Ideals and aims

The management of the Bell System recognizes its responsibility to treat

fairly _telephone users_, _employees_ and _share owners_. It believes

that the interests of these three great groups of people are linked

closely together.

Management’s aim and responsibility is to see that telephone users get

the most and best possible service. The cost of service must be as low

as may be consistent with good wages and working conditions for

employees and with a reasonable return for share owners on their

investment in the business.

The Bell System believes that the _most and best possible service_ means

telephone service for the nation that, so far as possible, is free from

imperfections, errors or delays—service that enables anyone, anywhere,

to pick up a telephone and talk to anyone else, clearly, quickly, at

reasonable cost.

[Illustration: _Coaxial cable can simultaneously transmit hundreds

of telephone conversations and several TV programs._]

The Telephone in America: Bell Telephone System · 第 15 / 33 题