Business etiquette. Your duty to your customer requires you to treat
them with respect, to do the work to the best of your ability, to give
them the best work of your head and hands, and to treat your customers
with politeness to show a disposition to please and be a lady or
gentleman at all times.
Be independent, but not impertinent.
Do your best to please your customers. Never promise to have garments
finished at a given time unless you intend to have them finished at the
time promised, and never disappoint a customer if it can possibly be
avoided.
Never misrepresent. A reputation for integrity is of almost or quite as
much value in your business as a reputation for skill and taste.
Your most valuable customers are refined ladies and gentlemen; you will
do well therefore to bear in mind that gentlemen love gentlemen.
Do not breathe in a customer's face.
Dress well, and let your linen be clean; your garments kept well
cleaned, pressed and repaired.
Your appearance is a part of your capital in the way of getting
business.
When you have garments that have been ready for customers one month,
notify them, saying that you will hold them for thirty days longer. Say
that in the meantime you wish they would call for them.
Everything for the cleaning, repairing and pressing of clothes may be
had at this office. Send samples or explanation of what is required and
price list will be forwarded to any address. These goods are sold at the
lowest possible margin of profit for handling same, and only to those of
our students who have bought the method.
The following is a partial list of what may be had:
Press-jacks, tables, irons, sponge cloths prepared, brushes, scissors,
sewing machines, mirrors, desks, chairs, coat, vest, trouser, jacket,
and skirt hangers, racks to hang clothes on, chalk, needles, thimbles,
tape measures, basting cotton, linen thread, silk thread, buttonhole
twist, buttons for coats, vests and trousers to match cloth. Sleeve
linings for undercoats, vests, overcoats, waist band lining for
trousers, for ladies' jackets and coats. All kinds of silk and satins
for body linings, heavy silk facings, for Tuxedos, Prince Alberts, and
dress coats; velvet collars, any size, silesias, sateens, rubber tissue,
buckles, haircloth, canvas, beeswax, cleaning fluids, moth preventative,
and anything used by the cleaner and presser.
* * * * *
Transcriber's Note:
* Apparent spelling and printer's errors normalised.
* Text enclosed between equal signs was in bold face in the original
(=bold=).
* Index had entries for pages 20 and 21 (including page numbers)
reversed in the original.