Determine at once when some one fails to comply with a request made to
all pupils at the same time whether the cause is inattention or
rebellion.
As Olive’s case is one of rebellion let her alone until the others have
left the room, then in a kindly manner find out the cause of her
disobedience. If she refuses to talk, take no further notice of it at
that time, being sure that the fault lies in part with yourself. While
you are resting the case for the time being, review your attitude toward
the child and plan with great care the right approach for the next
interview.
The next day, at some moment when you are sure that Olive is her normal
self again and no one is about you, talk frankly with her about her
stubborn conduct.
Do not use the word “stubborn” or any accusing term in talking about it.
Begin something like this: “Olive, yesterday at recess when you seemed
not to hear me, I may have been at fault. I wanted more than anything
else to help you over a hard day. Perhaps my manner or voice did not
tell you that but I just wanted you to know how I really felt about it.”