In addition to good equipment kept in good condition all the time, good
telephone service depends on capable people who are well trained and
skilled in their jobs.
[Illustration: _Telephone people strive to make the telephone
company a friendly, helpful institution. This young lady is one of
the courteous service representatives who assist the customers._]
Not only must these many people perform many different jobs to give you
good service but they must work together as a team. In the Plant
department, linemen, installers, cable splicers, repairmen and others
build and maintain the plant so that the operators in the Traffic
department can put your calls through as swiftly as possible. Similarly,
the members of the other departments of the company do their work in
such a way that they help others do theirs.
[Illustration: _Good telephone service depends on teamwork of many
people working together at different jobs. These girls are typing
telephone bills in the Accounting department of a Bell telephone
company._]
In every Bell telephone company there are staff people who are
specialists in various phases of the business. They assist the
front-line forces in meeting day-to-day problems. They find better, more
efficient ways of doing things.
The purpose of all is to serve you well and with unfailing courtesy.
Telephone people have a genuine desire to make the company a friendly
and helpful institution. Because telephone men and women are good
citizens of your community, they take pride in conducting the affairs of
the company so that the public will think of it, too, as a good citizen.
A large proportion of the people in the Bell System make a career of
telephone work. More than 245,000 of them have been in the business over
ten years. Wages are good, employment steady, and working conditions are
pleasant. The Bell companies’ Benefit and Pension Plans, among the
oldest and best in industry, assist employees and their families in
meeting the problems that arise from sickness, accident, old age and
death. Opportunity to advance in the organization is open to all on the
basis of individual ability. Supervisory and management positions are
filled from the ranks.
[Illustration: THE BELL TELEPHONE SYSTEM
The principal telephone subsidiaries of American Telephone and
Telegraph Company serve generally the areas shown. The Southern New
England and Cincinnati and Suburban are associated but
non-controlled companies. In nearly all areas other telephone
companies operate and connect with Bell System lines.]
THE PACIFIC TEL. & TEL. CO.
BELL TEL. CO. OF NEVADA
THE MOUNTAIN STATES TEL. & TEL CO.
THE SOUTHERN NEW ENGLAND TEL. CO.
NEW JERSEY BELL TEL. CO.
THE DIAMOND STATE TEL. CO.
THE CINCINNATI AND SUBURBAN BELL TEL. CO.
THE CHES. & POT. TEL. CO. (D.C.)
THE CHES. & POT. TEL. CO. OF BALTIMORE CITY
THE CHES. & POT. TEL. CO. OF VIRGINIA
THE CHES. & POT. TEL. CO. OF WEST VIRGINIA