a. _The higher human qualities._ The last item of the three main
suggestions by the teachers was the subject of the greatest unanimity of
opinion.
The human element is one of the greatest prerequisites to successful
leadership. Time and again I have heard teachers say, "I do not want to
ask Mr. ----. May I take the matter up with Mr. ----, for he is much
more approachable?" The irate parent is usually quickly calmed when he
is met with a feeling of friendly welcome that puts him at ease. It is
hard for the majority of people to tell their troubles to anyone, much
more so to tell them to a superior in authority who has an outward coat
of formality that is difficult to penetrate.
Too much of the principal's time is often given to looking for the
difficulties that arise in the administration of a school with a view to
checking them. This naturally gives the teacher the impression that such
a principal is always looking for trouble, and he is not, as a rule, a
welcome visitor. The principal should endeavor to find something the
teacher is doing that is worth while and to give it the proper
recognition. No principal, however, can see what to commend unless he
keeps closely in touch at all times with the work the teachers are
doing. Idle flattery is far worse than no praise at all.
The kind word or a pleasant "good morning" sincerely spoken by the
teacher has always meant much to me. Why should not a similar expression
on the part of the principal be equally refreshing to her? It is one of
the biggest dividend-paying investments a principal can make. Try it!