A.1.3 Personal Help

The correct place to ask for help with Debian is the debian-user

mailing list at debian-user@lists.debian.org. If you know how to use

IRC (Internet Relay Chat), you can use the #debian channel on

irc.debian.org. You can find general GNU/Linux help on the

comp.os.linux.* USENET hierarchy. It is also possible to hire paid

consultants to provide guaranteed support services. The Debian

website[5] has more information on many of these resources.

[5] http://www.debian.org/

Again, please _do not_ ask the authors of this book for help. We

probably don’t know the answer to your specific problem anyway; if

you mail debian-user, you will get higher-quality responses, and

more quickly.

Always be polite and make an effort to help yourself by reading the

documentation. Remember, Debian is a volunteer effort and people are

doing you a favor by giving their time to help you. Many of them

charge hundreds of dollars for the same services during the day.

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