#Management Consultant with the firm Cap Gemini Ernst & Young
*Interview of January 26, 2000 (original interview in French)
= Can you tell us about your company's website?
The Ernst & Young France website was created in 1998. It started out as just an
advertisement for the firm and its activities and grew naturally from there.
= How did using the Internet change your professional life?
The Internet changed (and changes) our professional life in two ways:
- It provides our consultants with data about present and possible clients.
These are the communication/information aspects.
- The Internet has generated new needs among firms, so management consultancies
have and are developing e-commerce solutions such as eprocurement, efulfilment,
etc. A whole new range of activities is available. This will revolutionise the
world of consulting and major investments are being made to develop such
e-solutions.
= How do you see the future?
In the short term, as consultants, we'll also be affected by the growth of
online services through the Internet. For some consulting, subject matter
experts can answer clients and possible clients through the Web. We're moving
towards online consulting.
= What do you think of the debate about copyright on the Web?
The Internet was conceived as an "open world", so copyright is a tricky probem.
I can't see much of a solution.
= How do you see the growth of a multilingual Web?
Unfortunately, a multilingual Internet is quite unlikely. English is too strong,
and the duplication of texts and data isn't feasible.
= What is your best experience with the Internet?
When I can quickly find the information I'm looking for.
= And your worst experience?
The opposite situation -- getting lost when I'm looking for something.