The term "lady" has been more abused than that of "gentleman." The
words "fore-lady," "sales-lady," "wash-lady," have rendered it
ludicrous when one thinks of contrasting it with the terms, happily
never used, of "fore-gentleman," "sales-gentleman," etc.
Formal consideration asks "if the ladies are at home," and refined
custom requires it. But to express the graces and endowments of a
woman, it is her womanliness that is emphasized. "She is a gracious,
sweet-tempered, kindly woman." The same distinction applies to the use
of the term "gentleman," or "man."
Says one writer, giving some examples of the use of these words: "A
polite host would say, 'The men are looking for some ladies who would
enjoy a game of tennis,' or, 'I can promise the young ladies a
pleasant time, for there will be a great many dancing men present.'
One gentleman says to another, in expressing his admiration, Miss
Blank is my ideal of a lovely and lovable woman' (he does not say
'lady'), but in the same breath he may add, 'Let us join the ladies
(not 'women') on the balcony.'"
One should always say "she is such a sweet old lady," rather than "she
is such a sweet old woman."
Much might be said in this regard, but after all, exact discrimination
of the proper term at the proper time must be left somewhat to the
personal judgment of each man and woman.
The leading business and professional men owe their success, in great
measure, to their graciousness in business manners. It is well, from
many points of view, to form the habit of treating all, rich and
poor, men and women, with uniform courtesy. The pleasant business man
draws the largest custom. The polite professional man secures the best
clientage.
Pay bills and drafts promptly, or else explain satisfactorily to your
creditor when you will be able to meet the obligation. If your word
has always been as good as your bond, in nine cases out of ten he will
grant the extension of time desired.
Keep appointments to the moment. If unable to do so, send a messenger
to explain. Finish your business promptly and then leave. Time is
money. Never misrepresent goods, nor allow others in your employ so to
do.
Enclose a stamped envelope for reply when asking for information that
is to benefit yourself solely. Answer letters of inquiry promptly. Do
not display curiosity in regard to business matters that do not
concern you, nor try to examine the books or private papers of
another. Be polite to all employes. They will give much better
service.
Business Forms are always useful, hence we furnish some that are in
constant use:
A Promissory Note.
$300.
CHICAGO, Ill., November 5, 189-.
Ninety days after date I promise to pay to Charles Chapman,
or order, at the Second National Bank, Three Hundred
Dollars, value received.