost all can be made into first class

clinicians. This is in itself a very important contribution, for the

majority of the staff are eventually going to practice medicine, and

the chief should do his best to see to it that every one who has been

attached to his staff for three or four years has at least made a good

start at becoming a high grade internist, as well as being an expert in

some narrow field of medicine. The necessary training is, of course,

best attained by assuming actual responsibility in general wards, and

very often the men have to be driven, almost by force, from their own

laboratories to take up what is sometimes spoken of a little casually

or even cynically as “ward routine.” Here, again, the example of the

chief is vital.

One further point with regard to the general ward. I have spoken

of it as the backbone of the clinic because it represents general

practice, which is the backbone of the medical profession. It is

proper, therefore, that it should be the meeting place of those

who devote themselves to different fields of medicine; and here

the active full-time practitioner should come in contact with the

man who is devoting most of his time to research and teaching. In

clinical teaching the active practitioner of internal medicine

plays a very important rôle, and he should receive positions and

titles corresponding in dignity to the contribution he makes. These

conventional details must not be neglected, for they help to make

clear to the staff that the work of the practitioner is going to

be completely recognized by the school. In my own mind there is no

question but that the man whose practice is largely outside the

hospital can bring something to students and staff that is difficult

for the man whose practice is largely inside the hospital to bring,

and several years of experience have confirmed this view. On the other

hand, the practitioner should also get a stimulus from contact with the

research which the hospital group is carrying on. In the Boston City

Hospital Clinic, representatives of the two types of men alternate in

making ward rounds during the school term and, as far as possible,

the same plan is continued by the younger men in the summer. Curiously

enough, it has seemed to me more difficult to find enthusiastic and

competent clinical teachers among the practitioners than in the

hospital group.

Research should always be regarded as one of the activities of teaching

clinics. Such clinics are usually relatively well equipped in the way

of laboratories and endowment; and the very fact that the laboratories

are closely associated with the wards gives an exceptional opportunity

to the staff and thus places a responsibility on its members for the

investigation of disease. It is fair to assume that a large part of

the progress that will be made in our knowledge of the diagnosis and

treatment of disease will come through the medical clinics, even

if much of the fundamental work on which this practical advance is

based is the outcome of investigations which have been carried on in

the laboratories of so-called pure science. (As a matter of fact,

it has interested me recently to see how frequently the clinical

investigator, studying a problem in disease in man, is forced to

go back and tackle the most fundamental aspects of it--anatomic,

physical, chemical--because the necessary facts have not been made

available by workers who specialize in these various fields.) Research

should also play a part in the clinic because it is a type of training

which develops critical judgment; and even a limited experience in a

research problem, undertaken under skilled guidance, is a valuable

discipline for every one, including the man who subsequently goes into

practice, for among other things it teaches him to estimate the worth

of the publications of other men. Finally, it is generally true that

the investigator is a more stimulating teacher than the man who is not

actively laboring at the forefront of scientific advance.

By what members of the staff should active research be carried on?

The strictly clinical group, engaged largely in outside practice,

should be encouraged, but, of course, one cannot expect that they

will produce much, as they do not have the time or the sense of

leisure that is necessary for research. If any of them produce an

occasional clinical study, they are to be congratulated. This must not

be considered to be their field. The younger members of the hospital

staff, residents and assistants, should all take part in some research

problem, but as they are apt to be almost wholly untrained they

can be regarded only as extra hands at the beginning. They receive

a training that is of utmost value to them personally, particularly

if they are, as they should be, under the personal supervision of an

experienced investigator; but one cannot anticipate that they will

make important contributions. Experience has made it clear to me that

one of our common errors is to expect too much of these men, in that

we allow them to work too independently both for the good of their

own training and for their productiveness. With rare exceptions few

men are qualified, either technically or intellectually, to carry on

clinical research of any great importance until they have had several

years of experience in laboratory work and in the study of disease

in the wards. This means that it is only the older members of the

medical staff who may be expected to undertake continuous problems

of any particular significance and it accentuates the importance of

providing adequate salaries for assistants who are five or ten years

out of school. These are the men who can plan for prolonged periods of

time devoted to one problem, and they will also be the men to guide

and train the recent graduates. Of course, even among the selected

groups of older members of the staff there will be few who will produce

research that is important in itself, for in any field high grade

investigators are unusual. In general, one can only expect good solid

research of a more or less routine character. Such work is, however,

not to be depreciated, as it plays an important part in keeping up the

tone of the clinic and in the long run advance in our knowledge of

disease probably depends as much on this type of conscientious, honest

investigation as on the gifted researches of brilliant geniuses.

What is to be expected of the chief in the way of research? One

hears a great deal about research ability as a qualification for the

professor of medicine and about the necessity of his carrying on

research personally while he occupies the position. Capacity for high

grade research is so rare a quality in itself that it will always be

almost impossible to find it combined with the other qualifications

demanded of a professor of medicine. Ability to do good, conscientious,

independent work, interest in stimulating and assisting others to carry

on research, and an appreciation of the rôle that research plays in the

medical clinic are more important than great personal research genius.

The professor must keep in close touch with the work of his staff,

guiding where he can, suggesting and encouraging, and he should always

try to keep up some independent work if only for his own intellectual

satisfaction, so that he may set an example to the staff and may have

some little field in which he excels his assistants. Even if he had

great ability as an investigator he could not expect to accomplish

much, as the multifarious demands on his time make it almost impossible

to obtain the sense of leisure which thoughtful work requires. Indeed,

I feel that if a man really has this rare gift he ought not to be the

head of a department of medicine lest his talent be wasted.

One may reasonably question whether the large proportion of the budget

of the department of medicine that is devoted to research and the

great stress that has been laid on research ability in the selection

of teachers is entirely justified, when one considers that much of the

research output is of a routine nature and that really significant

research is unusual. My personal feeling is that it is justified,

although I think the pendulum has swung too far in the matter of

choice of professors. Here there is a very unfortunate tendency to pay

too little attention to broad clinical experience, something that

is acquired only by many years of hard work and too much attention

to research ability, or, what is worse, to the possible development

of research ability in some promising young man. The publication of

a number of good papers does not really indicate any marked capacity

for investigation, and such papers certainly offer limited evidence

of ability to run a department of medicine. Even in the preclinical

laboratories and research institutes the proportion of research that

is very noteworthy is not always particularly high, and, when one

considers all the other functions required of the men in the department

of medicine, I think that we may be rather proud of what they are

accomplishing.

There is a common tendency to attempt to select assistants in a

department of medicine whose training represents the different

preclinical sciences, physiology, organic chemistry, physical

chemistry, physics, bacteriology, so that one may have a well rounded

clinic. There is obviously much to be said in favor of such a plan

as it helps to bring together an experienced group of “scientists”;

but there is also an inherent practical danger which I am sure we all

have observed and to which more attention should be paid. These men,

thoroughly trained in one direction, quite naturally look for their

research problems in the fields in which they are trained. They seek

the problem to suit their particular tools. This must necessarily be

the attitude of workers in a fundamental science when they attempt

to study a clinical problem, and this may explain why they often are

not more successful in formulating and working out problems involving

a knowledge of disease in man. The approach of the internist to the

study of disease in man should be quite different. He is, first of

all, absorbed by an interest in the problem and then seeks the type

of tools necessary to solve it. This is the intellectual, rather than

the technical, method of approach. Once given an absorbing passion for

the solution of a clinical problem, the man who has a good, general

scientific training can usually acquire in a few months or in a year

or so enough of any of the fundamental sciences to enable him to

tackle it. The clinical investigator, with his knowledge of disease

in man, thus finds the problem first and determines the practical way

to study it, turning to his colleagues in the fundamental sciences

especially for technical experience. We often discuss what the

difference is between the function and opportunity of the man who is

primarily a “scientist” working on a clinical investigation, and the

man who is primarily an “internist” using methods of exactly the same

highly refined nature, and also working on the same general type of

investigation. The real difference is, I think, to be found in the

point of view. The medical clinic should encourage its staff to use

methods of any sort, no matter how difficult or specialized, that are

needed for the solution of their immediate problems; but their first

interest should center about the general subject of disease in man.

The first interest of the “scientist,” on the other hand, is in the

development of his own particular field. Each has his proper rôle, but

in the medical clinic it is better to have an inspired “internist” than

a skilled “chemist.”

The administration of a department of medicine, with its complicated

relationships and responsibilities toward a large group of various

types of men, to the students of three classes, to interns, to the

medical school administration with all its subdivisions (wards,

social service, outpatient department, dietetics and other clinical

departments), to patients and their families, and to laboratories,

represents a problem which is unapproached in any other department of

the medical school with the possible exception of that of surgery.

One frequently hears it said that if the chief is a good administrator

he will divide all this work up and put it on the shoulders of his

assistants. To a certain extent this is possible and is, indeed,

absolutely necessary; but experience has shown me that beyond a

certain point it is unwise to do so and that the major part of the

administrative responsibility must be assumed by the chief. The

representatives of the medical school, the superintendent of the

hospital, the chief of the roentgen-ray department, the assistant in

charge of the chemical laboratory, all want to deal directly with the

chief; and the smooth running of the clinic demands that they shall.

But to my mind it is not only to these dignitaries that the chief must

leave his door ajar. How often one finds interns and students lurking

outside the office, waiting to catch the chief as he hurries by. “Can

I have five minutes with you, sir?” You let him in, sit down, and

find that what he has approached so modestly is the problem of his

whole career; and who can tell whether it may not be a career with

very significant possibilities? Is there, on the whole, anything more

important than giving advice about a man’s life? Of course, a first

class administrator might say, “Tell him to return next Tuesday at

2:30, at the time appointed for such conferences.” All right; but

usually the youth has worked himself up and is full of his problems

now, and it is _now_ that you can help him most. We hear a great deal

about the necessity of the professor “closing his door” and “protecting

himself.” I fear that some of this “protection” is made necessary by

the fact that our professors are apt to be rather inexperienced, and

they have to get their training after they get their job. The real

question is whether the professor ought to devote himself to looking

after his own career or whether he ought to regard as his first duty

that of stimulating, helping and advancing his assistants. Of course,

this is largely a question of personality; but there are so few men

whose research ability is extraordinarily valuable (and, as I have

said, they ought not to be professors of medicine) that I believe in

general in the “open door policy.” This is, at any rate, the policy

that best suits my temperament and capacity. I have always attempted to

keep some of my own work going, partly through assistants, and, so far

as I can, with my own hands (although this comes more and more to what

can be done in the summer vacation) for this is what keeps me alive

intellectually and is where I get my real fun. On the other hand, I

feel that probably I accomplish most in the long run, not by protecting

myself too closely, but by accepting as my major function that of

helping my students and assistants. Much greater contributions to the

advancement of medicine will come from the training of these men than

through my own individual efforts.

In all this lengthy letter I do not think I have once used the phrase

“full-time” as applied to a clinic or a teacher. This is partly because

I have become as tired of discussions of “full-time” teaching as I

am of discussions of the Eighteenth Amendment, and partly because

I do not think the issue is any longer of importance. There was a

time when discussion of the system had a distinctly healthy effect

on the teaching of medicine in America; but the whole situation is

altered. A complete “full-time” system is impossible from an economic

point of view, even if it were desirable medically, which I do not

think it is. Experience has made it perfectly clear that the men who

are in successful outside practice have something very definite and

important to contribute to the teaching, and, as already indicated,

they must be regarded as an integral part of the teaching service

and receive proper recognition in the way of titles, salaries and

clinical opportunities. I am, moreover, also convinced that it is not

desirable to have any hard and fast rule as to the members of the

hospital staff having private patients. For many, if not for all, it

is desirable that they should have a few patients of their own, with

whom they have the same relations that one does in outside practice.

Occasional consultations, even outside the hospital, office practice

and a few private patients in the hospital form the basis of a valuable

experience for the teacher and investigator; but, of course, his other

work will not allow him to assume the care of sick patients in their

homes. There is no question in my own mind that I am a much better

teacher for having had a limited number of such patients in recent

years. These are the patients to whom I talk at length personally, and

they are apt to be the cases that stick in my mind, so that I refer to

them continually in talking to students. One can always say that the

same thing may be done as well if the patients belong to the clinic

and if, for instance, their fees are paid to the clinic; but I fear I

do not agree to this. If they had been the patients of the clinic I

should have had most of the work done by my assistants and I should

have missed exactly that personal relationship with patients which many

people say cannot be obtained in a hospital. If, however, I have been

continually confronted with these personal relationships of practice,

even though it be with few individuals at a time, it is much easier

for me to keep accentuating their importance in the course of my work

in the ward. In all of this, moreover, I do not believe that I am very

different or more sordid in attitude than most men. It is not wholly

a question of to whom the fees are paid (often there are no fees),

although this certainly is a factor in establishing and maintaining the

personal bond. The main point is that the patient has sought you or me

personally and not the hospital.

In the last analysis, the whole problem resolves itself into what

kind of men you select for the hospital staff. If they do the type of

work they are expected to do, they can never see more than a very few

private patients--fewer, indeed, than come now to the private wards of

some “full-time” clinics. If they want to see more patients they must

be transferred to the clinical staff. Practically, the issue has seemed

to me to solve itself without presenting any great difficulties, and

without resorting to an overorganization that limits the freedom of

the individual. What we want is less of the system and law that kills

and more of the spirit that gives life.

Doctor and patient · 第 12 / 12 题