GENERAL CUMMING:

In presenting even a brief outline of the services which have been

rendered, and are being rendered, to disabled veterans of the World War

by the Public Health Service, it is necessary, for a proper

comprehension of the subject, to state, at least in general terms, the

genesis of the relationships which the Public Health Service has

sustained, and now sustains, to this very important responsibility.

The Congress, before the close of the war, had given consideration to a

comprehensive plan for the care of disabled veterans totally unlike the

previously existing pension systems, and had passed legislation putting

into effect this program.

In doing so, use was made of existing agencies rather than the creation

of new ones. Among these existing agencies was the U. S. Public Health

Service. This Service, on March 3, 1919, was given authority to furnish

medical care and treatment to veterans, acting in this capacity as an

agency of the War Risk Insurance Bureau. The Director of that Bureau was

charged with the real responsibility, but was permitted, under the

legislation, to make use of the Public Health Service in discharging his

responsibility with regard to medical care and treatment.

Peace having come unexpectedly and demobilisation following shortly

thereafter, the problem of the care for the disabled veteran became at

once very pressing. The Public Health Service had under its control only

a few hospitals, with a total bed capacity of about 1,500. The Director

of the War Risk Insurance Bureau looked to the Public Health Service to

supply him with the necessary medical services, and the Public Health

Service, therefore, found itself faced with the task of supplying, in a

short space of time, an extensive system of medical relief.

It undertook this problem and, under the legislation, sought to meet the

responsibility in several ways. By the transfer to its jurisdiction of

facilities used by the Army and Navy during the war, by the purchase of

such facilities as were available and within the moderate appropriation,

by the leasing of fairly suitable places and their conversion to

hospital purposes, and by making contracts with civilian hospitals all

over the United States for the care of veterans, this Service was able

to furnish facilities with rapidity. These facilities were by no means

always desirable, but at least it may be said that the Public Health

Service was enabled to keep pace with the demand and to supply to all

veterans who applied some form of hospital care and treatment.

The administrative organization, which had been formed under the law,

for the care of veterans, included three bureaus, namely; the Bureau of

War Risk Insurance, the Federal Board for Vocational Education, and the

Public Health Service. This organisation, while it was the best that

could be formed under the circumstances, left a good deal to be desired,

and was the cause of much criticism and no little dissatisfaction.

Matters became so urgent finally that, under the President’s direction,

certain changes were made, and later, by act of Congress, even more

radical changes were made, all with the ultimate tendency of

concentrating in one organisation the entire responsibility for all

matters affecting veterans of the World War. This culminated in the

passage of legislation creating the U. S. Veterans’ Bureau and charging

that Bureau with the full responsibility for all matters affecting

veterans. (Aug. 19, 1921.)

In the legislation creating this Bureau, however, the Director of the

Newly created Bureau was authorized, in giving hospital care and

treatment to his beneficiaries, to make use of certain official

agencies, and among these the Public Health Service, which at that time

was carrying most of the medical work for veterans, and in fact this

Service is still supplying by far the largest number of hospital beds

for their care.

Under this new legislation, adjustments were made as rapidly as

possible, and are still going on, with the result that the present

situation of the Public Health Service in this responsibility is fairly

clearly defined for the first time since it has undertaken this work.

The U. S. Veterans’ Bureau has now taken over, or will shortly take

over, from the Public Health Service all of the responsibility and all

of the work involved, with the exception of the operation of hospitals.

The work taken over by the U. S. Veterans’ Bureau includes the entire

responsibility for the operation of all outpatient departments for the

care of veterans. Thus the Public Health Service is now left simply as a

hospitalizing agency for the use of the Director of the Veterans’

Bureau.

The Public Health Service, therefore, stands in the same relationship to

this work as other official agencies, namely; the National Homes for

Volunteer Soldiers, the Army, the Navy, and St. Elizabeth’s Hospital of

the Interior Department. That is to say; it operates independently a

system of hospitals for the use of the Director of the Veterans’ Bureau

in the care of his beneficiaries. It has no responsibility with regard

to meeting the demands for hospital facilities and it has no

responsibility with regard to the distribution of patients to those

hospitals. Its responsibility is limited simply to the operation of such

hospitals as the Director desires, and, to the admission of such

patients as he may desire to send to the same.

When the Public Health Service was suddenly charged with the large and

important responsibility for supplying medical care and treatment to

veterans of the World War, it proceeded at once to organize, on a

commensurate scale, to meet a problem the character of which was unknown

and the magnitude of which could only be surmised.

The first and greatest problem faced by the Public Health Service was,

of course, to determine as soon as possible the character and the

magnitude of this problem. In conjunction with the War Risk Insurance

Bureau, there was compiled and finally published a public document (481

of the 66th Congress, December 5, 1919). In this document, this entire

problem was analyzed, and certain very definite conclusions were stated

as to the need for medical and surgical facilities for the proper care

and treatment of discharged disabled veterans.

It is unnecessary at this time to attempt any analysis of this document,

but it is worthy of some comment. It indicated that within two years

from the date of its publication there would be needed for patients of

the War Risk Insurance Bureau 7,200 beds for general medical and

surgical cases, 12,400 beds for tuberculous cases, and 11,060 for

neuropsychiatry cases, making a total of 30,660 beds.

Recommendations in this document were made for the expenditure of a

large sum of money for necessary construction, and a draft of a bill was

offered which would appropriate the money for this purpose. The bill

contemplated that this money should be expended in annual installments,

extending over a period ending June 30, 1923. This document also

indicated that the peak of the load, at least for neuropsychiatric and

tuberculous disorders, would not be reached for some years.

The conclusions reached in this document were the subjects of a good

deal of criticism. It was rather generally felt that the facilities

which had been provided during the war for the medical care and

treatment of soldiers and sailors could be made use of very readily and

very satisfactorily in the care of discharged disabled soldiers and

sailors at the termination of the war.

It was not clearly appreciated that the war program for the care of sick

and disabled could, by no means, be converted into an adequate and

satisfactory system of hospitals for the care of sick and disabled

persons under peace conditions. At all events, no money was appropriated

for purposes of constructing hospital facilities until March 4, 1921.

It is highly significant at the present time to note that the needs

foreshadowed in this public document have, since the date of its

publication, been more or less verified by subsequent experiences.

Making due allowances for discrepancies, which might have been expected,

and for developments, which could not have been readily foreseen, it may

be truthfully said that this document indicated quite clearly and more

or less accurately the hospital needs for the care of sick and disabled

ex-service men and women, if these patients were to receive the

character of medical service which, in the judgment of the best medical

minds, was necessary for their restoration to health and which could not

be satisfactorily given in other than suitably constructed institutions.

Leaving aside these considerations, it was apparent that, when the

Public Health Service was charged with responsibility, it was

immediately necessary to meet the urgent demands suddenly created by the

termination of the war.

The Public Health Service, in the manner indicated above, attempted,

therefore, to formulate and put into execution a temporary program for

the purpose of meeting immediate needs, leaving a permanent program to

be developed in accordance with the appropriations and legislation.

Without going into any more detail, it will suffice to state in very

general terms the work which the Public Health Service has done in this

connection and which it is still doing.

Since the inception of the work, it has created a hospital system of

considerable magnitude, and is now operating some 68 hospitals, with a

total bed capacity of over 21,000, and expects, within the more or less

near future, to open additional hospitals and increase present

facilities by something less than 5,000 additional beds.

This Service now has under its care about 13,500 veterans of the World

War in its hospitals. In addition to this, it is also caring for 3,000

to 4,000 Federal beneficiaries, with whose care and treatment it has

long been charged, making a total of nearly 17,000 hospital patients

under its care at the present time.

In the development of this hospital system, the Public Health Service

has divided its hospitals into three large groups, namely; hospitals for

general medical and surgical cases, for cases of tuberculosis, and for

cases of neuropsychiatry. It has been unable to develop this system of

hospitals with the uniformity desirable under the circumstances, and

has, therefore, found difficulty in meeting the needs of those suffering

from neuropsychiatric and tuberculous disorders. This demand, however,

has of late been far more adequately met, especially with regard to

tuberculosis.

In addition to the development of its hospital system, the Public Health

Service, soon after assuming its responsibilities in this work, created

what was designated as the District Supervisors’ organization. The

United States was divided into fourteen districts and, in some large

center of population in each of these districts, there was established a

district headquarters, with a sub-district organization reaching out

even to the individual counties.

This organisation constituted a decentralizing agency, and, as such,

served a most useful and important function, not only in the work of the

Public Health Service, but also in the work of the War Risk Insurance

Bureau. This entire organization, which had grown enormously, was

transferred to the Bureau of War Risk Insurance in April, 1921, with its

complete personnel. It is now operated by the U. S. Veterans’ Bureau as

its decentralizing agency and is still performing a necessary and

important function in the work of that Bureau.

It was also necessary to create a greatly extended purveying service for

supplying the necessary equipment, etc., to the hospital system which

had been inaugurated. The Purveying Service has grown enormously and, at

the present time, is not only purveying to the hospitals of this

Service, but is also rendering assistance to the U. S. Veterans’ Bureau

in purveying for its offices and its medical facilities.

The creation of an Inspection Service also became a necessity, in order

that the hospitals of this Service might be kept under constant

surveillance, and that all complaints might be carefully investigated.

This Inspection Service has now been reduced somewhat, but still is

functioning satisfactorily and has also rendered a great deal of

assistance to the U. S. Veterans’ Bureau in making certain inspections

for that Bureau.

In addition to these matters, the Public Health Service also began the

creation of a large system of out-patient dispensaries for the care of

veterans of the World War and developed this work considerably. Up to

recently, it had in operation some 58 of these dispensaries, many of

them equipped and staffed for all forms of out-patient diagnosis and

treatment.

The development of this dispensary system was a matter of supreme

importance in furnishing the medical examinations of veterans required

for the purpose of establishing their compensation ratings. This entire

Service, as stated, is about to be turned over to the U. S. Veterans’

Bureau and will, in future, be operated by them.

In carrying out all of this work, the Public Health Service has, of

necessity, been obliged to assemble a large personnel. The personnel at

the present time is somewhat less than it has been previously, by reason

of the transfer of certain activities to the U. S. Veterans’ Bureau,

but, with the anticipated opening of many new hospitals and the increase

of its facilities, this personnel must, of necessity, slowly increase.

At the present time, the Public Health Service has in this work about

1,700 medical officers, not including attending specialists. Of these,

about 950 are officers of the Reserve Corps. A Dental Corps has been

created and numbers, at the present time, about 180 dental officers. A

corps of female nurses has been assembled and numbers, at the present

time, about 1,800. A Reconstruction Service has been formed and numbers,

at the present time, about 580 reconstruction aides. A Dietetic Service

has been organized and numbers about 165 trained dietitians. These

figures will give some idea of the large personnel necessary in the

performance of this work.

It is difficult to draw distinctions between the various classes of

personnel, but it may perhaps be said in general terms, at the present

time, that the most difficult qualified personnel to secure is the

medical officer. The Public Health Service was peculiarly fortunate in

assembling a large Reserve Corps. At the close of the war, many medical

men who had been in the military forces were demobilized. Finding

themselves somewhat adrift, and having broken completely old

associations, they were inclined, if opportunity offered, to continue in

the Government service. A special appeal was made to these men by the

Public Health Service and inducements were offered to them to accept

service in the care of disabled discharged veterans. As a result, the

Public Health Service was able to assemble a much larger number of

reserve officers than could have been done under any other

circumstances.

It has been a matter of great difficulty to maintain among these

officers the necessary morale, by reason of the difficult circumstances

and conditions under which they are employed. Having only a limited and

somewhat uncertain tenure of office, with many uncertainties as to their

future, it is worthy of note that they, nevertheless, have, given to the

Government a service which could not easily have been secured from any

other source. They have shown a fine spirit in the performance of this

duty, and, as much as any set of men assembled under such conditions and

circumstances, have delivered a service the quality of which is

comparatively high. The retention of their services seems to me a matter

of importance.

From the inception of this work up to date (Jan. 16, 1922), there have

been cared for in hospital by this Service about 245,000 veterans, who

have been furnished a total of about 12,831,000 hospital relief days.

Also, about 1,945,000 outpatient treatments have been given and a total

of over 1,427,000 medical examinations have been made. Many special

services of various kinds have been rendered. For example; about 175,000

patients have been given dental treatment. Several thousand patients are

being given occupational therapy and several thousand patients given

physiotherapy every week. Prosthetic appliances of various kinds have

been furnished to thousands of patients.

The important matter of medical social service in its hospitals has not

been neglected by the Public Health Service. In cooperation with the

American Red Cross, there has been organized an efficient medical social

service, which has administered to the needs of the discharged disabled

soldiers and sailors. These activities of the American Red Cross have

been supplanted by many other agencies, including the American Legion,

Knights of Columbus, Jewish Welfare Society, and others. All of these

agencies have rendered valuable assistance in the prosecution of this

important phase of the work.

The Public Health Service accepted a share in the responsibility for the

care of discharged and disabled ex-service men, with a full

comprehension of the privilege which had been conferred. It has taken a

pride in attempting to give to disabled ex-service men the very best

service possible. While its ideals have not always been realized, it

has, nevertheless, I believe, always treated the ex-service man with

consideration and given him good professional service. It is my endeavor

that the character of this service shall continue to improve, and I

believe that it does improve constantly. No effort will be spared to

render the very best service possible under the circumstances and

conditions imposed.

Just what the future will hold for the Public Health Service in this

work, it is now impossible to say. It appears, however, that the Public

Health Service for sometime to come will be one of the designated

agencies for furnishing hospital care and treatment to beneficiaries of

the U. S. Veterans’ Bureau. This responsibility of supplying hospital

facilities, with all that is implied, will be as adequately met as

possible. The Public Health Service at the present time is operating a

number of hospitals which, from many standpoints, are not suitable to

the purpose to which they have been put. To attempt to operate hospitals

in unsuitable buildings, unsuitably located, subjects the Public Health

Service to unmerited criticism, but, since these facilities are needed

for a time, it will be necessary to continue such places in operation.

It is not possible, under such circumstances, to render the highest type

of service, but every effort will be made to render the best service

possible.

With the construction which is now going on, under appropriations which

have been made available by Congress, it is anticipated that, in the

more or less near future, it may be possible for the Public Health

Service to close some of its unsuitable plants and open others of a far

more satisfactory character. This will relieve the present situation a

great deal and will do much to obviate the criticism which has been made

against the National Government because it has not supplied suitable

hospital facilities for the care of men who have given so much to their

country.

In conclusion, it seems appropriate to say that the Public Health

Service, in all of this work, has realized fully the necessity for the

most complete and cordial cooperation with other governmental agencies

engaged in it. It has been a firm policy of the Public Health Service to

stimulate an attitude of cooperation on the part of all of its

employees. It is a matter of peculiar satisfaction at this time to say

that the Public Health Service feels that, in the present Director of

the Veterans’ Bureau, it is receiving from him a most cordial support in

this policy of cooperation and the relationships which exist between

these two Bureaus daily grow better, as they must if the work is to be

properly accomplished.

It is also to be noted in this connection that the recent creation of

the Federal Board of Hospitalization has added to the administrative

machinery a piece of co-operating mechanism, which will, undoubtedly, do

much to stabilize and coordinate, as well as standardize, many necessary

things, which, up to this time, have been carried on more or less

independently. A governing body of this character, which can lay down

broad policies, influencing all of the official agencies engaged in this

work, must of necessity be in a position to subserve a very useful

purpose. The sympathetic consideration and support of this body should

have a fine moral effect.”

GENERAL SAWYER: “Representing General Wood we have Colonel Mattison.”

COLONEL MATTISON read the following article prepared by General Wood:

relative to the N.H.D.V.S. and its Relation to the World War Veteran:

“Of all the various agencies utilized by the Federal Government in

caring for disabled men of the World War, the National Home for D.V.S.

is probably the oldest in this line of work, dating back over fifty

years in its care for disabled soldiers. Immediately after the close of

the Civil War, the necessity for some organization of the government to

care for the many thousand disabled soldiers of that war became

apparent, and in 1866, by act of Congress, the National Home for

Disabled Volunteer Soldiers came into existence with a Board of Managers

selected by Congress to carry out the purposes of this Act. Prior to

this, several of the States, civic and benevolent organizations had

taken up the work locally in many parts of the country, but the creation

of a National Board superseded the local work and for quite a number of

years prior to the time that State homes were established by various

States the burden of caring for disabled veterans of the Civil War fell

on the National Military Home.

The first Home established was located at Dayton, Ohio and was known as

the Central Branch, but as the necessities of the question developed,

other branch Homes were established by Congress until at present there

are ten different institutions under the control of the Board of

Managers, scattered from Maine to California. But as the Civil War was

practically a war between sections of the country, all the Homes, with

the exception of the one at Johnson City, Tennessee, are located either

in the North or on the extreme Northern border of the South. For example

the Home at Hampton, Virginia.

Membership in the Home was originally confined to disabled soldiers of

the Civil War, but gradually as the need developed, this privilege was

extended to soldiers of the Mexican War of 1846, the Indian campaigns,

the Spanish American War, and the Philippine service, so that by the

year 1917 when the World War occurred, practically all disabled soldiers

who had served in any of the wars of the Republic, were eligible to

membership in the Home. The high tide of membership in the Home was in

1906 when over twenty one thousand disabled soldiers were members of the

various Branches. After the peak of the load had been reached there was

quite a decided downward curve in membership owing to the advancing

years and heavy death rate among the soldiers of the Civil War, so that

by 1917 the membership had decreased to about thirteen thousand men, and

there were in the various branch Homes many thousand vacant beds, both

in barracks and in hospitals.

In this connection, attention is called to the fact that the Home

functioned in a two fold capacity. It furnished hospital service to the

man who actually needed such attention and it also furnished domiciliary

service to men who were disabled and prevented from taking care of

themselves in the active competition of life but who were not actually

patients. This latter service is called our domiciliary service and is a

service that probably will increase very materially in its scope with

the passage of time, as men who have served in the World War, owing to

disability will find themselves unable to meet the active competition of

the world outside and will therefore need this domiciliary service in a

very acute way.

By the Act of October 6, 1917, eligibility in the Soldiers’ Home was

given to men who had served in the World War, on exactly the same terms

and conditions as it had been given to the veterans of the other wars,

and therefore today the disabled soldiers of the World War stand in

exactly the same position in their rights to care and treatment in the

National Home as does the soldiers of the Civil, or Spanish American

Wars. But few men of the World War had taken advantage of this privilege

prior to the year 1920 when the Sundry Civil Bill for the F. Y. 1921

gave authority to the Director of the Bureau of War Risk Insurance, now

the Director of the U. S. Veterans’ Bureau, to make allotments to the

Board of Managers of the National Military Home for alterations and

improvements of existing facilities to meet the demand of

hospitalization from the Bureau of War Risk Insurance. Such changes were

thought necessary as a large amount of space available was barrack space

which while satisfactory for domiciliary service, was not satisfactory

for hospital service.

Acting in accordance with the desires of Congress, as shown in this

bill, the Board of Managers at once entered upon an energetic campaign

of construction to prepare their plants for this work. Conferences were

held with the Director of the Bureau of War Risk Insurance, and the

statement made by him that the greatest need of the Bureau of War Risk

Insurance at that time was for tuberculosis and neuro-psychiatric beds.

To meet this need, and to grant to the fullest the wish of segregation

on the part of the World War men, two branch Homes were set aside and

their domiciliary and hospital population moved to other branch Homes,

and acting under the advice of the most competent experts, the Board

could find, the branch at Johnson City, Tennessee was changed into a

tuberculosis sanatorium, and the branch at Marion, Indiana was changed

into a neuro-psychiatric sanatorium.

In addition to the complete change of two branch Homes, numerous and

extensive improvements and alterations were made at a majority of the

other Homes so that the fullest cooperation might be given to the Bureau

of War Risk Insurance in its great work, and today outside of the Home

at Hampton, Virginia, and the one at Danville, Illinois, which have been

practically set aside for the older class of veterans, adequate

facilities have been prepared for the hospitalisation of such soldiers

of the World War as may be assigned to them for hospitalization.

But in this connection especial attention must be called to one very

peculiar and unique feature of the service furnished by the National

Military Home, and that is the fact that under the law, the Home must

care for the victims of peace as well as the victims of war and

furthermore, that the gates of any branch Home are open to any disabled

soldier of the World War and that for admission, it is not necessary

that the disabled soldier be sent there by the U. S. Veterans’ Bureau or

any other organization. If he presents himself with his honorable

discharge and the medical examination shows disability, under the law

the Home must take care of him as long as such disability exists, this

whether the disability be one of war or one of peace. To give a concrete

example, if a World War soldier presents himself at any branch Home with

a leg or arm amputated, under the law, the Home must take care of him

whether he lost the limb in the Argonne or in a saw mill, and this

feature is one that I think should be carefully considered because it

leads up to the question spoken of above, of domiciliary care. Now a man

with a leg gone is naturally crippled in the battle of life and cannot

compete on equal terms in almost all professions or trades, but still

when the operation is completed and the wound healed, he does not

require hospital treatment but comes under the domiciliary class, and I

cannot help but feel that there are probably many hundred of cases along

this line of disability which if transferred from the active hospitals

of other branches of the service to the National Military Home for

domiciliary care, will lighten the load very materially of hospitals

where active curative work is being done, and increase the number of

beds available for active hospital work, and at the same time give the

domiciliary case the best of care and attention.

This brief summary of the relation of the National Military Home to

disabled soldiers of the World War, leads one to the inevitable

conclusion that the work of the Home in caring for these disabled

soldiers is one that will increase from year to year and if the results

of the Civil War can be relied upon, the peak in caring for these men

will not be reached for twenty years, possibly thirty would be a more

correct estimate of the time. In other words while it is probable that

the hospital peak will be reached by 1923 or 1924, and then fall off,

the domiciliary load is one that will grow from year to year and become

more and more important as time goes by.

In conclusion, speaking for the National Military Home, I wish to state

that the relations existing between the former head of the Bureau of War

Risk Insurance, Col. R. G. Cholmeley-Jones, and the present Director of

the U. S. Veterans’ Bureau, Col. C. R, Forbes, have in every way been

most pleasant and cooperative and every request made by the Home for

allotments and assistance in this work has been most generously and

promptly met.”

GENERAL SAWYER: “I have pleasure in introducing Dr. A. White, Secretary of

the Board of Hospitalization, who will address you on the subject of

“the Neuro-Psychiatric Case and How to Meet its Requirements”.”

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