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_The Book of_
BUSINESS ETIQUETTE
_The Book of_
Business Etiquette
Garden City New York
Doubleday, Page & Company
1922
COPYRIGHT, 1922, BY
DOUBLEDAY, PAGE & COMPANY
ALL RIGHTS RESERVED, INCLUDING THAT OF TRANSLATION
INTO FOREIGN LANGUAGES, INCLUDING THE SCANDINAVIAN
PRINTED IN THE UNITED STATES
AT
THE COUNTRY LIFE PRESS, GARDEN CITY, N. Y.
_First Edition_
RESPECTFULLY INSCRIBED
(AS BEFITS AN AUTHOR)
TO
THREE BUSINESS MEN
ACKNOWLEDGMENT
It would be a pleasure to call over by name and thank individually the
business men and the business organizations that so graciously furnished
the material upon which this little book is based. But the author feels
that some of them will not agree with all the statements made and the
inferences drawn, and for this reason is unable to do better than give
this meager return for a service which was by no means meager.
CONTENTS
PART I
CHAPTER PAGE
I. THE AMERICAN BUSINESS MAN 1
II. THE VALUE OF COURTESY 17
III. PUTTING COURTESY INTO BUSINESS 40
IV. PERSONALITY 70
V. TABLE MANNERS 94
VI. TELEPHONES AND FRONT DOORS 108
VII. TRAVELING AND SELLING 130
VIII. THE BUSINESS OF WRITING 153
IX. MORALS AND MANNERS 183