CHAPTER VII

THE WAR: THE MAN AND HIS FIRST SERVICE

From the first day of the World War Herbert Hoover has been a world

figure. But much of what he has done and how he has done it is still

only hazily known, for all the general public familiarity with his name

as head of the Belgian relief work, American food administrator, and,

finally, director-general of the American and Allied relief work in

Europe after the armistice. The public knows of him as the initiator and

head of great organizations with heart in them, which were successfully

managed on sound business principles. But it does not yet know the

special character of Hoover's own personal participation in them, his

original and resourceful contributions to their success, and the

formidable obstacles which he had constantly to overcome in making this

success possible. There was little that "just happened" which

contributed to this success; that which did just happen usually happened

wrong. Things came off because ideals were realized by practical method,

decision, and driving power. I should like to be able to give the people

of America a revealing glimpse, by outline and incident, of all this.

And I should like, too, to be able to make clear the pure Americanism of

this man; to disclose the basis of belief in the soundness of the

American heart and the practical possibilities of American democracy on

which Hoover banked in determining his methods and daring his decisions.

This belief was the easier to hold inasmuch as he has himself the

soundness of character, the fundamental conviction of democracy, and the

true philanthropy that he attributes to the average American. He is his

own American model.

To call Herbert Hoover "English" as a cheap form of derogation, is to

reveal a surprising paucity of invention in criticism. It is also unfair

to about as American an American as can be found. The translation of

Agricola, an account of which closed our last chapter, stretched over

the long time that it did, not alone because Mr. and Mrs. Hoover could

give only their spare hours to it, but also because they could turn to

it only while they were in London where the needed reference books were

available. And their presence in London was so discontinuous that their

translating work was much more marked by interruption than continuity.

The constant returns to America where there were the New York and San

Francisco offices to be looked after personally, and the many trips to

the mining properties scattered over the world, limited Hoover's London

days to a comparatively small number in each year. A London office was,

to be sure, necessary between 1902 and 1914 because of the advantage to

a world miner of being close to affairs in the world's center of mining

interests. And it was also necessary during Belgian relief days because

of its unequaled accessibility, by persons or cable, from all the vital

points in the complex international structure of the relief

organization. But in all this period of London connection, except in the

Belgian relief period, Hoover was a familiar figure in mining circles

in both New York and San Francisco, and although rarely able to cast his

vote in America he maintained a lively interest in American major

governmental affairs.

Hoover kept up, too, an active interest in the development of his _alma

mater_, Stanford University, and especially in its geology and mining

engineering department. In 1908 he was asked to join its faculty, and

delivered a course of lectures on the principles of mining, which

attracted such favorable comment that he repeated it shortly after in

condensed form in Columbia University. On the basis of his experience as

a university student of mining, and as a successful mine expert and

operator, and as an employer of many other university graduates from

universities and technical schools Hoover has formed definite

conclusions as to what the distinctive character of professional

university training for prospective mining engineers should be. It

differs from a widely held view.

He believes that the collegiate training should be less practical than

fundamental. The attempts, more common a decade ago than now perhaps,

to convert schools of mining and departments of mining geology into

shops and artificial mines, do not meet with favor in his eyes.

Vocational, or professional, training in universities should leave most

of the actual practice to be gained in actual experience and work after

graduation. If the student is well-grounded in the fundamental science

of mining and metallurgy, in geology and chemistry and physics and

mechanics, he can quickly pick up the routine methods of practice. And

he can do more. He can understand their _raison d'etre_, and he can

modify and adapt them to the varying conditions under which they must be

applied. He can, in addition, if he has any originality of mind at all,

devise new methods, discover new facts of mining geology--the interior

of the earth is by no means a read book as yet--and add not only his

normal quota of additional wealth to the world, as a routine worker, but

an increment of as yet unrealized possibilities, as an original

investigator. In Hoover's own choice of assistants he has selected among

men fresh from the universities or technical schools those who have had

thoroughly scientific, as contrasted with much technical, or so-called

practical, training.

His interest in universities and university administration and methods

has always been intense. It has been reciprocated, if his honorary

degrees from a dozen American colleges and universities can be assumed

to be evidence of this. In 1912 he was made a trustee of Stanford and

from the beginning of this trusteeship until now he has taken an active

part in the university management, giving it the full benefit of his

constructive service. His most recent activity in this connection has

concerned itself with the needed increase and standardization of faculty

salaries so that for each grade of faculty position there is assured at

least a living minimum of salary. He was the originating figure and

principal donor of the Stanford Union, a general club-house for students

and faculty, which adds materially to the comfort of home-wandering

alumni and to the democratic life of the University. In all the great

University plant there was no place for a common social meeting-ground

for faculty, alumni, and undergraduates. The Union provided it. If

Stanford did much for Hoover in the days when he was one of its

students, he has loyally repaid his obligation.

But all of these accounts of Hoover's various activities still leave

unanswered many questions concerning the more intimate personal

characteristics of the man to whom the World War came in August, 1914,

with its special call for service. He was then just forty years old,

known to mining engineers everywhere and to the alumni and faculty and

friends of Stanford University and to a limited group of business

acquaintances and personal friends, but with a name then unknown to the

world at large. Today no name is more widely known. Today millions of

Europeans call him blessed; millions of Americans call him great. My own

belief is that he and his work did more to save Europe from complete

anarchy after the war than any other influence exerted on its people

from the outside, and that without it there was no other sufficient

influence either outside or inside which would have prevented this

anarchy.

Hoover's kinds of work are many, but his recreations are few. His chief

form of exercise--if it is exercise--is motoring. He does not play

outdoor games; no golf, tennis, but little walking. He has no system of

kicking his legs about in bed or going through calisthenics on rising.

And yet he keeps in very good physical condition, at least he keeps in

sufficiently good condition to do several men's days' work every day. He

has a theory about this which he practices, and which he occasionally

explains briefly to those who remonstrate with him about his neglect of

exercise. "You have to take exercise," he says, "because you overeat. I

do not overeat, and therefore I do not need exercise." It sounds very

simple and conclusive; and it seems to work--in his case.

He likes social life, but not society life. He enjoys company but he

wants it to mean something. He has little small talk but plenty of

significant talk. He saves time by cutting out frills, both business and

social. His directness of mental approach to any subject is expressed in

his whole manner: his immediate attack in conversation on the essence

of the matter, his few words, his quick decisions. He can make these

decisions quickly because he has clear policies to guide him. I recall

being asked by him to come to breakfast one morning at Stanford after he

had been elected trustee, to talk over the matter of faculty standards.

His first question to the two or three of us who were there was: What is

the figure below which a professor of a given grade (assistant,

associate, or full professor) cannot maintain himself here on a basis

which will not lower his efficiency in his work or his dignity in the

community? We finally agreed on certain figures. "Well," said Hoover,

"that must be the minimum salary of the grade."

He knows what he wants to do, and goes straight forward toward doing it;

but if difficulty too great intervenes--it really has to be very

great--he withdraws for a fresh start and tries another path. I always

think of him as outside of a circle in the center of which is his goal.

He strikes the circle at one spot; if he can get through, well and good.

If not he draws away, moves a little around the circumference and

strikes again. This resourcefulness and fertility of method are

conspicuous characteristics of him. To that degree he is "diplomatic."

But if there is only one way he fights to the extreme along that way.

And those of us who have lived through the difficult, the almost

impossible, days of Belgian relief, food administration, and general

European after-the-war relief, with him, have come to an almost

superstitious belief in his capacity to do anything possible to human

power.

He has a great gift of lucid exposition. His successful argument with

Lloyd George, who began a conference with him on the Belgian relief work

strongly opposed to it on grounds of its alleged military disadvantages

to the Allies, and closed it by the abrupt statement: "I am convinced;

you have my permission," is a conspicuous example, among many, of his

way of winning adherence to his plans, on a basis of good grounds and

lucid and effective presentation of them. He has no voice for speaking

to great audiences, no flowers of rhetoric or familiar platitudes for

professional oratory, but there is no more effective living speaker to

small groups or conferences around the council table. He is clear and

convincing in speech because he is clear and precise in thinking. He is

fertile in plan and constructive in method because he has creative

imagination.

The first of his war calls to service came just as he was preparing to

return to America from London where he had brought his family from

California to spend the school vacation of 1914. Their return passage

was engaged for the middle of August. But the war came on, and with it

his first relief undertaking. It was only the trivial matter--trivial in

comparison with his later undertakings--of helping seventy thousand

American travelers, stranded at the outbreak of the war, to get home.

These people, rich and poor alike, found themselves penniless and

helpless because of the sudden moratorium. Letters of credit, travelers'

checks, drafts, all were mere printed paper. They needed real money,

hotel rooms, steamer passages, and advice. And there was nobody in

London, not even the benevolent and most willing but in this respect

powerless American ambassador who could help them. At least there

seemed none until Hoover transferred the "relief" which had

automatically congested about his private offices in the "city" during

the first two days to larger headquarters in the Hotel Savoy. He

gathered together all his available money and that of American friends

and opened a unique bank which had no depositors and took in no money,

but continuously gave it out against personal checks signed by unknown

but American-looking people on unknown banks in Walla Walla and Fresno

and Grand Rapids and Dubuque and Emporia and New Bedford. And he found

rooms in hotels and passage on steamers, first-class, second-class or

steerage, as happened to be possible. Now on all these checks and

promises to pay, just $250 failed to be realized by the man who took a

risk on American honesty to the extent of several hundred thousand

dollars.

Some of the incidents of this "relief" were pathetic, and some were

comic. One day the banker and his staff, which was composed of his wife

and their friends, were startled by the apparition in the front office

of a group of American plains Indians, Blackfeet and Sioux, all in the

most Fenimore Cooperish of full Indian dress, feathers and skins,

war-paint and tomahawks. They had been part of a Wild West show and

menagerie caught by the war's outbreak in Austria, and had, after

incredible experiences, made their way out, dropping animals and baggage

as they progressed, until they had with them only what they had on,

which in order to save the most valuable part of their portable

furniture, was their most elaborate costumes. They had got to London,

but to do it they had used up the last penny and the last thing they

could sell or pawn except their clothes, which they had to wear to cover

their red skins. Hoover's American bank saw these original Americans

off, with joyful whoopings of gratitude, for Wyoming.

But the work was not limited to lending the barely necessary funds to

those who wished to borrow. He raised a charitable fund among these same

friends for caring for the really destitute ones until other relief

could come. This came in the shape of the American Government's "ship of

gold," the battle-ship _Tennessee_, sent over to the rescue. Hoover was

then asked by Ambassador Page and the Army officers in charge of the

London consignment of this gold to persuade his volunteer committee to

continue their labors during its distribution. With this money available

all who were able to produce proof of American citizenship could be

given whatever was necessary to enable them to reach their own country.

And then came the next insistent call for help. And in listening to it,

and, with swift decision, undertaking to respond to it, Herbert Hoover

launched himself, without in any degree realizing it, on a career of

public service and corresponding abnegation of private business and

self-interest, that was to last all through the war and through the

armistice period, and is today still going on. In all this period of war

and after-war service he has received no salary from government or

relief organizations but, on the contrary, has given up a large income

as expert mining engineer and director of mining companies. In addition,

he has paid out a large sum for personal expenses incurred in

connection with the work.

The call was for the relief of Belgium. I know the story of Hoover in

his relation to the relief of Belgium very well because I became one of

his helpers in it soon after the war began and remained in it until the

end. But it is a hard story to tell; there is too much of it. My special

duties were of a kind to keep me constantly in touch with "the Chief,"

and I was able to realize, as only a few others were, the load of

nerve-racking responsibility and herculean labor carried by him behind

the more open scene of the public money-gathering, food-buying and

transporting, and daily feeding of the ten million imprisoned people of

occupied Belgium and France. In the relief of these helpless peoples

Hoover put, perhaps for the first time, certainly for the first time on

any such enormous scale and with such outstanding success, philanthropy

on a basis of what dear old Horace Fletcher, shut up with us in Belgium

during the Occupation, would permit to be referred to by no other phrase

than the somewhat hackneyed one of "engineering efficiency," unless we

would use a new word for it which he coined. In fact he used the new

word "Hooverizing" as a synonym for efficiency with a heart in it, two

years before it became familiar in America with another meaning. And I

prefer his meaning of the word to that of the food-saving meaning with

which we became familiar in Food Administration days.

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