STUDY YOUR CUSTOMER.

If he or she be brusque, be yourself pliable, respectful, and by all

means quick. Do not stand in front of him or her with your head down

ready to hook or to butt. You are glad the customer has come in. That

should solve the whole problem. In the city you are required to "put up

with" the bad mannered fashion that people have of treating a clerk as

if he were a piece of furniture, but in the town this is all changed. A

majority of the citizens know you, and all regard you with better

breeding than would the city customer. You are young and positive,

because you know very little about life. Curb yourself. Let the customer

make all the statements he has to make. He will run out of them

presently. In case he want any of yours, he will then ask for them, and

literally be at your mercy. As to

The Golden Censer Or, the duties of to-day, the hopes of the future · 第 76 / 522 题