A feedback called confirmation

Understanding language is a process that extends far beyond

knowledge of vocabulary and grammar. Where there is no sharing

of experience beyond what a particular language sequence

expresses, there is no understanding. This sounds like a

difficult expectation. To be met, the non-expressed must be

present in the listener, reader, or writer. Language must

recreate the non-expressed, through the sequence heard, read, or

written, and related to it, beyond the words recognized and the

grammar used. Behind each word that people comprehend, there is

either a common practical experience, or a shared pragmatic

framework, or minimally some form of shared understanding, which

constitute what is known as background knowledge. "The limits of

my language mean the limits of my world," Wittgenstein

promulgated. I would rephrase, in an attempt to connect

knowledge and experience, "The limits of my experience are the

limits of my world." Self-constitution in language is such an

experience.

The first level of the indirect relation established between

someone expressing something in language and someone else trying

to understand it is concentrated in a semantic assumption: "I

know that you know." But is it a sufficient condition to continue

a conversation, let's say about a hunted animal, fire, or a tool,

as long as the listener knows what the hunted animal or fire is?

Many who study semantics think that it is, and accordingly

devise strategies for establishing a shared semantic background.

These strategies range from making sure that students in a class

understand the same things when they use the same words, to

publishing comprehensive dictionaries of what they perceive as

the necessary shared knowledge in order to maintain cultural

coherence at the appropriate scale of the group or community in

question. In the final analysis, these strategies correspond to

a semantically based model of cultural education driven by the

Chomskyan distinction between competence and performance. They

identify the problem in the incongruence of our individual

dictionaries (vocabulary), not in the diversity of human

practical experiences. The assumption is that once people

understand what is in language, they apply it (pragmatics as

"uses and effects of signs within the behavior in which they

occur," according to J. Lyons). We know by now that after a

certain stage of unifying influences corresponding to industrial

society, this congruence becomes impossible when the scale of

human experience changes. The examples given at the beginning of

this chapter are evidence of this fact.

What I maintain throughout this book is that language is

constituted in human experiences, not merely applied to them.

Performance predates competence. Recognition, of an utterance, a

written word, a sentence, is itself an experience through which

individuals define each one of themselves. Within a limited scale

of existence and experience, the homogeneity of the circumstance

guaranteed the coherence of language use. As the number of

people increases, and as they are involved in increasingly

varied experiences, they no longer share a homogeneous pragmatic

framework. Consequently, they can no longer assume the coherence

of language. Progressively, ever diversifying practical

experiences cause words, phrases, and sentences to mean more and

different things at the same time. Instantiation of meaning is

always in the experience through which individuals constitute

their identity.

Examination of the various elements affecting the status of

literacy in the contemporary world of fragmented practical

experiences opens a new perspective on language. Within this

perspective, we acknowledge how and when similar experiences

make the unifying framework of literacy possible and necessary.

We also acknowledge from which point literacy is complemented by

literacies and what, if anything, bridges among such literacies.

Direct experience and mediated experience are the two stages to

be considered. In particular, we are interested in language at

the level where direct experience is affected by the insertion

of gestures, sounds, and initial words.

Indirectness implies awareness of a shared reference-the

gesture, the sound, the word-that is simultaneously shared

experience. At this level, there is no generality. Patterns of

activity are patterns of self-constitution: in the act of

hunting, the hunter projects physical abilities (running,

seeing, ability to use the terrain, to grab stones, to target).

In relation to other hunters, he projects abilities pertinent to

coordination, planning, and reciprocal understanding. Within

this pragmatic framework, a level of indirectness is

constituted: confirmation, or what cybernetics identifies as

feedback, in all biological processes. Along this line, the

initial (unuttered and obviously unwritten) "I know that you

know" becomes subsequently "I know that you know that I know."

Coordination and hierarchy within the given task come into the

picture. Indeed, if we consider the experience as the origin of

meaning in language, the sequence of assumptions is even larger:

"I know that you know that I know that you know." It

corresponds to a cognitive level totally different from that of

direct practical experiences.

In a way, this threefold sequence shows how syntax is enveloped

in semantics, and both in the pragmatics that determines them.

Applied to the hunting scene, it says, "I know that you know

that I am over here, opposite you, we are both closing in on a

hunted animal, and I know that you are aware that you might throw

your spear in my direction; but the fact that we share in the

knowledge of who is placed where will help us get the animal and

not kill each other by accident." At a very small scale of human

experiences, the sequence was realized without language. Patterns

of activity captured its essence. At a larger scale, words

replaced signs used for coordination. Writing established frames

of reference and a medium for planning more complex activities.

The language of drawings, for what eventually became artifacts,

confirmed the sequence in the built-in knowledge. The Internet

browser, a graphic interface to an infinity of simultaneous

experiences of sharing information, frees participants from

saying to each other, "Hello. I am here." It facilitates a

virtual community of individuals who constitute the experience

of real-time neurosurgery, or the virtual concert mentioned at

the beginning of this section. In similar ways, new patterns of

work in the civilization of illiteracy constitute our

work-place, school, or government, based on the same pragmatic

assumptions.

Between the primitive hunters and those who in our days identify

their presence by all kinds of devices-a badge, a pager, a

mobile phone, an access card, a password-there is a difference

in the means and forms used to acknowledge the shared awareness

that affects the outcome of the experience. Even the simple act

of greeting someone we think we know implies the whole sequence

of feedback (double confirmation, each participant's awareness,

and shared awareness). This says, probably in too many words:

1.

To understand language means to understand all the others with

whom we share practical experiences of self-constitution. 2.

All the others must realize this implicit expectation of

communication. 3.

Each new pragmatic context brings about new experiences and new

forms of awareness. This understanding can go something along

the line of, "I know that you know that I know that you know"

what the hunted animal is, what fire is, which tool can be used

and how; or in today's context, what surgery is, what a brain is,

what a virtual concert is, what a certain activity in a

production cycle affects, what the function of a particular

government office is. Otherwise, the conversation would stop, or

another means of expression (such as recreating fire, or

demonstrating a tool) would have to be used, as happened in the

past and as frequently happens today: "I know that you know how

to drive a car (or use a computer), but let me show you how."

Confirmation in language, gestures, and facial expression signals

the understanding. Whenever this understanding fails, it fails

on account of the missing confirmation. When this confirmation

is no longer uniquely provided by means characteristic of

literacy-let us recall modern warfare, technology controlling

nuclear reactors, electronic transactions-the need for literacy

is subject to doubt. Since the majority of instruction conveyed

today is through images (drawings), or image and sound

(videotapes), or some combination of media, it is not surprising

that literacy is met with skepticism, if not by those who teach,

at least by those who are taught. In the pragmatics of their

existence they already live beyond the literate understanding.

This applies not only to the Internet, but just as well to

places of work, schools, government, and other instances of

pragmatic activity.

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