THE PERSONAL TOUCH.

About all kinds of paid service there must be a _certain_

monotony; such service implies something that one does for

other people over and over again. But though action may

become, in time, almost automatic, _thought_ need never lose

its volition. And it is one's thought or attitude of mind that

counts.

The service at the Firm of ASQUITH & Co., is, I think, so good

because Ministers are encouraged tremendously to give their

work the _personal touch_. They are not afraid to give their

individuality full rein, to let it inform their particular

jobs, so that each one is enlivened thereby.

If you knew the Cabinet as well as I do, you would appreciate

the fact that it is remarkable for the number of distinct

personalities among its members--men of marked character and

distinction, who are known not only throughout the House, but

to a great many members of the London Public as well.

They stand out among their fellow-workers because their

service _is distinguished_. It is not necessarily that their

abilities are so especially superior, excellent though they

may be. _It is that all they do is infused with character._

Their voices have _timbre_; they don't drawl. Their manners

are good. They carry out the smallest transaction as though

it held infinite interest for themselves as well as you. They

never for a moment allow their intelligence to sag. They give

to their least varying work that personal touch which is so

transforming.

The Firm of ASQUITH thoroughly appreciates their worth, and

openly rejoices in the prestige these _star workers_ attach

to themselves. It would have every member of the Staff do

likewise--act not merely as a minister, but as a very definite

and valued personality.

For that is service as it should be in a modern Government, as

spontaneous to-day as it was servile yesterday--_intelligent,

forceful and gay_.

Example is the greatest factor in its fine development. The

Cabinet Minister, however young, who can answer every query

with a pretty deference, put off an Irish Member with good

effect, who in checking your ill-advised inquisitiveness seems

to welcome you--such a one receives as much and more, every

time, as he gives. He gets smiles, thanks, even deference in

return, and very often friendship. His companions notice that.

They see how his buoyancy never flags, because it is all the

while met with response, stimulated, liked. And the habit of

success is very catching. _Voila tout!_

Punch, or the London Charivari, Vol. 150, June 21st, 1916 · 第 25 / 39 题