CHAPTER XVIII

THE TELEPHONE

In our younger days most of us have amused ourselves with a toy

telephone consisting of a long piece of string having each end passed

through the bottom of a little cardboard box, and secured by a knot.

If the string is stretched tightly this arrangement enables whispered

words to be heard at a distance of 20 or 30 yards. Simple as is this

little toy, yet it is probable that many people would be rather

nonplussed if asked suddenly to explain how the sounds travel along

the string from one box to the other. If the toy had some complicated

mechanism most likely every one would want to know how it worked, but

the whole thing is so extremely simple that generally it is dismissed

without a thought.

If we strike a tuning-fork and then hold it close to the ear, we hear

that it produces a sound, and at the same time, from a slight sensation

in the hand, we become aware that the fork is in vibration. As the fork

vibrates it disturbs the tiny particles of air round it and sets them

vibrating, and these vibrations are communicated from one particle to

another until they reach the drum of the ear, when that also begins to

vibrate and we hear a sound. This is only another way of saying that

the disturbances of the air caused by the vibrations of the tuning-fork

are propagated in a series of waves, which we call “sound waves.” Sound

is transmitted better through liquids than through the air, and better

still through solids, and this is why words spoken so softly as to be

inaudible through the air at a distance of, say, 100 feet, can be heard

fairly distinctly at that distance by means of the string telephone.

The sound reaches us along the string in exactly the same way as

through the air, that is, by means of minute impulses passed on from

particle to particle.

A more satisfactory arrangement than the string telephone consists of

two thin plates of metal connected by a wire which is stretched very

tightly. Words spoken close to one plate are heard by a listener at the

other plate up to a considerable distance. Let us try to see exactly

what takes place when this apparatus is used. In the act of speaking,

vibrations are set up in the air, and these in turn set up vibrations

in the metal plate. The vibrations are then communicated to the wire

and to the metal plate at the other end, and finally the vibrations

of this plate produce vibrations in the air between the plate and the

listener, and the sound reaches the ear.

This simple experiment shows the remarkable fact that a plate of

metal is able to reproduce faithfully all the vibrations communicated

to it by the human voice, and from this fact it follows that if we

can communicate the vibrations set up in one plate by the voice, to

another plate at a distance of 100 miles, we shall be able to speak

to a listener at the further plate just as if he were close to us. A

stretched string or wire transmits the vibrations fairly well up to

a certain distance, but beyond this distance the vibrations become

weaker and weaker until no sound at all reaches the air. By the aid of

electricity, however, we can transmit the vibrations to a tremendous

distance, the range being limited only by the imperfections of our

apparatus.

The first attempt at the construction of an electric telephone, that

is an instrument by means of which the vibrations set up by the voice

or by a musical instrument are transmitted by electricity, was made in

1860 by Johann Philipp Reis, a teacher in a school at Friedrichsdorf,

in Germany. His transmitting apparatus consisted of a box having a

hole covered by a tightly stretched membrane, to which was attached

a little strip of platinum. When the membrane was made to vibrate by

sounds produced close to the box, the strip of platinum moved to and

fro against a metal tip, which closed the circuit of a battery. The

receiver was a long needle of soft iron round which was wound a coil

of wire, and the ends of the needle rested on two little bridges of

a sounding box. The vibrations of the membrane opened and closed the

circuit at a great speed, and the rapid magnetization of the needle

produced a tone of the same pitch as the one which set the membrane

vibrating. This apparatus transmitted musical sounds and melodies with

great accuracy, but there is considerable difference of opinion as to

whether it was able to transmit speech. Professor Sylvanus Thompson

distinctly states that Reis’s telephone could and did transmit speech,

but other experts dispute the fact. We probably shall be quite safe

in concluding that this telephone did transmit speech, but very

imperfectly. In any case it is certain that the receiver of this

apparatus is not based on the same principle as the modern telephone

receiver.

Some years later Graham Bell, Professor of Vocal Physiology in the

University of Boston, turned his attention to the electric transmission

of speech, probably being led to do so from his experiments in

teaching the deaf and dumb. His apparatuses shown at an exhibition

in Philadelphia in 1876, consisted of a tube having one end open for

speaking into, and the other closed by a tightly stretched membrane to

which was attached a very light steel bar magnet. The vibrations set

up in the membrane by the voice made the little magnet move to and

fro in front of the poles of an electro-magnet, inserted in a battery

circuit, thus inducing currents of electricity in the coils of the

latter magnet. The currents produced in this way varied in direction

and strength according to the vibratory movements of the membrane,

and being transmitted along a wire they produced similar variations

in current in another electro-magnet in the receiver. The currents

produced in this manner in the receiver set up vibrations in a metal

diaphragm in front of the magnet poles, and so the words spoken into

the transmitter were reproduced.

Since the year 1876 the telephone has developed with remarkable

rapidity, and an attempt to trace its growth would involve a series

of detailed descriptions of closely similar inventions which would

be quite uninteresting to most readers. Now, therefore, that we have

introduced the instruments, and seen something of its principle and

its early forms, it will be most satisfactory to omit the intermediate

stages and to go on to the telephone as used in recent years. The first

telephone to come into general use was the invention of Graham Bell,

and was an improved form of his early instrument just described. A case

or tube of ebonite, which forms the handle of the instrument, contains

a steel bar magnet having a small coil of insulated wire at the end

nearest the mouthpiece of the tube, the ends of the coil passing along

the tube to be connected to the line wires. Close to the coil end of

the magnet, and between it and the mouthpiece, is fixed a diaphragm of

thin sheet-iron. A complete outfit consists of two of these instruments

connected by wires, and it will be noticed that no battery is employed.

The air vibrations set up by the voice make the diaphragm vibrate

also, so that it moves backwards and forwards. These movements are

infinitesimally small, but they are sufficient to affect the lines of

force of the magnet to such an extent that rapidly alternating currents

of varying degrees of strength are set up in the coil and sent along

the line wire. On arriving at the receiver these currents pass through

the coil and produce rapid variations in the strength of the magnet, so

that instead of exerting a uniform attraction upon the iron diaphragm,

the magnet pulls it with constantly varying force, and thus sets it

vibrating. The air in front of the diaphragm now begins to vibrate,

and the listener hears a reproduction of the words spoken into the

transmitter. The way in which the fluctuations of the current make the

second diaphragm vibrate exactly in accordance with the first is very

remarkable, and it is important to notice that the listener does not

hear the actual voice of the speaker, but a perfect reproduction of it;

in fact, the second diaphragm speaks.

The reader probably will be surprised to be told that the transmitter

and the receiver of a magneto-electric telephone are respectively a

dynamo and electric motor of minute proportions. We provide a dynamo

with mechanical motion and it gives us electric current, and by sending

this current through an electric motor we get mechanical motion

back again. In the transmitter of the telephone just described, the

mechanical motion is in the form of vibrations of the metal diaphragm,

which set up currents of electricity in the coil of wire round the

magnet, so that the transmitter is really a tiny dynamo driven by

the voice. The receiver is provided with electric current from the

transmitter, and it converts this into mechanical motion in the

diaphragm, so that the receiver is a little electric motor.

Transmitters of the type just described work well over short distances,

but the currents they produce are too feeble for transmission over

a very long wire, and on this account they have been superseded

by transmitters on the microphone principle. A microphone is an

instrument for making extremely small sounds plainly audible. If

a current is passed through a box containing loose bits of broken

carbon, it meets with great resistance, but if the bits of carbon are

compressed their conducting power is considerably increased. Even

such slight differences in pressure as are produced by vibrating the

box will affect the amount of current passing through the carbon. If

this current is led by wires to an ordinary telephone receiver the

arrangement becomes a simple form of microphone. The vibrations of the

box vary the resistance of the carbon, and the corresponding variations

in the current set up vibrations in the receiver, but in a magnified

form. The smallest sound vibrations alter the resistance of the carbon,

and as these vibrations are magnified in the receiver, the reproduced

sound is magnified also. The footsteps of a fly may be heard quite

distinctly by means of a good microphone, and the ticks of a watch

sound like the strokes of a hammer.

[Illustration: FIG. 31.--Diagram of Microphone Transmitter.]

By means of this power of magnifying vibrations a microphone

transmitter can be used on a line of tremendous length, where an

ordinary Bell transmitter would be utterly useless. The general

features of this transmitter, Fig. 31, are a diaphragm and a block

of carbon separated slightly from one another, the intervening space

being filled with granules of carbon. These are enclosed in a case of

ebonite having a mouthpiece in front and two terminals behind, one

terminal being connected with the carbon block and the other with the

diaphragm. From these terminals wires are led to a battery and to the

receiver, which is of the Bell type. The current has to pass through

the carbon granules, and the movements of the diaphragm when set in

vibration by the voice vary the pressure upon the granules, and in this

way set up variations in the current. Carbon dust also may be used

instead of granular carbon, and then the instrument is called a “dust

transmitter.”

[Illustration: FIG. 32.--Combined Telephone Transmitter and Receiver.]

It is usual to have a transmitter and a receiver on one handle for

the greater convenience of the user. The arrangement is shown in

Fig. 32, and it will be seen that when the user places the receiver

to his ear the transmitting mouthpiece is in position for speaking.

The microphone with its carbon dust is placed at A, just below the

mouthpiece, and the earpiece or receiver B contains a little magnet and

coil with a diaphragm in front, so that it is really a Bell instrument.

A little lever will be noticed at C. This is a switch which brings the

transmitter into circuit on being pressed with the finger.

It is now time to see something of the arrangement and working

of telephone systems. As soon as the telephone became a

commercially practicable instrument the necessity for some means of

inter-communication became evident, and the telephone exchange was

brought into being. The first exchange was started in 1877, in Boston,

but this was a very small affair and it was run on very crude lines.

When one subscriber wished to communicate with another he had to call

up an operator, who received the message and repeated it to the person

for whom it was intended; there was no direct communication between

the various subscribers’ instruments. As the number of users increased

it became necessary to devise some system whereby each subscriber could

call the attention of an operator at the central station, and be put

into direct communication with any other subscriber without delay; and

the exchange system of to-day, which fulfils these requirements almost

to perfection, is the result of gradual improvements in telephone

methods extending over some thirty-five years.

When a subscriber wishes to telephone, he first must call up the

operator at the exchange. Until comparatively recently this was done

by turning a handle placed at the side of the instrument. This handle

operated a little dynamo, and the current produced caused a shutter at

the exchange to drop and reveal a number, just as in the electric bell

indicator, so that the operator knew which instrument was calling. As

soon as the operator answered the call, the shutter replaced itself

automatically. The signal to disconnect was given in the same way, but

the indicator was of a different colour in order to prevent confusion

with a call signal. These handle-operated telephones are still in

common use, but they are being replaced by instruments which do away

with handle-turning on the part of the subscriber, and with dropping

shutters at the exchange. In this latest system all that the subscriber

has to do is to lift his telephone from its rest, when a little

electric lamp lights up at the exchange; and when he has finished his

conversation he merely replaces the telephone, and again a little lamp

glows.

We must now see what happens at the exchange when a call is made. Each

operator has control of a number of pairs of flexible cords terminating

in plugs, the two cords of each pair being electrically connected. The

plugs rest on a shelf in front of the operator, and the cords pass

through the shelf and hang down below it. If a plug is lifted, the cord

comes up through the shelf, and it is drawn back again by a weight

when the plug is not in use. Two lamps are provided for each pair of

cords, one being fixed close to each cord. The two wires leading from

each subscriber’s instrument are connected to a little tube-shaped

switch called a “jack,” and each jack has a lamp of its own. When a

subscriber lifts his telephone from its rest a lamp glows, and the

operator inserts one plug of a pair into the jack thus indicated, and

the lamp goes out automatically. She then switches on her telephone to

the caller and asks for the number of the subscriber to whom he wishes

to speak; and as soon as she gets this she inserts the other plug of

the pair into the jack belonging to this number. By a simple movement

she then rings up the required person by switching on the current to

his telephone bell.

Here comes in the use of the two lamps connected with the cords. As

long as the subscribers’ telephones are on their rests the lamps are

lighted, but as soon as they are lifted off the lamps go out. The

caller’s telephone is of course off its rest, and so the lamp connected

with the first cord is not lit; but until the subscriber rung up lifts

his instrument to answer the call, the lamp of the second cord remains

lit, having first lighted up when the plug was inserted in the jack

of his number. When the second lamp goes out the operator knows that

the call has been responded to, and that the two subscribers are in

communication with each other. Having finished their conversation,

both subscribers replace their instruments on the rests, whereupon

both lamps light up, informing the operator that she may disconnect by

pulling out the plugs.

It is manifestly impossible for one operator to attend to the calls of

all the subscribers in the exchange, and so a number of operators are

employed, each one having to attend to the calls of a certain number

of subscribers. At the same time it is clear that each operator may be

called upon to connect one of her subscribers to any other subscriber

in the whole exchange. In order to make this possible the switchboard

is divided into sections, each having as many jacks as there are lines

in the exchange, so that in this respect all the sections are multiples

of each other, and the whole arrangement is called a “multiple

switchboard,” the repeated jacks being called “multiple jacks.” Then

there are other jacks which it is not necessary to duplicate. We have

seen that when a subscriber calls the exchange a lamp glows, and

the operator inserts a plug into the jack beside the lamp, in order

to answer the call and ascertain what number is required. These are

called “answering jacks,” and the lamp is the line signal. It is usual

to have three operators to each section of the switchboard, and each

operator has charge of so many answering jacks, representing so many

subscribers. At the same time she has access to the whole section, so

that she can connect any of her subscribers to any other line in the

exchange.

When a number is called for, the operator must be able to tell at

once whether the line is free or not. The jack in her section may be

unoccupied, but she must know also whether all the multiple jacks

belonging to that number are free, for an operator at another section

may have connected the line to one of her subscribers. To enable an

operator to ascertain this quickly an electrical test is provided. When

two lines are connected, the whole of the multiple jacks belonging to

each are charged with electricity, and if an operator at any section

touches one of these jacks with a plug, a current through her receiver

makes a click, and on hearing the click she knows that the line is

engaged. The testing takes an extremely short time, and this is why a

caller receives the reply, “Number engaged,” so promptly that he feels

inclined to doubt whether the operator has made any attempt at all to

connect him up to the number.

In order that an operator may have both hands free to manipulate the

plugs, her telephone receiver is fixed over one ear by a fastening

passing over her head, and the transmitter is hung from her shoulders

so as to be close to her mouth.

In telegraphy it is the rule to employ the earth for the return part of

the circuit, but this is not customary in telephony. The telephone is

a much more sensitive instrument than the telegraph, and a telephone

having an earth return is subject to all kinds of strange and weird

noises which greatly interfere with conversation. These noises may

be caused by natural electrical disturbances, or by the proximity of

telegraph and other wires conveying electric currents. On this account

telephone lines are made with a complete metallic circuit. As in

telegraphy, protection from lightning flashes is afforded by lightning

arresters. The current for the working of a telephone exchange is

supplied from a central battery of accumulators, and also from dynamos.

[Illustration: PLATE XII.

_By permission of_ _Craven Brothers Ltd._

LARGE ELECTRIC TRAVELLING CRANE AT A RAILWAY WORKS.]

Although the manual exchange telephone system of to-day works with

remarkable efficiency, it has certain weak points. For instance, if

an operator cares to do so, she can listen to conversations between

subscribers, so that privacy cannot be assured. As a matter of

fact, the operators have little time for this kind of thing, at any

rate during the busy hours of the day, and as a rule they are not

sufficiently interested in other people’s affairs to make any attempt

to listen to their remarks. The male operators who work through the

slack hours of the night are occasionally guilty of listening. Some

time ago the writer had to ring up a friend in the very early

morning, and during the conversation this gentleman asked what time it

was. Before the writer had time to get a word out, a deep bass voice

from the exchange replied, “Half-past two.” Little incidents of this

sort remind one that it is not wise to speak too freely by telephone.

Then again operators are liable to make wrong connexions through faulty

hearing of the number called for, and these are equally annoying to the

caller and to the person rung up in mistake. Many other defects might

be mentioned, but these are sufficient to show that the manual system

is not perfect.

For a long time inventors have been striving to do away with all

such defects by abolishing the exchange operators, and substituting

mechanism to work the exchanges automatically, and during the last

few years the system of the Automatic Electric Company, of Chicago,

has been brought to great perfection. This system is in extensive use

in the United States, and is employed in two or three exchanges in

this country. Unfortunately the mechanism of this system is extremely

complicated, so that it is impossible to describe it fully in a book of

this kind; but some idea of the method of working may be given without

entering into technical details.

Each subscriber’s telephone instrument is fitted with a dial which

turns round on a pivot at its centre. This dial has a series of holes

round its circumference, numbered consecutively from 1 to 9, and 0.

Suppose now a subscriber wishes to speak to a friend whose telephone

number is 2583. He removes the receiver from its hook, places his

finger in the hole marked 2, and turns the dial round in a clockwise

direction until his finger comes in contact with a stop. He then

removes his finger, and the dial automatically returns to its original

position. He then places his finger in the hole marked 5, and again

turns the dial as far as the stop, and when the dial has returned

to the normal position he repeats the process with his finger placed

successively in the holes marked 8 and 3. He now places the receiver

to his ear, and by the time he has done this the automatic mechanism

at the exchange has made the necessary connexions, and has rung the

bell of subscriber number 2583. On completing the conversation each

subscriber returns his receiver to its hook, and the exchange mechanism

returns to its normal position.

The turning of the dial by the finger coils up a spring, and this

spring, acting along with a speed governor, makes the dial return to

its first position at a certain definite speed as soon as the finger

is removed. During this retrograde movement a switch automatically

sends out into the line a certain number of impulses, the number being

determined by the hole in which the finger is placed. In the case

supposed, groups of two, five, eight, and three impulses respectively

would be sent out, each group separated from the next by an interval

during which the subscriber is turning the dial.

Now let us see what takes place at the exchange. The subscriber’s

instrument is connected to a mechanical arrangement known as a “line

switch.” This switch is brought into play by the act of removing

the receiver from its hook, and it then automatically connects the

subscriber’s line to what is called a “first selector” switch. The

group of two impulses sent out by the first turning of the dial raises

this first selector two steps, and it then sweeps along a row of

contacts connected to “trunks” going to the 2000 section. Passing by

occupied trunks, it finds an idle one, and so connects the line to an

idle “second selector.” This selector is operated by the second group

of impulses, five in number, and after being raised five steps it

acts like the first selector, and finds an idle trunk leading to the

2500 section. This places the caller’s line in connexion with still

another switch called a “connector,” and this switch, operated by the

remaining groups of eight and three impulses, finds the required tens

section, and selects the third member of that section. If the number

2583 is disengaged, the connector switch now sends current from the

central battery to this instrument, thus ringing its bell, and it also

supplies speaking current to the two lines during the conversation,

restores the exchange mechanism to its original condition as soon

as the conversation is ended and the subscribers have hung up their

receivers, and registers the call on the calling subscriber’s meter. If

the connector finds the number engaged, it sends out an intermittent

buzzing sound, to inform the caller of the fact. All these operations

take time to describe, even in outline, but in practice they are

carried out with the utmost rapidity, each step in the connecting-up

process taking only a small fraction of a second.

For ordinary local calls the automatic system requires no operators

at all, but for the convenience of users there are usually two clerks

at the exchange, one to give any information required by subscribers,

and the other to record complaints regarding faulty working. For trunk

calls, the subscriber places his finger in the hole marked 0, and

gives the dial one turn. This connects him to an operator at the trunk

switchboard, who makes the required connexion and then calls him up in

the usual way.

It might be thought that the complex mechanism of an automatic exchange

would constantly be getting out of order, but it is found to work with

great smoothness. Each automatic switchboard has a skilled electrician

in attendance, and he is informed instantly of any faulty working

by means of supervisory lamps and other signals. Even without these

signals the attendant would be quickly aware of any breakdown, for his

ear becomes so accustomed to the sounds made by the apparatus during

the connecting-up, that any abnormal sound due to faulty connecting

attracts his attention at once. However detected, the faults are put

right immediately, and it often happens that a defective line is noted

and repaired before the subscriber knows that anything is wrong.

On account of its high speed in making connexions and disconnexions,

its absolute accuracy, and its privacy, the automatic telephone system

has proved most popular wherever it has been given a fair trial. Its

advantages are most obvious in large city exchanges where the traffic

during business hours is tremendously heavy, and it is probable that

before very long the automatic system will have replaced manual methods

for all such exchanges.

The telephone system is more highly developed in the United States than

in this country, and some of the exchanges have been made to do a great

deal more than simply transmit messages. For instance, in Chicago there

is a system by which a subscriber, on connecting himself to a special

circuit, is automatically informed of the correct time, by means of

phonographs, between the hours of 8 a.m. and 10 p.m. New York goes

further than this however, and has a regular system of news circulation

by telephone. According to _Electricity_, the daily programme is

as follows: “8 a.m., exact astronomical time; 8 to 9 a.m., weather

reports, London Stock Exchange news, special news item; 9 to 9.30

a.m., sales, amusements, business events; 9.45 to 10 a.m., personal

news, small notices; 10 to 10.30 a.m., New York Stock Exchange and

market news; 11.30 a.m. to 12 noon, local news, miscellaneous; 12 noon,

exact astronomical time, latest telegrams, military and parliamentary

news; 2 to 2.15 p.m., European cables; 1.15 to 2.30 p.m., Washington

news; 2.30 to 2.45 p.m., fashions, ladies’ news; 2.45 to 3.15 p.m.,

sporting and theatrical news; 3.15 to 3.30 p.m., closing news from Wall

Street; 3.30 to 5 p.m., musical news, recitals, etc.; 5 to 6 p.m.,

feuilleton sketches, literary news; 8 to 10.30 p.m., selected evening

performance--music, opera, recitations.” Considering the elaborate

nature of this scheme one might imagine that the subscription would be

high, but as a matter of fact it is only six shillings per month.

The telephone has proved of great value in mine rescue work, in

providing means of communication between the rescue party and those

in the rear. This end is achieved by means of a portable telephone,

but as the members of a rescue party often wear oxygen helmets, the

ordinary telephone mouthpiece is of no use. To overcome this difficulty

the transmitter is fastened round the throat. The vibrations of the

vocal cords pass through the wall of the throat, and thus operate the

transmitter. The receiver is fixed over one ear by means of suitable

head-gear, and the connecting wire is laid by the advancing rescuers.

A case containing some hundreds of feet of wire is strapped round

the waist, and as the wearer walks forward this wire pays itself out

automatically.

By the time that the telephone came to be a really practical

instrument, capable of communicating over long distances on land, the

Atlantic telegraph cable was in operation, and an attempt was made to

telephone from one continent to the other by means of it, but without

success. In speaking of submarine telegraphy in Chapter XVII. we saw

that the cable acts like a Leyden jar, and it was this fact that made

it impossible to telephone through more than about 20 miles of cable,

so that transatlantic telephony was quite out of the question. It was

evident that little progress could be made in this direction unless

some means could be devised for neutralizing this capacity effect, as

it is called, of the cable, and finally it was discovered that this

could be done by inserting at intervals along the cable a number of

coils of wire. These coils are known as “loading coils,” and a cable

provided with them is called a “loaded cable.” Such cables have been

laid across various narrow seas, such as between England and France,

and England and Ireland, and these have proved very successful for

telephonic communication. The problem of transatlantic telephony

however still remains to be solved. Experiments have been made in

submarine telephony over a bare iron cable, instead of the usual

insulated cable. Conversations have been carried on in this way without

difficulty between Seattle, Washington, U.S.A., and Vashon Island, a

total distance of about 11 miles, and it is possible that uninsulated

cables may play an extremely important part in the development of

submarine telephony.

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