SERVANTS AND SERVICE

Many of the domestic evils in America originate in the fact that,

while society here is professedly based on new principles which ought

to make social life in every respect different from the life of the

Old World, yet these principles have never been so thought out and

applied as to give consistency and harmony to our daily relations.

America starts with a political organization based on a declaration of

the primitive freedom and equality of all men. Every human being,

according to this principle, stands on the same natural level with

every other, and has the same chance to rise, according to the degree

of power or capacity given by the Creator. All our civil institutions

are designed to preserve this equality, as far as possible, from

generation to generation: there is no entailed property, there are no

hereditary titles, no monopolies, no privileged classes,--all are to

be as free to rise and fall as the waves of the sea.

The condition of domestic service, however, still retains about it

something of the influences from feudal times, and from the near

presence of slavery in neighboring States. All English literature, all

the literature of the world, describes domestic service in the old

feudal spirit and with the old feudal language, which regarded the

master as belonging to a privileged class and the servant to an

inferior one. There is not a play, not a poem, not a novel, not a

history, that does not present this view. The master's rights, like

the rights of kings, were supposed to rest in his being born in a

superior rank. The good servant was one who, from childhood, had

learned "to order himself lowly and reverently to all his betters."

When New England brought to these shores the theory of democracy, she

brought, in the persons of the first pilgrims, the habits of thought

and of action formed in aristocratic communities. Winthrop's Journal,

and all the old records of the earlier colonists, show households

where masters and mistresses stood on the "right divine" of the

privileged classes, howsoever they might have risen up against

authorities themselves.

The first consequence of this state of things was a universal

rejection of domestic service in all classes of American-born society.

For a generation or two, there was, indeed, a sort of interchange of

family strength,--sons and daughters engaging in the service of

neighboring families, in default of a sufficient working force of

their own, but always on conditions of strict equality. The assistant

was to share the table, the family sitting-room, and every honor and

attention that might be claimed by son or daughter. When families

increased in refinement and education so as to make these conditions

of close intimacy with more uncultured neighbors disagreeable, they

had to choose between such intimacies and the performance of their

own domestic toil. No wages could induce a son or daughter of New

England to take the condition of a servant on terms which they thought

applicable to that of a slave. The slightest hint of a separate table

was resented as an insult; not to enter the front door, and not to sit

in the front parlor on state occasions, was bitterly commented on as a

personal indignity.

The well-taught, self-respecting daughters of farmers, the class most

valuable in domestic service, gradually retired from it. They

preferred any other employment, however laborious. Beyond all doubt,

the labors of a well-regulated family are more healthy, more cheerful,

more interesting, because less monotonous, than the mechanical toils

of a factory; yet the girls of New England, with one consent,

preferred the factory, and left the whole business of domestic service

to a foreign population; and they did it mainly because they would not

take positions in families as an inferior laboring class by the side

of others of their own age who assumed as their prerogative to live

without labor.

"I can't let you have one of my daughters," said an energetic matron

to her neighbor from the city, who was seeking for a servant in her

summer vacation; "if you hadn't daughters of your own, maybe I would;

but my girls ain't going to work so that your girls may live in

idleness."

It was vain to offer money. "We don't need your money, ma'am, we can

support ourselves in other ways; my girls can braid straw and bind

shoes, but they ain't going to be slaves to anybody."

In the Irish and German servants who took the place of Americans in

families, there was, to begin with, the tradition of education in

favor of a higher class; but even the foreign population became more

or less infected with the spirit of democracy. They came to this

country with vague notions of freedom and equality, and in ignorant

and uncultivated people such ideas are often more unreasonable for

being vague. They did not, indeed, claim a seat at the table and in

the parlor, but they repudiated many of those habits of respect and

courtesy which belonged to their former condition, and asserted their

own will and way in the round, unvarnished phrase which they supposed

to be their right as republican citizens. Life became a sort of

domestic wrangle and struggle between the employers, who secretly

confessed their weakness, but endeavored openly to assume the air and

bearing of authority, and the employed, who knew their power and

insisted on their privileges. From this cause domestic service in

America has had less of mutual kindliness than in old countries. Its

terms have been so ill understood and defined that both parties have

assumed the defensive; and a common topic of conversation in American

female society has often been the general servile war which in one

form or another was going on in their different families,--a war as

interminable as would be a struggle between aristocracy and common

people, undefined by any bill of rights or constitution, and therefore

opening fields for endless disputes. In England, the class who go to

service _are_ a class, and service is a profession; the distance

between them and their employers is so marked and defined, and all the

customs and requirements of the position are so perfectly understood,

that the master or mistress has no fear of being compromised by

condescension, and no need of the external voice or air of authority.

The higher up in the social scale one goes, the more courteous seems

to become the intercourse of master and servant; the more perfect and

real the power, the more is it veiled in outward expression,--commands

are phrased as requests, and gentleness of voice and manner covers an

authority which no one would think of offending without trembling.

But in America all is undefined. In the first place, there is no class

who mean to make domestic service a profession to live and die in. It

is universally an expedient, a stepping-stone to something higher;

your best servants always have something else in view as soon as they

have laid by a little money; some form of independence which shall

give them a home of their own is constantly in mind. Families look

forward to the buying of landed homesteads, and the scattered brothers

and sisters work awhile in domestic service to gain the common fund

for the purpose; your seamstress intends to become a dressmaker, and

take in work at her own house; your cook is pondering a marriage with

the baker, which shall transfer her toils from your cooking-stove to

her own. Young women are eagerly rushing into every other employment,

till female trades and callings are all overstocked. We are

continually harrowed with tales of the sufferings of distressed

needlewomen, of the exactions and extortions practiced on the frail

sex in the many branches of labor and trade at which they try their

hands; and yet women will encounter all these chances of ruin and

starvation rather than make up their minds to permanent domestic

service. Now what is the matter with domestic service? One would

think, on the face of it, that a calling which gives a settled home, a

comfortable room, rent-free, with fire and lights, good board and

lodging, and steady, well-paid wages, would certainly offer more

attractions than the making of shirts for tenpence, with all the risks

of providing one's own sustenance and shelter.

I think it is mainly from the want of a definite idea of the true

position of a servant under our democratic institutions that domestic

service is so shunned and avoided in America, that it is the very last

thing which an intelligent young woman will look to for a living. It

is more the want of personal respect toward those in that position

than the labors incident to it which repels our people from it. Many

would be willing to perform these labors, but they are not willing to

place themselves in a situation where their self-respect is hourly

wounded by _the implication of a degree of inferiority which does not

follow any kind of labor or service in this country but that of the

family_.

There exists in the minds of employers an unsuspected spirit of

superiority, which is stimulated into an active form by the resistance

which democracy inspires in the working class. Many families think of

servants only as a necessary evil, their wages as exactions, and all

that is allowed them as so much taken from the family; and they seek

in every way to get from them as much and to give them as little as

possible. Their rooms are the neglected, ill-furnished, incommodious

ones,--and the kitchen is the most cheerless and comfortless place in

the house. Other families, more good-natured and liberal, provide

their domestics with more suitable accommodations, and are more

indulgent; but there is still a latent spirit of something like

contempt for the position. That they treat their servants with so much

consideration seems to them a merit entitling them to the most

prostrate gratitude; and they are constantly disappointed and shocked

at that want of sense of inferiority on the part of these people which

leads them to appropriate pleasant rooms, good furniture, and good

living as mere matters of common justice.

It seems to be a constant surprise to some employers that servants

should insist on having the same human wants as themselves. Ladies who

yawn in their elegantly furnished parlors, among books and pictures,

if they have not company, parties, or opera to diversify the evening,

seem astonished and half indignant that cook and chambermaid are more

disposed to go out for an evening gossip than to sit on hard chairs in

the kitchen where they have been toiling all day. The pretty

chambermaid's anxieties about her dress, the time she spends at her

small and not very clear mirror, are sneeringly noticed by those whose

toilet-cares take up serious hours; and the question has never

apparently occurred to them why a serving-maid should not want to look

pretty as well as her mistress. She is a woman as well as they, with

all a woman's wants and weaknesses; and her dress is as much to her as

theirs to them.

A vast deal of trouble among servants arises from impertinent

interferences and petty tyrannical exactions on the part of employers.

Now the authority of the master and mistress of a house in regard to

their domestics extends simply to the things they have contracted to

do and the hours during which they have contracted to serve; otherwise

than this, they have no more right to interfere with them in the

disposal of their time than with any mechanic whom they employ. They

have, indeed, a right to regulate the hours of their own household,

and servants can choose between conformity to these hours and the loss

of their situation; but, within reasonable limits, their right to come

and go at their own discretion, in their own time, should be

unquestioned.

If employers are troubled by the fondness of their servants for

dancing, evening company, and late hours, the proper mode of

proceeding is to make these matters a subject of distinct contract in

hiring. The more strictly and perfectly the business matters of the

first engagement of domestics are conducted, the more likelihood there

is of mutual quiet and satisfaction in the relation. It is quite

competent to every housekeeper to say what practices are or are not

consistent with the rules of her family, and what will be inconsistent

with the service for which she agrees to pay. It is much better to

regulate such affairs by cool contract in the outset than by warm

altercations and protracted domestic battles.

As to the terms of social intercourse, it seems somehow to be settled

in the minds of many employers that their servants owe them and their

family more respect than they and the family owe to the servants. But

do they? What is the relation of servant to employer in a democratic

country? Precisely that of a person who for money performs any kind

of service for you. The carpenter comes into your house to put up a

set of shelves,--the cook comes into your kitchen to cook your dinner.

You never think that the carpenter owes you any more respect than you

owe to him because he is in your house doing your behests; he is your

fellow-citizen, you treat him with respect, you expect to be treated

with respect by him. You have a claim on him that he shall do your

work according to your directions,--no more. Now I apprehend that

there is a very common notion as to the position and rights of

servants which is quite different from this. Is it not a common

feeling that a servant is one who may be treated with a degree of

freedom by every member of the family which he or she may not return?

Do not people feel at liberty to question servants about their private

affairs, to comment on their dress and appearance, in a manner which

they would feel to be an impertinence if reciprocated? Do they not

feel at liberty to express dissatisfaction with their performances in

rude and unceremonious terms, to reprove them in the presence of

company, while yet they require that the dissatisfaction of servants

shall be expressed only in terms of respect? A woman would not feel

herself at liberty to talk to her milliner or her dressmaker in

language as devoid of consideration as she will employ towards her

cook or chambermaid. Yet both are rendering her a service which she

pays for in money, and one is no more made her inferior thereby than

the other. Both have an equal right to be treated with courtesy. The

master and mistress of a house have a right to require respectful

treatment from all whom their roof shelters, but they have no more

right to exact it of servants than of every guest and every child, and

they themselves owe it as much to servants as to guests.

In order that servants may be treated with respect and courtesy, it is

not necessary, as in simpler patriarchal days, that they sit at the

family table. Your carpenter or plumber does not feel hurt that you do

not ask him to dine with you, nor your milliner and mantua-maker that

you do not exchange ceremonious calls and invite them to your parties.

It is well understood that your relations with them are of a mere

business character. They never take it as an assumption of superiority

on your part that you do not admit them to relations of private

intimacy. There may be the most perfect respect and esteem and even

friendship between them and you, notwithstanding. So it may be in the

case of servants. It is easy to make any person understand that there

are quite other reasons than the assumption of personal superiority

for not wishing to admit servants to the family privacy. It was not,

in fact, to sit in the parlor or at the table, in themselves

considered, that was the thing aimed at by New England girls,--these

were valued only as signs that they were deemed worthy of respect and

consideration, and, where freely conceded, were often in point of fact

declined.

Let servants feel, in their treatment by their employers, and in the

atmosphere of the family, that their position is held to be a

respectable one, let them feel in the mistress of the family the charm

of unvarying consideration and good manners, let their work rooms be

made convenient and comfortable, and their private apartments bear

some reasonable comparison in point of agreeableness to those of other

members of the family, and domestic service will be more frequently

sought by a superior and self-respecting class. There are families in

which such a state of things prevails; and such families, amid the

many causes which unite to make the tenure of service uncertain, have

generally been able to keep good permanent servants.

There is an extreme into which kindly disposed people often run with

regard to servants, which may be mentioned here. They make pets of

them. They give extravagant wages and indiscreet indulgences, and,

through indolence and easiness of temper, tolerate neglect of duty.

Many of the complaints of the ingratitude of servants come from those

who have spoiled them in this way; while many of the longest and most

harmonious domestic unions have sprung from a simple, quiet course of

Christian justice and benevolence, a recognition of servants as

fellow-beings and fellow-Christians, and a doing to them as we would

in like circumstances that they should do to us.

The mistresses of American families, whether they like it or not, have

the duties of missionaries imposed upon them by that class from which

our supply of domestic servants is drawn. They may as well accept the

position cheerfully, and, as one raw, untrained hand after another

passes through their family, and is instructed by them in the

mysteries of good housekeeping, comfort themselves with the reflection

that they are doing something to form good wives and mothers for the

Republic.

The complaints made of Irish girls are numerous and loud; the failings

of green Erin, alas! are but too open and manifest; yet, in arrest of

judgment, let us move this consideration: let us imagine our own

daughters between the ages of sixteen and twenty-four, untaught and

inexperienced in domestic affairs as they commonly are, shipped to a

foreign shore to seek service in families. It may be questioned

whether as a whole they would do much better. The girls that fill our

families and do our housework are often of the age of our own

daughters, standing for themselves, without mothers to guide them, in

a foreign country, not only bravely supporting themselves, but sending

home in every ship remittances to impoverished friends left behind. If

our daughters did as much for us, should we not be proud of their

energy and heroism?

When we go into the houses of our country, we find a majority of

well-kept, well-ordered, and even elegant establishments where the

only hands employed are those of the daughters of Erin. True, American

women have been their instructors, and many a weary hour of care have

they had in the discharge of this office; but the result on the whole

is beautiful and good, and the end of it, doubtless, will be peace.

In speaking of the office of the American mistress as being a

missionary one, we are far from recommending any controversial

interference with the religious faith of our servants. It is far

better to incite them to be good Christians in their own way than to

run the risk of shaking their faith in all religion by pointing out to

them the errors of that in which they have been educated. The general

purity of life and propriety of demeanor of so many thousands of

undefended young girls cast yearly upon our shores, with no home but

their church, and no shield but their religion, are a sufficient proof

that this religion exerts an influence over them not to be lightly

trifled with. But there is a real unity even in opposite Christian

forms; and the Roman Catholic servant and the Protestant mistress, if

alike possessed by the spirit of Christ, and striving to conform to

the Golden Rule, cannot help being one in heart, though one go to mass

and the other to meeting.

Finally, the bitter baptism through which we are passing, the life

blood dearer than our own which is drenching distant fields, should

remind us of the preciousness of distinctive American ideas. They who

would seek in their foolish pride to establish the pomp of liveried

servants in America are doing that which is simply absurd. A servant

can never in our country be the mere appendage to another man, to be

marked like a sheep with the color of his owner; he must be a

fellow-citizen, with an established position of his own, free to make

contracts, free to come and go, and having in his sphere titles to

consideration and respect just as definite as those of any trade or

profession whatever.

Moreover, we cannot in this country maintain to any great extent large

retinues of servants. Even with ample fortunes they are forbidden by

the general character of society here, which makes them cumbrous and

difficult to manage. Every mistress of a family knows that her cares

increase with every additional servant. Two keep the peace with each

other and their employer; three begin a possible discord, which

possibility increases with four, and becomes certain with five or six.

Trained housekeepers, such as regulate the complicated establishments

of the Old World, form a class that are not, and from the nature of

the case never will be, found in any great numbers in this country.

All such women, as a general thing, are keeping, and prefer to keep,

houses of their own.

A moderate style of housekeeping, small, compact, and simple domestic

establishments, must necessarily be the general order of life in

America. So many openings of profit are to be found in this country

that domestic service necessarily wants the permanence which forms so

agreeable a feature of it in the Old World. This being the case, it

should be an object in America to exclude from the labors of the

family all that can, with greater advantage, be executed out of it by

combined labor.

Formerly, in New England, soap and candles were to be made in each

separate family; now, comparatively few take this toil upon them. We

buy soap of the soap-maker, and candles of the candle-factor. This

principle might be extended much further. In France no family makes

its own bread, and better bread cannot be eaten than what can be

bought at the appropriate shops. No family does its own washing; the

family's linen is all sent to women who, making this their sole

profession, get it up with a care and nicety which can seldom be

equaled in any family.

How would it simplify the burdens of the American housekeeper to have

washing and ironing day expunged from her calendar! How much more

neatly and compactly could the whole domestic system be arranged! If

all the money that each separate family spends on the outfit and

accommodations for washing and ironing, on fuel, soap, starch, and the

other et ceteras, were united in a fund to create a laundry for every

dozen families, one or two good women could do in firstrate style what

now is very indifferently done by the disturbance and disarrangement

of all other domestic processes in these families. Whoever sets

neighborhood laundries on foot will do much to solve the American

housekeeper's hardest problem.

Finally, American women must not try with three servants to carry on

life in the style which in the Old World requires sixteen: they must

thoroughly understand, and be prepared _to teach_, every branch of

housekeeping; they must study to make domestic service desirable by

treating their servants in a way to lead them to respect themselves

and to feel themselves respected; and there will gradually be evolved

from the present confusion a solution of the domestic problem which

shall be adapted to the life of a new and growing world.

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