CHAPTER IV

KING EDWARD'S BUILDING

In every big town the post office is now one of the most important,

while in some cases it is the most imposing of all the local public

buildings. Here the head postmaster is to be found, and here all the

post office business of the district is administered. People have often

asked me, “Who is the postmaster of London?” They understand that the

Postmaster-General and the Secretary have their offices at St. Martin's

le Grand, but it is evident that these gentlemen are the supreme heads

of the whole Post Office system, and are not specially concerned with

London. “Is there not a postmaster of London, just as there is one of

Birmingham and of Liverpool?” The answer is that there is a London head

postmaster, but his official title is Controller of the London Postal

Service. Until a comparatively recent period he shared a building with

the Postmaster-General and Secretary, and the dignity of his office was

perhaps a little obscured by the presence of the greater luminaries.

Latterly, however, the old building at St. Martin's le Grand became

practically the chief London post office, and all the big administrative

departments moved to the other side of the road. But old associations

take long to die, and I do not think that even Post Office servants have

ever looked upon the old building as belonging specially to London; they

have thought of it still as a portion of the big administrative

department which has monopolised so much of the district of St. Martin's

le Grand.

It is not therefore merely a fancy of my own that for the first time

London possesses in King Edward's Building a head post office which is

worthy of her, and which bears the same relations to the London district

as the post office in Liverpool does to the Liverpool district. London

is the biggest city in the world; it now possesses the biggest post

office in the world. That is as it should be. It is London's chief

office in a way that the old building never was. It has been built for

London, and is fitted up entirely to meet the needs of London. Nobody

who knows the old building could have said this of the inconvenient and

out-of-date structure which was built for other times and other

purposes.

The site of the new building covers ground which up to the beginning of

the thirteenth century was one of the numerous vacant spaces in the

north-west portion of the area enclosed by the Roman wall which went

round the City of London. This wall, it is conjectured, was built

between A.D. 350 and A.D. 369, only about half a century before Rome

withdrew her legions from Britain. It belongs, therefore, to the later

period of the Roman occupation of this country. A large section of this

wall was discovered by the workmen when digging the foundations for King

Edward's building, and it extended for about 400 feet. Most of this had

to be destroyed and carried away, but a fine bastion at the western

angle has been preserved, and can be inspected by visitors. The wall is

built in the usual Roman method, and is composed of Kentish ragstone

from the Maidstone district. In the ditch which ran outside the wall

were discovered a number of Norman and mediæval relics, and within the

wall many Roman remains. The section of wall laid bare by the workmen

was found underneath the playground and dining-hall of Christ's

Hospital, known to us all as the Bluecoat School. The school removed

from the building some years ago into the country, and the site was then

sold and divided between Bartholomew's Hospital and the General Post

Office.

The foundation stone of the new post office was laid by King Edward VII.

on the 10th October 1905, and it was opened for public business on the

7th November 1910. The building is constructed of Portland cement

concrete, strengthened by bars of steel, on what is known as the

Hennibique reinforced concrete system, and it is the largest building

that has yet been erected on this plan. It is an all-in-one-piece

building, fashioned out of Thames ballast and cement. Not a single steel

joist has been used in the centre construction. Barge after barge from

Rotherhithe landed at Blackfriars the mud chalk and gravel which

dredgers had scooped up in the lower reaches of the Thames. This ballast

was carted direct to King Edward Street, passed through a machine which

sorts the stones into various sizes, and then turned into liquid

concrete by another wonderful machine which mixes sand, cement, and

stones together at a rapid rate. The steel rods and bars interlacing one

another extend in a network throughout the building like the skeleton of

an animal, while the entire system is embedded in a perfectly connected

sheath of concrete. The great feature in this system is the immense

reduction in wall thickness. The effect is seen in the lightness and

airy nature of the building; one's first impression is that it is

certainly not built for eternity, as somebody said the granite

structures of Aberdeen are.

But this is an illusion: the concrete increases in strength as time goes

on, and the passing years only make the building stronger and more

capable of resisting weather and the strain of the loads which it has

daily to carry.

Wattles and mud were the building materials of our remote ancestors, and

it has been said that we are reverting to the old method, only British

mud has given place to British concrete, concrete of Thames ballast and

Portland cement. The outer walls are only 7 inches thick, but the

frontages to King Edward Street and Newgate Street are faced with

Portland stone with granite plinths. To see fully the effect of the

reinforced concrete in building one has to examine the back elevations,

where there are no stone facings. But even with its false but ornamental

front the building has nothing of “the solemn and spacious Greek charm

of the delightful old front in St. Martin's le Grand.” The Post Office

gains in spaciousness and utility what it loses in architectural beauty.

The building consists at present of two parts, a block facing King

Edward Street which contains, on the ground floor, the new Public

Office, and on the four upper floors the offices of the Controller of

the London Postal Service. The other is a much larger block containing

the main sorting offices both for foreign and colonial correspondence,

and for the E.C. or City district.

The actual foundation is only 3 feet in depth, and not one of the floors

is more than 3½ inches in thickness.

Between the two blocks is a loading and unloading yard for the mails,

and on the west side of the second block is a large yard and unoccupied

space left for such future additions as may be required for growth of

work. The Post Office is learning from experience the value of the

margin, and that there is no finality in its advances. It is in this

open space below the level of the ground where is to be found the

section of the Roman wall which I have described.

The public office is the central office in London for the transaction by

the public of all classes of postal and telegraphic business. It is the

largest public post office in the country, and measures 152 feet by 52

feet, with a counter running the whole length. The inside walls are

lined throughout with marble; a green Irish marble being used for the

dado, pilasters, panels, door architraves, and the front of the counter,

and a light Italian marble for the remainder. The pilasters and piers

have bases and capitals of bronze, and bronze is also used for the

counter edges, table edges, and electric light fittings.

All this is unaccustomed magnificence for a London post office, and he

must be a man singularly deficient in a sense of the fitness of things

who can enter these marble halls and boldly go up to the bronze-edged

counter and ask for a halfpenny stamp.

Under the public office is the posting room, into which falls the

correspondence posted in the big letter-boxes by the public. It is

interesting to stand in this room and watch the postal packets pouring

down the shoot from the letter-boxes. There begins the first stage of

the travels of a letter. Everything that machinery and science can do to

economise labour and to facilitate delivery and despatch is brought into

play. Sorting is simply continual subdivision, and it is interesting to

watch the journeyings of the letters from the moment of posting in the

big letter-box. There is very little carriage from one place to another

by hand. Cable conveyors and band conveyors, worked much on the same

principle as the moving platforms we have all seen at exhibitions and

great emporiums, carry the letters from point to point until each letter

finds its appointed bag, and is either taken out of the building by the

City postman or deposited in a mail cart which takes it to the railway

station or district office.

A band conveyor takes the letters from the posting room which are

addressed to places in London or abroad, to the ground floor of the

building in baskets, and the empty baskets are sent down by a return

band. The correspondence for the provinces, which is dealt with at a

large sorting office at Mount Pleasant, nearly a mile away, is put into

bags, and another band conveyor takes these bags to the departure

platform at the west end of the sorting office. There is a third band

conveyor suspended from the ceiling of the same floor, which is for the

conveyance of bags of mails from the east to the west of the sorting

office.

The London letters and those for abroad are conveyed to the ground

floor, which is occupied by the E.C. district sorting office. The

letters are brought to the eastern end of the immense room and with them

are bags of letters which have arrived from provincial offices and

abroad, amounting altogether to upwards of five millions weekly.

The posted letters are arranged in order for stamping on what are called

facing tables, on which running bands are placed, and at the end of

these tables are electric stamping machines which can obliterate the

stamps on the letters up to a rate of 700 or 800 per minute. Then the

letters pass into two main divisions. On the northern side

correspondence for all parts of London, except the E.C. district, is

dealt with, and direct despatches are made to every chief district and

sub-district delivery office in London for every delivery during the

day. On the southern side the postmen prepare the correspondence for the

twelve daily deliveries in the E.C. district. Upwards of 1400 postmen

are attached to this office. A noticeable feature of the work of sorting

is that the letters travel from east to west always, and at the west end

is the platform from which bags for other offices are despatched.

The first floor is entirely devoted to the treatment of correspondence

for the Colonies and abroad. About 900 officers of all grades are

employed upon the work and about 400,000 articles are despatched weekly.

The work is brought up by lifts from the eastern platform.

The principle here is also continual subdivision, and there are upwards

of 1000 different post offices for which direct bags are made up nightly

in the Foreign Section. A striking feature of this section to the

visitor is the varied colouring of the big mail bags intended for

over-sea mails. If the foreign sailor cannot read he can appreciate

colour, and he will know the destination of a mail bag by its colour.

A band conveyor from east to west conveys the bags from the Foreign

Section to the top of a special shoot at the west end of the building,

whence they are shot down to the departure platform on the ground floor.

All the letters everywhere are “stepping westward,” and everything goes

even on the busiest night with something like the regularity of clock

work.

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[Illustration]

_Photo_ _Clarke & Hyde_

THE BLIND SECTION.

These men are dealing with badly and insufficiently

addressed letters. They have directories in front of them,

and every effort is made to put the letters into circulation

again.

------------------------------------------------------------------------

An interesting feature of the Sorting Office is the Blind Section. Here

at all hours of the day you will find a row of men sitting at a long

table over which is a bookshelf full of up-to-date directories, guides,

and other manuals of topographical information. These men are doing

their best to put in the way of delivery the imperfectly and

indistinctly written packets. If they fail the letter goes to the

Returned Letter Office to submit to more expert treatment. Experience

counts for much with these men. The badly spelt addresses are perhaps

the easiest of these puzzles. “Saintlings, Hilewite,” is at once decided

to be “St. Helens, Isle of Wight” “Has bedallar—such” even a schoolboy

would recognise as Ashby-de-la-Zouch; but it requires the specialist in

puzzles addresses to arrange for the delivery of a letter addressed

simply as 25th March to Lady Day, the wife of the judge of that name.

Whenever we speak of the activities of London we have to deal with big

figures, and comparative tables of growth and development are a little

wearisome to the modern reader, simply because they have lost all the

charm of unexpectedness. We know there must be a huge staff employed at

the Head Office in London; the statement that 20,000 is the actual

number leaves us unaffected: perhaps even we guessed it was 40,000. We

are fully prepared to hear that billions of letters are delivered in the

City of London weekly; we are even a little disappointed when we know

that up to the present the average is about 5½ millions. If we have been

interested in the new building itself and what it is expected to bear in

the way of work, we may at least like to know that the total weight of

the weekly correspondence passing through its walls is about 366 tons.

I expect that if we were asked in a newspaper competition to state how

many post offices and posting receptacles there were in London, we

should make a wild guess and say perhaps 15,000 or even 20,000. The

actual number is 4650. The fact is the average human mind is incapable

of realising facts when stated in thousands. Only very experienced men

can tell the approximate numbers at a Hyde Park meeting or a royal

procession. Post office numbers are bewildering; we simply cannot

realise that they are human life expressed in terms of figures. In order

to help our limited human faculties, Mr. J. Holt Schooling has estimated

that if one man were given the task of sorting all the postal packets

delivered in the United Kingdom in one year—and supposing him to work at

the rate of sixty a minute—he would have had to begin nearly one hundred

and sixty years ago, in the reign of George II., before the conquest of

India began under Lord Clive, in order to complete his task by the year

1910. Mr. Schooling gives him no time for sleep or meals; he goes on

without stopping. This is indeed harder to realise than the actual

number of the postal packets, which is something over 5,000,000,000.

It is perhaps interesting to know that 32 per 100 of all letters

delivered in England and Wales are proper to the London district, nearly

one-third. The outgoing letters from the London district also show

somewhat similar results. A City firm has posted as many as 132,000

letters at one time.

It is also an interesting fact that we send out of this country a great

many more letters than we receive from all the five continents. Even in

the case of America, the excess is something like 80,000, but one

portion of America, viz., the United States, sends us more letters than

we send to that country.

The following estimate will not perhaps test severely the brains which

rebel at large sums. According to Mr. Schooling, whom we have quoted

before, the number of letters, post cards, halfpenny packets, and

newspapers delivered during a year in this country works out for each

individual as 65 letters, 19 post cards, 21 halfpenny packets, and 4

newspapers. A moment's consideration of these figures will convince us

of the vast number of folk still living with whom the receipt of a

letter must be an event in the year.

It is only a little over eighty years since the comparatively small

office at Lombard Street housed the whole staff of the London chief

office. The change has been tremendous, but no more in proportion to the

population than other activities of life. Post Office servants often

point with pride to what their Department has achieved, but the truth

must be told, and it is that the credit cannot be claimed by the

officials. We might almost say that, as far as the Department is

concerned, the increase is mostly unearned increment. The increase in

population, and especially the advance in the means of communication,

are the two chief causes; it is the people who have made the Post

Office, not the officials. A retiring postmaster, or even a retiring

Postmaster-General, will sometimes tell us in round figures what has

been accomplished under his rule. “Alone I did it” is sometimes the

burden of these valedictory speeches. But the true explanation lies

often in the birth-rate or in the opening of a new railway, and the Post

Office reaps what others have sown. And there have been times when the

Post Office administrator, proud of what he has done and what his

Department is doing, has tried to say “Thus far shalt thou go and no

further” to the reformers. “Why not remain satisfied with the perfection

I have been the humble means of securing?” The official mind usually

requires some driving force from outside before it can see the necessity

for another advance.

Still, do not let us forget the huge army which serves the nation in

postal matters. The counter-clerk who sells the stamp and the postman

who delivers the letter are the two officials who are known to the

public, and the different officers who conduct the operations which come

between the buying of the stamp and the delivery of the letter are

almost unknown outside the walls of their own offices. And it is a

matter for congratulation that in King Edward's Building the health and

bodily needs of the staff have been considered in a way which twenty or

thirty years ago would have been regarded as quixotic and as

grandmotherly administration.

Ducts have been provided in the main building for mechanically

ventilating the three lower floors, and uptakes are led from these into

fan-houses situated on the roof. The fans which have been installed are

directly coupled to motors of variable speed, and are designed to move

large quantities of air. Fresh air is admitted through windows and

ventilating radiators, and the vitiated air is discharged on the roof.

The ventilation of the Bag Room has been separately treated; here a

considerable quantity of dust is liberated by the handling of mail bags,

and dust, we are beginning to learn, is the great enemy to health.

Arrangements have been made for concentrating this at one point near a

collecting hopper, through which the dust-laden air passes and is

discharged on the roof.

The third floor is entirely devoted to kitchen and refreshment-room

accommodation and retiring-rooms for the various classes of the staff.

Each officer has a long locker for his belongings. As the work goes on

during the whole of the twenty-four hours, the refreshment branch is

practically always open. A very large business is done here. Three

thousand dinners can be prepared every day.

The roof is flat, and on it two miniature rifle ranges, one of 25 yards

and one of 50 yards, have been constructed. Here are to be seen the

large ventilating fans for securing a constant supply of fresh air to

the rooms below.

The new-comer into the service speedily takes all these conveniences and

comforts for granted, and perhaps is aggrieved because arm-chairs and

lounges are not yet provided; but the middle-aged official, who

remembers times when nothing apart from his work was ever considered by

his chiefs, rubs his eyes sometimes and wonders whether it is all a

dream.

King Edward's Building is in keeping with all the traditions of the City

of London. Charlotte Brontë in _Villette_ says: “I have seen the West

End, the parks, the fine squares: but I love the City far better. The

City seems so much more in earnest: its business, its rush, its roar are

such serious things, sights, sounds. The City is getting its living—the

West End but enjoying its pleasure. At the West End you may be amused,

but in the City you are deeply excited.” That is the mood which will

possess the visitor as he leaves the new building.

Here is a list of the huge buildings which now make up the London

General Post Office:—

1. G.P.O. North. For the Postmaster-General and the offices of the

Secretary, Accountant-General, and Solicitor.

2. G.P.O. West. For the Central Telegraph Office and Engineering

Staff.

3. G.P.O. South (Queen Victoria Street). For the Telephone Department.

4. King Edward's Building. For the Controller of the London Postal

Service and his staff and for the E.C. and Foreign Sections of the

Sorting Office.

5. Mount Pleasant. For the Inland Letter and Parcel Sections of the

Sorting Office, Returned Letter Office, Telegraph Factories, &c.

6. West Kensington. For the Post Office Savings Bank.

7. Studd Street, N. For the Stores Department.

8. Holloway, N. For Money Order and Postal Order Departments.

The staff working in these eight buildings is about 20,000, of whom 4300

are in King Edward's Building.

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