that they were off figuring things out with their money people. The
network of ride operators had taken the news with equanimity -- Hilda
had helped him write the message so that it kind of implied that
everything was under control and moving along nicely.
But when Perry emailed Lester to say he was going to drive down to the
PO box the next morning before opening the ride, Lester emailed back
in minutes volunteering to come with him.
He had coffee ready by the time Perry got out of the shower. It was
still o-dark-hundred outside, the sun not yet risen, and they hardly
spoke as they got into the car, but soon they were on the open road.
"Kettlewell and Tjan aren't going to sue you," Lester said. There it
was, all in a short sentence: *I've been talking to them. I've been
figuring out if I'm with you or with them. I've been saving your
ass. I've been deciding to be on your side.*
"Good news," Perry said. "That would have really sucked."
Perry waited for the rest of the drive for Lester to say something,
but he didn't. It was a long drive.
The whole way back, Lester talked about the Disney-in-a-Box. There'd
been some alien autopsy videos of them posted online already,
engineers taking them to bits, making guesses about and what they did
and how. Lester had watched the videos avidly and he held his own
opinions, and he was eager to get at the box and find answers for
himself. It was the size of an ice-chest, too big to fit on his lap,
but he kept looking over his shoulder at it.
The box-art, a glossy pic of two children staring goggle-eyed at a box
from which Disneoid marvels were erupting, looked a little like the
Make Your Own Monster toy Perry'd had as a boy. It actually made his
heart skip a beat the way that that old toy had. Really, wasn't that
every kid's dream? A machine that created wonders from dull feedstock?
They got back to the ride long before it was due to open and Perry
asked Lester if he wanted to get a second breakfast in the tea-room in
the shantytown, but Lester begged off, heading for his workshop to get
to grips with the Box.
So Perry alone waited for the ride to open, standing at his familiar
spot behind the counter. The hawkers came and nodded hello to him. A
customer showed up. Another. Perry took their money.
The ticket-counter smelled of sticky beverages spilled and left to
bake in the heat, a sour-sweet smell like bile. His chair was an
uncomfortable bar-stool he'd gotten from a kitchen-surplus place,
happy for the bargain. He'd logged a lot of hours in that chair. It
had wreaked havoc on his lower spine and tenderized his ass.
He and Lester had started this as a lark, but now it was a movement,
and not one that was good for his mental health. He didn't want to be
sitting on that stool. He might as well be working in a liquor store
-- the skill-set was the same.
Hilda broke his reverie by calling his phone. "Hey, gorgeous," she
said. She bounded out of bed fully formed, without any intervening
stages of pre-coffee, invertebrate, pre-shower, and Homo erectus. He
could hear that she was ready to catch the world by the ankle and chew
her way up its leg.
"Hey," he said.
"Uh oh. Mr Badvibes is back. You and Lester fight in the car?"
"Naw," he said. "That was fine. Just..." He told her about the smell
and the stool and working at a liquor store.
"Get one of those home-slices running the market stalls to take over
the counter, and take me to the beach, then. It's been weeks and I
still haven't seen the ocean. I'm beginning to think it's an urban
legend."
So that's what he did. Hilda drove up in a bikini that made his jaw
drop, and bought a pair of polarizing contacts from Jason, and Perry
turned the till over to one of the more trustworthy vendors, and they
hit the road.
Hilda nuzzled him and prodded him all the way to the beach, kissing
him at the red lights. The sky was blue and clear as far as the eye
could see in all directions, and they bought a bag of oranges, a
newspaper, beach-blankets, sun-block, a picnic lunch, and a book of
replica vintage luggage stickers from hawkers at various stop-points.
They unpacked the trunk in the parking garage and stepped out into the
bright day, and that's when they noticed the wind. It was blowing so
hard it took Hilda's sarong off as soon as she stepped out onto the
street. Perry barely had time to snatch the cloth out of the air. The
wind howled.
They looked up and saw the palm-trees bending like drawn bows, the
hot-dog vendors and shave-ice carts and the jewelry hawkers hurriedly
piling everything into their cars.
"Guess the beach is cancelled," Hilda said, pointing out over the
ocean. There, on the horizon, was a wall of black cloud, scudding
rapidly toward them in the raging wind. "Shoulda checked the weather."
The wind whipped up stinging clouds of sand and debris. It gusted hard
and actually blew Hilda into Perry. He caught her and they both
laughed nervously.
"Is this a hurricane?" she asked, joking, not joking, tension in her
voice.
"Probably not." He was thinking of Hurricane Wilma, though, the year
he'd moved to Florida. No one had predicted Wilma, which had been a
tropical storm miles off the coast until it wasn't, until it was
smashing a 50km-wide path of destruction from Key West to
Kissimmee. He'd been working a straight job as a structural engineer
for a condo developer, and he'd seen what a good blow could do to the
condos of Florida, which were built mostly from dreams, promises,
spit, and kleenex.
Wilma had left cars stuck in trees, trees stuck in houses, and it had
blown just like this when it hit. There was a crackle in the air, and
the sighing of the wind turned to groans, seeming to come from
everywhere at once -- the buildings were moaning in their bones as the
winds buffeted them.
"We have to get out of here," Perry said. "Now."
They got up to the second storey of the parking garage when the whole
building moaned and shuddered beneath them, like a tremor. They froze
on the stairwell. Somewhere in the garage, something crashed into
something else with a sound like thunder, and then it was echoed with
an actual thunder-crack, a sound like a hundred rifles fired in
unison.
Hilda looked at him. "No way. Not further up. Not in this building."
He agreed. They pelted down the street and into the first sleeting
showers coming out of a sky that was now dirty grey and low. A
sandwich board advertising energy beverages spun through the air like
a razor-edged frisbee, trailing a length of clothesline that had
tethered it to the front of some beach-side cafe. On the beach across
the road, beachcomber robots burrowed into the sand, trying to get
safe from the wind, but were foiled again and again, rolled around
like potato bugs into the street, into the sea, into the
buildings. They seizured like dying things. Perry felt an irrational
urge to rescue them.
"High ground," Hilda said, pointing away from the beach. "High ground
and find a basement. Just like a twister."
A sheet of water lifted off the surface of the sea and swept across
the road at them, soaking them to the skin, followed by a sheet of
sand that coated them from head to toe. It was all the encouragement
they needed. They ran.
They ran, but the streets were running with rain now and more debris
was rolling past them. They got up one block and sloshed across the
road. They made it halfway up the next block, past a coffee shop and a
surf-shop in low-slung buildings, and the wind literally lifted them
off their feet and slammed them to the ground. Perry grabbed Hilda and
dragged her into an alley behind the surf-shop. There were dumpsters
there, and a recessed doorway, and they squeezed past the dumpster and
into the doorway.
Now in the lee, they realized how loud the storm had been. Their ears
rang with it, and rang again with another thunderclap. Their chests
heaved and they shivered, grabbing each other. The doorway stank of
piss and the crackling ozone around them.
"This place, holy fuck, it's about to lift off and fly away," Hilda
said, panting. Perry's unbroken arm throbbed and he looked down to see
a ragged cut running the length of his forearm. From the Dumpster?
"It's a big storm," Perry said. "They come through now and
again. Sometimes they blow away."
"What do they blow away? Trailers? Apartment buildings?" They were
both spitting sand and Perry's arm oozed blood.
"Sometimes!" Perry said. They huddled together and listened to the
wind lashing at the buildings around them. The Dumpster blocking their
doorway groaned, and then it actually slid a few inches. Water coursed
down the alley before them, with debris caught in it: branches, trash,
then an electric motorcycle, scratching against the road as it rattled
through the river.
They watched it pass without speaking, then both of them screamed and
scrambled back as a hissing, soaked house-cat scrambled over the
dumpster, landing practically in their laps, clawing at them with
hysterical viciousness.
"Fuck!" Hilda said as it caught hold of her thumb with its teeth. She
pushed at its face ineffectually, hissing with pain, and Perry finally
worked a thumb into the hinge of its jaw and forced it open. The cat
sprang away, clawing up his face, leaping back onto the Dumpster.
Hilda's thumb was punctured many times, already running free with
blood. "I'm going to need rabies shots," she said. "But I'll live."
They cuddled, in the blood and the mud, and watched the river swell
and run with more odd debris: clothes and coolers, beer bottles and a
laptop, cartons of milk and someone's purse. A small palm-tree. A
mailbox. Finally, the river began to wane, the rain to falter.
"Was that it?" Hilda said.
"Maybe," Perry said. He breathed in the moist air. His arms throbbed
-- one broken, the other torn open. The rain was petering out fast
now, and looking up, he could see blue sky peeking through the dirty,
heavy clouds, which were scudding away as fast as they'd rolled in.
"Next time, we check the weather before we go to the beach," he said.
She laughed and leaned against him and he yelped as she came into
contact with his hurt arm. "We got to get you to a hospital," she
said. "Get that looked at."
"You too," he said, pointing at her thumb. It was all so weird and
remote now, as they walked through the Miami streets, back toward the
garage. Other shocked people wandered the streets, weirdly friendly,
smiling at them like they all shared a secret.
The beach-front was in shambles, covered in blown trash and mud,
uprooted trees and fallen leaves, broken glass and rolled cars. Perry
hit the car radio before they pulled out of the garage. An announcer
reported that Tropical Storm Henry had gone about three miles inland
before petering out to a mere sun-shower, along with news about the
freeways and hospitals being equally jammed.
"Huh," Perry said. "Well, what do we do now?"
"Let's find a hotel room," Hilda said. "Have showers, get something to
eat."
It was a weird and funny idea, and Perry liked it. He'd never played
tourist in Florida, but what better place to do so? They gathered
their snacks from the back of the car and used the first aid kit in
the trunk to tape themselves up.
They tried to reach Lester but no one answered. "He's probably at the
ride," Perry said. "Or balls-deep in reverse-engineering the Disney
Box thing. OK, let's find a hotel room."
Everything on the beach was fully booked, but as they continued inland
for a couple blocks, they came upon coffin hotels stacked four or five
capsules high, painted gay Miami deco pastels, installed in rows in
old storefronts or stuck in street-parking spots, their silvered
windows looking out over the deserted boulevards.
"Should we?" Perry said, gesturing at them.
"If we can get an empty one? Damn right -- these things are going to
be in serious demand in pretty short order."
Stepping into the coffin hotel transported Perry back to his days on
the road, his days staying at coffin hotel after coffin hotel, to his
first night with Hilda, in Madison. One look at Hilda told him she
felt the same. They washed each other slowly, as though they were
underwater, cleaning out one-another's wounds, sluicing away the caked
on mud and grime blown deep into their ears and the creases of their
skin, nestled against their scalps.
They lay down in bed, naked, together, spooned against one
another. "You're a good man, Perry Gibbons," Hilda said, snuggling
against him, hand moving in slow circles on his tummy.
They slept that way and got back on the road long past dark, driving
the blasted freeway slowly, moving around the broken glass and blown
out tires that remained.
The path of the hurricane followed the coast straight to Hollywood, a
line of smashed trees and car wrecks and blown-off roofs that made the
nighttime drive even more disorienting.
They went straight back to the condo, but Lester wasn't there. Worry
nagged at Perry. "Take me to the ride?" he said, after he'd paced the
apartment a few times.
Hilda looked up from the sofa, where she had collapsed the instant
they came through the door, arm flung over her face. "You're shitting
me," she said. "It's nearly midnight, and we've been in a hurricane."
Perry squirmed. "I've got a bad feeling, OK? And I can't drive
myself." He flapped his busted arm at her.
Hilda looked at him, her eyes narrowed. "Look, don't be a jerk, OK?
Lester's a big boy. He's probably just out with Suzanne. He'd have
called you if there'd been a problem."
He looked at her, bewildered by the ferocity of her response. "OK,
I'll call a cab," he said, trying for a middle ground.
She jumped up from the couch. "Whatever. Fine. Let me get my
keys. Jesus."
He had no idea how he'd angered her, but it was clear that he had, and
the last thing he wanted was to get into a car with her, but he
couldn't think of a way of saying that without escalating things.
So they drove in white-lipped silence to the ride, Hilda tense with
anger, Perry tense with worry, both of them touchy as cats, neither
saying a word.
But when they pulled up to the ride, they both let out a gasp. It was
lit with rigged floodlights and car headlights, and it was swarming
with people. As they drew closer, they saw that the market stalls were
strewn across the parking lot, in smashed pieces. As they drew closer
still, they saw that the ride itself was staring eyeless at them,
window-glass smashed.
Perry was out of the car even before it stopped rolling, Hilda
shouting something after him. Lester was just on the other side of the
ride-entrance, wearing a paper mask and rubber boots, wading in
three-inch deep, scummy water.
Perry splashed to a halt. "Holy shit," he breathed. The ride was lit
with glow-sticks, waterproof lamps, and LED torches, and the lights
reflected crazily from the still water that filled it as far as the
eye could see, way out into the gloom.
Lester looked up at him. His face was lined and exhausted, and it
gleamed with sweat. "Storm broke out all the windows and trashed the
roof, then flooded us out. It did a real number on the market, too."
His voice was dead.
Perry was wordless. Bits of the ride-exhibits floated in the water,
along with the corpses of the robots.
"No drainage," Lester said. "The code says drainage, but there's none
here. I never noticed it before. I'm going to rig a pump, but my
workshop's pretty much toast." Lester's workshop had been in the old
garden-center at the side of the ride. It was all glass. "We had some
pretty amazing winds."
Perry felt like he should be showing off his wound to prove that he
hadn't been fucking off while the disaster was underway, but he
couldn't bring himself to do so. "We got caught in it in Miami," he
said.
"Wondered where you were. The kid who was minding the shop just cut
and run when the storm rolled in."
"He did? Christ, what an irresponsible asshole. I'll break his neck."
A slimy raft of kitchen gnomes -- their second business venture --
floated past silently in the harsh watery light. The smell was almost
unbearable.
"It wasn't his job --" Lester's voice cracked on *job*, and he
breathed deeply. "It wasn't his job, Perry. It was your job. You're
running around, having a good time with your girlfriend, firing
lawyers --" He stopped and breathed again. "You know that they're
going to sue us, right? They're going to turn us into a smoking ruin
because you fired them, and what the fuck are you going to do about
that? Whose job is that?"
"I thought you said they weren't going to sue," Perry said. It came
out in an embarrassed mumble. Lester had never talked to him like
this. Never.
"Kettlewell and Tjan aren't going to sue," Lester said. "The lawyers
you fired, the venture capitalists who backed them? They're going to
turn us into paste."
"What would you have preferred?" Hilda said. She was standing in the
doorway, away from the flood, watching them intently. Her eyes were
raccoon-bagged, but she was rigid with anger. Perry could hardly look
at her. "Would you have preferred to have those fuckers go around
destroying the lives of your supporters in order to enrich a few pig
assholes?"
Lester just looked at her.
"Well?"
"Shut up, Yoko," he said. "We're having a private conversation here."
Perry's jaw dropped, and Hilda was already in motion, sloshing into
the water in her sandals. She smacked Lester across the cheek, a crack
that echoed back over the water and walls.
Lester brought his hand up to his reddening face. "Are you done?" he
said, his voice hard.
Hilda looked at Perry. Lester looked at Perry. Perry looked at the
water.
"I'll meet you by the car," Perry said. It came out in a mumble. They
held for a moment, the three of them, then Hilda walked out again,
leaving Lester and Perry looking at one another.
"I'm sorry," Perry said.
"About Hilda? About the lawsuits? About skipping out?"
"About everything," he said. "Let's fix this up, OK?"
"The ride? I don't even know if I want to. Why bother? It'll cost a
fortune to get it online, and they'll only shut it down again with the
lawsuit. Why bother."
"So we won't fix the ride. Let's fix us."
"Why bother," Lester said, and it came out in the same mumble.
The watery sounds of the room and the smell and the harsh reflected
rippling light made Perry want to leave. "Lester --" he began.
Lester shook his head. "There's nothing more we can do tonight,
anyway. I'll rent a pump in the morning."
"I'll do it," Perry said. "You work on the Disney-in-a-Box thing."
Lester laughed, a bitter sound. "Yeah, OK, buddy. Sure."
Out in the parking-lot, the hawkers were putting their stalls back
together as best they could. The shantytown was lit up and Perry
wondered how it had held together. Pretty good, is what he guessed --
they met and exceeded county code on all of those plans.
Hilda honked the horn at him. She was fuming behind the wheel and they
drove in silence. He felt numb and wrung out and he didn't know what
to say to her. He lay awake in bed that night waiting to hear Lester
come home, but he didn't.
#
Sammy loved his morning meetings. They all came to his office, all the
different park execs, creatives, and emissaries from the old partner
companies that had spun off to make movies and merch and educational
materials. They all came each day to talk to him about the next day's
Disney-in-a-Box build. They all came to beg him to think about adding
in something from their franchises and cantons to the next
installment.
There were over a million DiaBs in the field now, and they weren't
even trying to keep up with orders anymore. Sammy loved looking at the
online auction sites to see what the boxes were going for -- he knew
that some of his people had siphoned off a carload or two of the
things to e-tail out the back door. He loved that. Nothing was a
better barometer of your success than having made something other
people cared enough about to steal.
He loved his morning meetings, and he conducted them with the flair of
a benevolent emperor. He'd gotten a bigger office -- technically it
was a board-room for DiaB strategy, but Sammy *was* the DiaB
strategy. He'd outfitted it with fan-photos of their DiaB shrines in
their homes, with kids watching enthralled as the day's model was
assembled before their eyes. The hypnotic fascination in their eyes
was unmistakable. Disney was the focus of their daily lives, and all
they wanted was more, more, more. He could push out five models a day,
ten, and they'd go nuts for them.
But he wouldn't. He was too cunning. One model a day was all. Leave
them wanting more. Never breathe a hint of what the next day's model
would be -- oh, how he loved to watch the blogs and the chatter as the
models self-assembled, the heated, time-bound fights over what the
day's model was going to be.
"Good morning, Ron," he said. Wiener had been lobbying to get a Main
Street build into the models for weeks now, and Sammy was taking great
pleasure in denying it to him without shutting down all hope. Getting
Ron Wiener to grovel before him every morning was better than a cup of
coffee.
"I've been thinking about what you said, and you're right," Wiener
said. He always started the meeting by telling Sammy how right he was
to reject his last idea. "The flag-pole and marching-band scene would
have too many pieces. House cats would knock it over. We need
something more unitary, more visually striking. So here's what I've
been thinking: what about the fire-engine?"
Sammy raised an indulgent eyebrow.
"Kids *love* fire trucks. All the colors are in the printer's gamut --
I checked. We could create a Mickey-and-Friends fire-crew to position
around it, a little barn for it."
"The only thing I liked about firetrucks when I was a kid was that the
word started with 'f' and ended with 'uck' --" Sammy smiled when he
said it, and waited for Wiener to fake hilarity, too. The others in
the room -- other park execs, some of their licensing partners, a few
advertisers -- laughed too. Officially, this was a "brainstorming
session," but everyone knew that it was all about getting the nod from
Sammy.
Wiener laughed dutifully and slunk away. More supplicants came
forward.
"How about this?" She was very cute -- dressed in smart, dark clothes
that were more Lower East Side than Orlando. She smelled good, too --
one of the new colognes that hinted at free monomers, like hot plastic
or a new-bought tire. Cat-slanted green eyes completed the package.
"What you got there?" She was from an ad agency, someone Disney Parks
had done business with at some point. Agencies had been sending their
people to these meetings too, trying to get a co-branding coup for one
of their clients.
"It's a series of three, telling a little story. Beginning, middle and
end. The first one is a family sitting down to breakfast, and you can
see, it's the same old crap, boring microwave omelets and breakfast
puddings. Mom's bored, dad's more bored, and sis and brother here are
secretly dumping theirs onto mom's and dad's plates. All this stuff is
run using the same printers, so it looks very realistic."
It did indeed. Sammy hadn't thought about it, but he supposed it was
only natural that the omelets were printed -- how else could General
Mills get that uniformity? He should talk to some of the people in
food services about getting some of that tech to work at the parks.
"So in part two, they're setting up the kitchen around this mystery
box -- one part Easy-Bake lightbulb oven, one part Tardis. You know
what that is?"
Sammy grinned. "Why yes, I believe I do." Their eyes met in a fierce
look of mutual recognition. "It's a breakfast printer, isn't it?" The
other supplicants in the room sucked in a collective breath. Some
chuckled nervously.
"It's about moving the apparatus to the edge. Bridging the last
mile. Why not? This one will do waffles, breakfast cereals, bagels and
baked goods, small cakes. New designs every day -- something for mom
and dad, something for the kids, something for the sullen teens. We're
already doing this at the regional plants and distributorships, on
much larger scales. But getting our stuff into consumers' homes,
getting them *subscribed* to our food --"
Sammy held up a hand. "I see," he said. "And our people are already
primed for home-printing experiences. They're right in your sweet
spot."
"Part three, Junior and little sis are going cuckoo for Cocoa Puffs,
but these things are shaped *like them*, with their portraits on each
sugar-lump. Mom and dad are eating tres sophistique croissants and
delicate cakes. Look at Rover here, with his own cat-shaped
dog-biscuit. See how happy they all are?"
Sammy nodded. "Shouldn't this all be under nondisclosure?" he said.
"Probably, but what are you gonna do? You guys are pretty good at
keeping secrets, and if you decide to shaft us by selling out to one
of our competitors, we're probably dead, anyway. I'll be able to ship
out half a million units in the first week, then we can ramp
production if need be -- lots of little parts-and-assembly
subcontractors will take the work if we offer."
Sammy liked the way she talked. Like someone who didn't need to spend
a lot of time screwing around, planning, like someone who could just
make it happen.
"You're launching when?"
"Three days after you start running this campaign," she said, without
batting an eyelash.
"My name's Sammy," he said. "How's Thursday?"
"Launch on Sunday?" She shook her head. "It's tricky, Sunday
launches. Gotta pay everyone scale-and-a-half." She gave him a
wink. "What the hell, it's not my money." She stuck out her hand. She
was wearing a couple of nice chunky obsidian rings in abstract curvy
shapes, looking a little porny in their suggestion of breasts and
thighs. He shook her hand and it was warm and dry and strong.
"Well, that's this week taken care of," Sammy said, and pointedly
cleared the white-board surface running the length of the table. The
others groaned and got up and filed out. The woman stayed behind.
"Dinah," she said. She handed him a card and he noted the
agency. Dallas-based, not New York, but he could tell she was a
transplant.
"You got any breakfast plans?" It was hardly gone 9AM -- Sammy liked
to get these meetings started early. "I normally get something sent
in, but your little prototypes there..."
She laughed. It was a pretty laugh. She was a couple years older than
him, and she wore it well. "Do I have breakfast plans? Sammy my boy,
I'm nothing *but* breakfast plans! I have a launch on Sunday,
remember?"
"Heh. Oh yeah."
"I'm on the next flight to DFW," she said. "I've got a cab waiting to
take me to the airport."
"I wonder if you and I need to talk over some details," Sammy said.
"Only if you want to do it in the taxi."
"I was thinking we could do it on the plane," he said.
"You're going to buy a ticket?"
"On my plane," he said. They'd given him use of one of the company
jets when he started really ramping production on the DiaBs.
"Oh yes, I think that can be arranged," she said. "It's Sammy, right?"
"Right," he said. They left the building and had an altogether lovely
flight to Dallas. Very productive.
#
Lester hadn't left Suzanne's apartment in days. She'd rented a place
in the shantytown -- bemused at the idea of paying rent to a squatter,
but pleased to have a place of her own now that Lester and Perry's
apartment had become so tense.
Technically, he was working on the Disney printers, which she found
interesting in an abstract way. They had a working one and a couple of
disassembled ones, and watching the working one do its thing was
fascinating for a day or two, but then it was just a three-d TV with
one channel, broadcasting one frame per day.
She dutifully wrote about it, though, and about Perry's ongoing
efforts to re-open the ride. She got the sense from him that he was
heading for flat-ass broke. Lester and he had always been casual about
money, but buying all new robots, more printers, replacement windows,
fixing the roof -- none of it was cheap. And with the market in
pieces, he wasn't getting any rent.
She looked over Lester's shoulder for the fiftieth time. "How's it
going?"
"Don't write about this, OK?"
He'd never said that to her.
"I'll embargo it until you ship."
He grunted. "Fine, I guess. OK, well, I've got it running on generic
goop, that part was easy. I can also load my own designs, but that
requires physical access to the thing, in order to load new
firmware. They don't make it easy, which is weird. It's like they
don't plan on updating it once it's in the field -- maybe they just
plan on replacing them at regular intervals."
"Why's the firmware matter to you?"
"Well, that's where it stores information about where to get the day's
designs. If we're going to push our own designs to it, we need to give
people an easy way to tell it to tune in to our feed, and the best way
to do that is to change the firmware. The alternative would be, oh, I
don't know, putting another machine upstream of it to trick it into
thinking that it's accessing their site when it's really going to
ours. That means getting people to configure another machine -- no one
but a few hardcore geeks will want to do that."
Suzanne nodded. She wondered if "a few hardcore geeks" summed up the
total audience for this project in any event. She didn't mention it,
though. Lester's brow was so furrowed you could lose a dime in the
crease above his nose.
"Well, I'm sure you'll get it," she said.
"Yeah. It's just a matter of getting at the boot-loader. I could
totally do this if I could get at the boot-loader."
Suzanne knew what a boot-loader was, just barely. The thing that chose
which OS to load when you turned it on. She wondered if every daring,
sexy technology project started like this, a cranky hacker muttering
angrily about boot-loaders.
Suzanne missed Russia. She'd had a good life there, covering the
biotech scene. Those hackers were a lot scarier than Lester and Perry,
but they were still lovable and fascinating in their own way. Better
than the Ford and GM execs she used to have to cozy up to.
She'd liked the manic hustle of Russia, the glamour and the
squalor. She'd bought a time-share dacha that she could spend weekends
at, and the ex-pats in Petersburg had rollicking parties and dinners
where they took apart the day's experiences on Planet Petrograd.
"I'm going out, Lester," she said. Lester looked up from the DiaB and
blinked a few times, then seemed to rewind the conversation.
"Hey," he said. "Oh, hey. Sorry, Suzanne. I'm just -- I'm trying to
work instead of think these days. Thinking just makes me angry. I
don't know what to do --" He broke off and thumped the side of the
printer.
"How's Perry getting on with rebuilding?"
"He's getting on," Lester said. "As far as I know. I read that the
Death Waits kid and his people had come by to help. Whatever that
means."
"He freaks me out," Suzanne said. "I mean, I feel terrible for him,
and he seemed nice enough in the hospital. But all those people -- the
way they follow him around. It's just weird. Like the charismatic
cults back home." She realized she'd just called Russia "home" and it
made her frown. Just how long was she going to stay here with these
people, anyway?
Lester hadn't noticed. "I guess they all feel sorry for him. And they
like what he has to say about stories. I just can't get a lot of spit
in my mouth over the ride these days, though. It feels like something
we did and completed and should move on from."
Suzanne didn't have anything to say, and Lester wasn't particularly
expecting anything, he was giving off a palpable let-me-work vibe, so
she let herself out of the apartment -- her apartment! -- and headed
out into the shantytown. On the way to the ride, she passed the little
tea-house where Kettlewell and Tjan had done their scheming and she
suddenly felt very, very old. The only grownup on-site.
She was about to cross the freeway to the ride when her phone
rang. She looked at the face and then nearly dropped it. Freddy was
calling her.
"Hello, Suzanne," he said. The gloat in his voice was unmistakable. He
had something really slimy up his sleeve.
"How can I help you?"
"I'm calling for comment on a story," he said. "It's my understanding
that your lad, Perry, pitched a tantie and fired the business-managers
of the ride, and has told the lawyers representing him against Disney
that he intends to drop the suit."
"Is there a question in there?"
"Oh, there are many questions in there, my darling. For starters, I
wondered how it could possibly be true if you haven't written about it
on your little 'blog' --" even over the phone, she could hear the
sarcastic quotes. "-- You seem to be quite comprehensive in
documenting the undertakings of your friends down there in Florida."
"Are you asking me to comment on why I haven't commented?"
"For starters."
"Have you approached Perry for a comment?"
"I'm afraid he was rather abrupt. And I couldn't reach his Valkyrie of
the Midwest, either. So I'm left calling on you, Suzanne. Any
comment?"
Suzanne stared across the road at the ride. She'd been gassed there,
chased by armed men, watched a war there.
"The ride doesn't have much formal decision-making process," she said
finally. "That means that words like 'fired' don't really apply
here. The boys might have a disagreement about the best way to
proceed, but if that's the case, you'll have to talk to them about
it."
"Are you saying that you don't know if your boyfriend's best friend is
fighting with his business partners? Don't you all live together?"
"I'm saying that if you want to find out what Lester and Perry are
doing, you'll have to ask Lester and Perry."
"And the living together thing?"
"We don't live together," she said. It was technically true.
"Really?" Freddy said.
"Do we have a bad connection?"
"You don't live together?"
"No."
"Where do you live then?"
"My place," she said. "Have your informants been misinforming you? I
hope you haven't been paying for your information, Freddy. I suppose
you don't, though. I suppose there's no end of cranks who really enjoy
spiteful gossip and are more than happy to email you whatever
fantasies they concoct."
Freddy tsked. "And you don't know what's happened to Kettlewell and
Tjan?"
"Have you asked them?"
"I will," he said. "But since you're the ranking reporter on the
scene."
"I'm just a blogger, Freddy. A busy blogger. Good afternoon."
The call left her shaking, though she was proud of how calm she'd kept
her voice. What a goddamned troll. And she was going to have to write
about this now.
There were ladders leaned up against the edge of the ride, and a
motley crew of roofers and glaziers on them and on the roof, working
to replace the gaping holes the storm had left. The workers mostly
wore black and had dyed hair and lots of metal flashing from their
ears and faces as they worked. A couple had stripped to the waist,
revealing full-back tattoos or even more piercings and subcutaneous
implants, like armor running over their spines and shoulder-blades. A
couple of boom-boxes blasted out grinding, incoherent music with a lot
of electronic screams.
Around the ride, the market-stalls were coming back, rebuilt from a
tower of fresh-sawed lumber stacked in the parking-lot. This was a lot
more efficient, with gangs of vendors quickly sawing the lumber to
standard sizes, slapping each one with a positional sensor, then
watching the sensor's lights to tell them when it was properly lined
up with its mates, and then slipping on corner-clips that held it all
together. Suzanne watched as a whole market stall came together this
way, in the space of five minutes, before the vendors moved on to
their next stall. It was like a high-tech version of an Amish
barn-raising, performed by bandanna-clad sketchy hawkers instead of
bearded technophobes.
She found Perry inside, leaning over a printer, tinkering with its
guts, LED torches clipped to the temples of his glasses. He was
hampered by having only one good arm, and he pressed her into service
passing him tools for a good fifteen minutes before he straightened up
and really looked at her.
"You come down to help out?"
"To write about it, actually."
The room was a hive of activity. A lot of goth kids of various ages
and degrees of freakiness, a few of the squatter kids, some people she
recognized from the second coming of Death Waits. She couldn't see
Death Waits, though.
"Well, that's good." He powered up the printer and the air filled with
the familiar smell of Saran-Wrap-in-a-microwave. She had an eerie
flashback to her first visit to this place, when they'd showed her how
they could print mutated, Warhol-ized Barbie heads. "How's Lester
getting on with cracking that printer?"
*Why don't you ask him yourself?* She didn't say it. She didn't know
why Lester had come to her place after the flood instead of going
home, why he stiffened up and sniffed when she mentioned Perry's
name, why he looked away when she mentioned Hilda.
"Something about firmware."
He straightened his back more, making it pop and gave her his devilish
grin, the one where his wonky eyebrow went up and down. "It's always
firmware," he said, and laughed a little. Maybe they were both
remembering those old days, the Boogie Woogie Elmos.
"Looks like you've got a lot of help," Suzanne said, getting out a
little steno pad and a pen.
Perry nodded at it, and she was struck by how many times they'd stood
like this, a few feet apart, her pen poised over her pad. She'd
chronicled so much of this man's life.
"They're good people, these folks. Some of them have some carpentry or
electronics experience, the rest are willing to learn. It's going
faster than I thought it would. Lots of support from out in the world,
too -- people sending in cash to help with replacement parts."
"Have you heard from Kettlewell or Tjan?"
The light went out of his face. "No," he said.
"How about from the lawyers?"
"No comment," he said. It didn't sound like a joke.
"Come on, Perry. People are starting to ask questions. Someone's going
to write about this. Do you want your side told or not?"
"Not," he said, and disappeared back into the guts of the printer.
She stared at his back for a long while before turning on her heel,
muttering, "Fuck," and walking back out into the sunshine. There'd
been a musty smell in the ride, but out here it was the Florida smell
of citrus and car-fumes, and sweat from the people around her, working
hard, trying to wrest a living from the world.
She walked back across the freeway to the shantytown and ran into
Hilda coming the other way. The younger woman gave her a cool look and
then looked away, and crossed.
That was just about enough, Suzanne thought. Enough playtime with the
kids. Time to go find some grownups. She wasn't here for her
health. If Lester didn't want to hang out with her, if Perry had had
enough of her, it was time to go do something else.
She went back to her room, where Lester was still working on his DiaB
project. She took out her suitcase and packed with the efficiency of
long experience. Lester didn't notice, not even when she took the
blouse she'd hand-washed and hung to dry on the back of his chair,
folded it and put it in her suitcase and zipped it shut.
She looked at his back working over the bench for a long time. He had
a six-pack of chocolate pudding beside him, and a wastebasket
overflowing with food wrappers and boxes. He shifted in his seat and
let out a soft fart.
She left. She paid the landlady through the end of the week. She could
send Lester an email later.
The cab took her to Miami. It wasn't until she got to the airport that
she realized she had no idea where she was going. Boston? San
Francisco? Petersburg? She opened her laptop and began to price out
last minute tickets. The rush of travelers moved around her and she
was jostled many times.
The standby sites gave her a thousand options -- Miami to JFK to
Heathrow to Petersburg, Miami to Frankfurt to Moscow to Petersburg,
Miami to Dallas to San Francisco.... The permutations were
overwhelming, especially since she wasn't sure where she wanted to be.
Then she heard something homey and familiar: a large group of Russian
tourists walking past, talking loudly in Russian, complaining about
the long flight, the bad food, and the incompetence of their tour
operator. She smiled to see the old men with their high-waisted pants
and the old women with their bouffant hair.
She couldn't help but eavesdrop -- at their volume, she would have
been hard-pressed *not* to listen in. A little boy and girl tore ass
around the airport, under the disapproving glares from DHS goons, and
they screamed as they ran, "Disney World! Disney World! Disney World!"
She'd never been -- she'd been to a couple of the kitschy Gulag parks
in Russia, and she'd grown up with Six Flags coaster parks and Ontario
Place and the CNE in Toronto, not far from Detroit. But she'd never
been to The Big One, the place that even now managed to dominate the
world's consciousness of theme-parks.
She asked her standby sites to find her a room in a Disney hotel
instead, looking for an inclusive rate that would get her onto the
rides and pay for her meals. These were advertised at roadside kiosks
at 100-yard intervals on every freeway in Florida, so she suspected
they were the best deal going.
A moment of browsing showed her that she'd guessed wrong. A week in
Disney cost a heart-stopping sum of money -- the equivalent of six
months' rent in Petersburg. How did all these Russians afford this
trip? What the hell compelled people to part with these sums?
She was going to have to find out. It was research. Plus she needed a
vacation.
She booked in, bought a bullet-train ticket, and grabbed the handle of
her suitcase. She examined her welcome package as she waited for the
train. She was staying at something called the Polynesian Resort
hotel, and the brochure showed a ticky-tacky tiki-themed set of
longhouses set on an ersatz white-sand beach, with a crew of Mexican
and Cuban domestic workers in leis, Hawai'ian shirts, and lava-lavas
waving and smiling. Her package included a complimentary luau -- the
pictures made it clear this was nothing like the tourist luaus she'd
attended in Maui. On top of that, she was entitled to a "character
breakfast" with a wage-slave in an overheated plush costume, and an
hour with a "resort counsellor" who'd help her plan her trip for
maximal fun.
The bullet-train came and took on the passengers, families bouncing
with anticipation, joking and laughing in every language spoken. These
people had just come through a US Customs checkpoint and they were
acting like the world was a fine place. She decided there must be
something to this Disney business.
#
Death Waits waited, and waited and waited for the ride to come back
online. He split his days between hanging out at home, writing about
the story, running the fly-throughs from the other rides, watching
what was happening in Brazil, answering his fan-mail; the rest of the
time he spent with his new friends down at the site of the ride,
encouraging them to pitch in and help Perry and Lester to get the
thing back up and running. Fast, please. It was driving him bonkers
not to be able to ride any longer. After everything he'd been through,
he deserved a ride.
His friends were wonderful. Wonderful! Lacey especially. She was a
nurse and a goddess of mercy. The money that flooded into his paypals
whenever his friends let it be known that he needed more covered all
his expenses. He never wanted for companionship, conversation,
helpmeets, or respect. It was a wonderful life.
If only the ride would come online.
He woke next to Lacey, she asleep still, her hair spread out across
the pillow in a fall of shiny black with blue highlights -- she'd
given him a matching dye-job a few days before and they looked like a
matched set now. He let his hands lazily trace her soft skin, the
outlines of her tattoos, her implants and piercings. He felt a
stirring between his legs.
Lacey yawned and woke and kissed him. "Good morning, my handsome man,"
she said.
"Good morning, my beautiful woman. What's the plan for today?"
"Whatever you want," she said.
"Breakfast, then down to the ride," he said. "I'll do my email and
writing there today."
"Something before breakfast?" she asked, with a lopsided smile that
was adorable.
"Oh yes, please," he said, his voice breathy.
#
The smell at the Wal-Mart was overpowering. It was one part sharp
mold, one part industrial disinfectant, a citrus smell that made your
eyes water and your sinuses burn.
"I've rented some big blowers," Perry said. "They'll help air the
place out. If that doesn't work, I might have to resurface the floor,
which would be rough -- it could take a week to get that done
properly."
"A week?" Death said. Jesus. No way. Not another week. He didn't know
it for sure, but he had a feeling that a lot of these people would
stop showing up eventually if there was no ride for them to geek out
over. He sure would.
"You smell that? We can't close the doors and the windows and leave it
like this."
Death's people, standing around them, listening in, nodded. It was
true. You'd melt people's lungs if you shut them up with these fumes.
"How can I help?" Death said. It was his constant mantra with
Perry. Sometimes he didn't think Perry liked him very much, and it was
good to keep on reminding him that Death and his buddies were here to
be part of the solution. That Perry needed them.
"The roof is just about done, the robots are back online. The dividers
should be done today. I've got the chairs stripped down for routine
maintenance, I could use a couple people for that."
"What's Lester working on?" Death said.
"You'd have to ask him."
Death hadn't seen Lester in days, which was weird. He hoped Lester
didn't dislike him. He worried a lot about whether people liked him
these days. He'd thought that Sammy liked him, after all.
"Where is he?"
"Don't know."
Perry put dark glasses on.
Death Waits took the hint. "Come on," he said to Lacey, who patted him
on the hand as he lifted up in his chair and rolled out to the
van. "Let's just call him."
"Lo?"
"It's Death Waits. We're down at the ride, but there's not much to do
around here. I thought maybe we could help you with whatever you were
working on?"
"What do you know about what I'm working on?" Lester said.
"Um. Nothing."
"So how do you know you want to help?"
Death Waits closed his eyes. He wanted to help these two. They'd made
something important, didn't they know that?
"What are you working on?"
"Nothing," Lester said.
"Come on," Death said. "Come on. We just want to pitch in. I love you
guys. You changed my life. Let me contribute."
Lester snorted. "Cross the road, go straight for two hundred yards,
turn left at the house with the Cesar Chavez mural, and I'll meet you
there."
"You mean go into the --" Death didn't know what it was called. He
always tried not to look at it when he came to the ride. That slum
across the road. He knew it was somehow connected with the ride, but
in the same way that the administrative buildings at Disney were
connected with the parks. The big difference was that Disney's
extraneous buildings were shielded from view by berms and painted
go-away green. The weird town across the road was *right there*.
"Yeah, across the road into the shantytown."
"OK," Death said. "See you soon." He hung up and patted Lacey's
hand. "We're going over there," he said, pointing into the shantytown.
"Is it safe?"
He shrugged. "I guess so." He loved his chair, loved how tall it made
him, loved how it turned him into a half-ton cyborg who could raise up
on his rear wheels and rock back and forth like a triffid. Now he felt
very vulnerable -- a crippled cyborg whose apparatus cost a small
fortune, about to go into a neighborhood full of people who were
technically homeless.
"Should we drive?"
"I think we can make it across," he said. Traffic was light, though
the cars that bombed past were doing 90 or more. He started to gather
up a few more of his people, but reconsidered. It was a little scary
to be going into the town, but he couldn't afford to freak out Lester
by showing up with an entourage.
The guardrail shielding the town had been bent down and flattened and
the chair wheeled over it easily, with hardly a bump. As they crossed
this border, they crossed over to another world. There were cooking
smells -- barbecue and Cuban spices -- and a little hint of septic
tank or compost heap. The buildings didn't make any sense to Death's
eye, they curved or sloped or twisted or leaned and seemed to be made
of equal parts pre-fab cement and aluminum and scrap lumber, laundry
lines, power lines, and graffiti.
Death was used to drawing stares, even before he became a cyborg with
a beautiful woman beside him, but this was different. There were eyes
everywhere. Little kids playing in the street -- hadn't these people
heard of stranger danger -- stopped to stare at him with big
shoe-button eyes. Faces peered out of windows from the ground on up to
the third storey. Voices whispered and called.
Lacey gave them her sunniest smile and even waved at the little kids,
and Death tried nodding at some of the homeys staring at him from the
window of what looked like a little diner.
Death hadn't known what to expect from this little town, but he
certainly hadn't pictured so many little shops. He realized that he
thought of shops as being somehow civilized -- tax paying,
license-bearing entities with commercial relationships with suppliers,
with cash-registers and employees. Not lawless and wild.
But every ground-floor seemed to have at least a small shop,
advertised with bright OLED pixel-boards that showed rotating
enticements -- *Productos de Dominica, Beautiful for Ladies,
OFERTA!!!, Fantasy Nails*. He passed twenty different shops in as many
steps, some of them seemingly nothing more than a counter recessed
into the wall with a young man sitting behind it, grinning at them.
Lacey stopped at one and bought them cans of coffee and small Mexican
pastries dusted with cinnamon. He watched a hundred pairs of eyes
watch Lacey as she drew out her purse and paid. At first he thought of
the danger, but then he realized that if anyone was to mug them, it
would be in full sight of all these people.
It was a funny thought. He'd grown up in sparse suburbs where you'd
never see anyone walking or standing on the sidewalks or their
porches. Even though it was a "nice" neighborhood, there were muggings
and even killings at regular, horrific intervals. Walking there felt
like taking your life into your hands.
Here, in this crowded place with a human density like a Disney park,
it felt somehow safer. Weird.
They came to what had to be the Cesar Chavez mural -- a Mexican in a
cowboy hat standing like a preacher on the tailgate of a truck,
surrounded by more Mexicans, farmer-types in cotton shirts and
blue-jeans and cowboy hats. They turned left and rounded a corner into
a little cul-de-sac with a confusion of hopscotches chalked onto the
ground, ringed by parked bicycles and scooters. Lester stood among
them, eating a churro in a piece of wax-paper.
"You seem to be recovering quickly," he said, sizing up Death in his
chair. "Good to see it." He seemed a little distant, which Death
chalked up to being interrupted.
"It's great to see you again," Death said. "My friends and I have been
coming by the ride every day, helping out however we can, but we never
see you there, so I thought I'd call you."
"You'd call me."
"To see if we could help," Death said. "With whatever you're doing."
"Come in," Lester said. He gestured behind him and Death noticed for
the first time the small sign that said *HOTEL ROTHSCHILD,* with a
stately peacock behind it.
The door was a little narrow for his rolling chair, but he managed to
get it in with a little back-and-forth, but once inside, he was
stymied by the narrow staircase leading up to the upper floors. The
lobby -- such as it was -- was completely filled by him, Lacey and
Lester, and even if the chair could have squeezed up the stairs, it
couldn't have cornered to get there.
Lester looked embarrassed. "Sorry, I didn't think of that. Um. OK, I
could rig a winch and hoist the chair up if you want. We'd have to
belt you in, but it's do-able. There are masts for pulleys on the top
floor -- it's how they get the beds into the upper stories."
"I can get up on canes," Death Waits said. "Is it safe to leave my
chair outside, though?"
Lester's eyebrows went up. "Well of course -- sure it is." Death felt
weird for having asked. He backed the chair out and locked the
transmission, feeling silly. Who was going to hot-wire a wheelchair?
He was such a dork. Lacey handed him his canes and he stood
gingerly. He'd been making his way to the bathroom and back on canes
all week, but he hadn't tried stairs yet. He hoped Lester wasn't too
many floors up.
Lester turned out to be on the third floor, and by the time they
reached it, Death Waits was dripping sweat and his eyeliner had run
into his eyes. Lacey dabbed at him with her gauzy scarf and fussed
over him. Death caught Lester looking at the two of them with a little
smirk, so he pushed Lacey away and steadied his breathing with an
effort.
"OK," he said. "All done."
"Great," Lester said. "This is what I'm working on. You talked to
Perry about it before, right? The Disney-in-a-Box printers. Well, I've
cracked it. We can load our own firmware onto it -- just stick it on a
network with a PC, and the PC will find it and update it. Then it
becomes an open box -- it'll accept anyone's goop. You can send it
your own plans."
Death hadn't seen a DiaB in person yet. Beholding it and knowing that
he was the reason that Lester and Perry were experimenting with it in
the first place made him feel a sense of excitement he hadn't felt
since the goth rehab of Fantasyland began.
"So how does this tie in to the ride?" Death asked. "I was thinking of
building rides in miniature, but at that scale, will it really impress
people? No, I don't think so.
"So instead I was thinking that we could just push out details from
the ride, little tabletop-sized miniatures showing a piece every
day. Maybe whatever was newest. And you could have multiple feeds, you
know, like an experimental trunk for objects that people in one region
liked --"
Lester was shaking his head and holding up his hands. "Woah, wait a
second. No, no, no --" Death was used to having his friends hang on
his every word when he was talking about ideas for the ride and the
story, so this brought him up short. He reminded himself who he was
talking to.
"Sorry," he said. "Got ahead of myself."
"Look," Lester said, prodding at the printer. "This thing is its own
thing. We're about more than the ride here. I know you really like it,
and that's very cool, but there's no way that everything I do from now
on is going to be about that fucking thing. It was a lark, it's cool,
it's got its own momentum. But these boxes are going to be their own
thing. I want to show people how to take control of the stuff in their
living rooms, not advertise my little commercial project to them."
Death couldn't make sense out of this. It sounded like Lester didn't
*like* the ride. How was that possible? "I don't get it," he said at
last. Lester was making him look like an idiot in front of Lacey,
too. He didn't like how this was going at all.
Lester picked up a screwdriver. "You see this? It's a tool. You can
pick it up and you can unscrew stuff or screw stuff in. You can use
the handle for a hammer. You can use the blade to open paint cans. You
can throw it away, loan it out, or paint it purple and frame it." He
thumped the printer. "This thing is a tool, too, but it's not *your*
tool. It belongs to someone else -- Disney. It isn't interested in
listening to you or obeying you. It doesn't want to give you more
control over your life.
"This thing reminds me of life before fatkins. It was my very own
personal body, but it wasn't under my control. What's the word the
academics use? 'Agency.' I didn't have any agency. It didn't matter
what I did, I was just this fat thing that my brain had to lug around
behind it, listening to its never-ending complaints and aches and
pains.
"If you don't control your life, you're miserable. Think of the people
who don't get to run their own lives: prisoners, reform-school kids,
mental patients. There's something inherently awful about living like
that. Autonomy makes us happy."
He thumped the top of the printer again. "So here's this stupid thing,
which Disney gives you for free. It looks like a tool, like a thing
that you use to better your life, but in reality, it's a tool that
Disney uses to control your life. You can't program it. You can't
change the channel. It doesn't even have an *off switch*. That's what
gets me exercised. I want to redesign this thing so it gets converted
from something that controls to something that gives you control."
Lester's eyes shone. Death hurt from head to toe, from the climb and
the aftermath of the beating, and the life he'd lived. Lester was
telling him that the ride wasn't important to him anymore, that he'd
be doing this other thing with the printer next, and then something
else, and then something else. He felt a great, unexpected upwelling
of bitterness at the thought.
"So what about the ride?"
"The ride? I told you. I'm done with it. It's time to do the next
thing. You said you wanted to help out, right?"
"With the ride," Death said patiently, with the manner of someone
talking to a child.
Lester turned his back on Death.
"I'm done with the ride," Lester said. "I don't want to waste your
time." It was clear he meant, *You're wasting my time.* He bent over
the printer.
Lacey looked daggers at his shoulders, then turned to help Death down
the stairs. His canes clattered on the narrow staircase, and it was
all he could do to keep from crying.
#
Suzanne rode the bullet-train from Miami airport in air-conditioned
amusement, watching the Mickey-shaped hang-straps rock back and
forth. She'd bought herself a Mickey waffle and a bucket-sized Diet
Coke in the dining car and fended off the offers of plush animatronic
toys that were clearly descended from Boogie-Woogie Elmo.
Now she watched the kids tear ass up and down the train, or sit
mesmerized by the videos and interactives set up at the ends of the
cars. The train was really slick, and judging from the brochure she
found in the seat-pocket, there was another one from the Orlando
airport. These things were like chutes leading from the luggage
carousel straight into the parks. Disney had figured out how to make
sure that every penny spent by its tourists went straight into its
coffers.
The voice-over announcements as they pulled into the station were in
English, Chinese, Spanish, Farsi and Russian -- in that order -- and
displayed on the porters' red coats with brass buttons were
name-badges with the flags of many nations, denoting the languages
they spoke. They wore mouse-ears, and Suzanne -- a veteran of
innumerable hotels -- could not dissuade one from taking her suitcase.
He brought her to a coach-station and saw her aboard a bus marked for
the Polynesian, decorated with tiki-lamps, bamboo, and palm-fronds
(she touched one and discovered that it was vinyl). He refused her tip
as they saw her aboard, and then stood and waved her off with his
white gloves and giant white smile. She had to chuckle as she pulled
away, amazed at how effective these little touches were. She felt her
muscles loosening, little involuntary chuckles rising in her
throat. The coach was full of parents and children from all over the
world, grinning and laughing and hugging and talking excitedly about
the day ahead of them.
The coach let them off to a group of Hawai'ian-shirt-clad staff who
shouted "Aloha!" at them as they debarked, and picked up their luggage
with swift, cheerful, relentless efficiency. Her check-in was so
painless she wasn't sure it was over until a nice young lady who
looked Chechen picked up her bag for her and urged her out to the
grounds, which were green and lush, like nothing she'd seen since
landing in Florida. She was surrounded by the hotel structures,
long-houses decorated with Polynesian masks and stalked by leggy
ibises and chirping tropical birds. Before her was a white-sand beach
fronting onto an artificial lake ringed with other luxury hotels: a
gigantic 1970s Soviet A-frame building and a gingerbread-choked
Victorian hotel. The lake was ringed with a monorail track and plied
by handsome paddle-wheeler ferry-boats.
She stared gape-jawed at this until the bellhop gently tugged at her
elbow, giving her a dazzling smile.
Her room was the kind of thing you'd see Lucy and Ricky checking into
on honeymoon in an old *I Love Lucy* episode -- wicker ceiling fans,
bamboo furniture, a huge hot-tub shaped like a seashell. Outside, a
little terrace looking over the lake, with a pair of cockatoos looking
quizzically at her. The bellhop waved at them and they cawed at her
and flew off. Suzanne must have made a disappointed noise, because the
bellhop patted her on the arm and said, "Don't worry, we feed them
here, they come back all the time. Greedy birdies!"
She tipped the bellhop five bucks once she'd been given the grand tour
of the room -- a tame Internet connection that was "kid-friendly" and
a likewise censored video-on-demand service, delivery pizza or sushi,
information on park hours, including the dazzling array of extras she
could purchase. It turned out that resort guests were eligible to
purchase priority passes for boarding rides ahead of the plebes, and
for entering parks early and staying late. This made Suzanne feel
right at home -- it was very Russian in its approach: the more you
spent, the better your time was.
She bought it all: all the fast-passes and priority cards, all of it
loaded into a grinning Mickey on a lanyard, a wireless pendant that
would take care of her everywhere she went in the park, letting her
spend money like water.
Thus girded, she consulted with her bellhop some more and laid out an
itinerary. Once she'd showered she found she didn't want to wear any
of her European tailored shorts and blouses. She wanted to disappear
into the Great American Mass. The hotel gift shop provided her with a
barkcloth Hawai'ian shirt decorated with tessellated Disney trademarks
and a big pair of loose shorts, and once she donned them, she saw that
she could be anyone now, any tourist in the park. A pair of cheap
sunglasses completed the look and she paid for it all by waving her
Mickey necklace at the register, spending money like water.
She passed the rest of the day at the Magic Kingdom, taking a ferry
from the hotel's pier to the Victorian wrought-iron docks on the other
side of the little artificial lake. As she cleared the turnstiles into
Main Street, USA, her heart quickened. Kids rushed past her, chased by
their parents' laughing calls to slow down. Balloon sellers and
old-fashioned popcorn machines jostled for space in the crowd, and a
brass band was marching down the street in straw boaters and red
striped jackets, playing a Sousa march.
She ambled up the road, peering in the adorable little shop windows,
like the shops in a fancy casino, all themed artificial facades that
were, in back, all one shop, linked through the length of the street.
She reached the castle before she realized it, and saw that it was
shorter than it had appeared. Turning around and looking back down
Main Street, she saw that the trees lining the sides of the street had
been trimmed so they got progressively smaller from the gates to the
castle, creating a kind of false perspective line. She laughed now,
amused by the accomplishment of the little trompe l'oeil.
She squeezed past the hordes of Asian tourists taking precisely the
same picture of the castle, one after another, a phenomenon she'd
observed at other famous landmarks. For some Japanese shutterbugs, the
holiday photo experience was as formal as the Stations of the Cross,
with each picture of each landmark rigidly prescribed by custom and
unwritten law.
Now she was under the castle and headed for what her map assured her
was Fantasyland. Just as she cleared the archway, she remembered her
conversations with that Death Waits kid about Fantasyland: this was
the part that had been made over as a goth area, and then remade as
the Happiest Construction Site on Earth.
And so it was. The contrast was stark. From fairy castle to
green-painted construction sidings. From smiling, well-turned out
"castmembers" to construction workers with butt-crack-itis and grouchy
expressions. Fantasyland was like an ugly scar on the blemish-free
face of a Barbie doll.
She liked it.
Something about all that artifice, all that cunning work to cover up
all the bodies a company like Disney would have buried under its
manicured Main Street -- it had given her a low-level, tooth-grinding
headache, a kind of anger at the falseness of it all. Here, she could
see the bodies as they buried them.
Out came her camera and she went on the prowl, photographing and
photographing, seeking high ground from which to catch snaps over the
siding. She'd look at the satellite pics of this spot later.
Now she knew what her next project would be: she would document this
scar. She'd dig up the bodies.
Just for completeness' sake, she went on some of the rides. Her
super-fancy pass let her sail past the long lines of bored kids, angry
dads, exhausted moms. She captured their expressions with her camera.
The rides were all right. She was sick of rides, truth be told. As an
art-form, they were wildly overrated. Some of them made her sick and
some of them were like mildly interesting trips through someone's
collection of action-figures in a dark room. The Disney rides didn't
even let you drive, like Lester's ride did, and you didn't get to vote
on them.
By the time the sun had gone down, she was ready to go back to the
room and start writing. She wanted to get all this down, the beauty
and the terror, the commerce lurking underneath the friendly
facade. As the day lengthened into night, there were more and more
screaming children, more angry parents. She caught parents smacking
kids, once, twice, got her camera out, caught three more.
They sent a big pupu platter up to her room with a dish of poi and a
hollow pineapple filled with rum. She took her computer out onto her
lanai and looked out over the lake. An ibis came by and demanded some
of her dinner scraps. She obliged it and it gave her a cold look, as
if determining whether she'd be good for dessert, then flew off.
She began to write.
#
Something had changed between Kettlewell and Eva since they'd left
Florida with the kids. It wasn't just the legal hassles, though there
were plenty of those. They'd gone to Florida with a second chance -- a
chance for him to be a mover again, a chance for her to have a husband
who was happy with his life again.
Now he found himself sneaking past her when she was in the living room
and they slept back to back in bed with as much room between them as
possible.
Ada missed Lyenitchka and spent all her time in her bedroom IMing her
friend or going questing with her in their favorite game, which
involved Barbies, balrogs, and buying outfits. Pascal missed all the
attention he had received as the designated mascot of the two little
girls.
It was not a high point in the history of the Kettlewell clan.
"Hello?"
"Landon Kettlewell?"
"Hello, Freddy," he said.
"My fame precedes me," the journalist said. Kettlewell could hear the
grin in his voice. That voice was unmistakable -- Kettlewell had heard
it in the occassional harassing voicemail that Suzanne forwarded on.
"How are you?"
"Oh, I'm very well sir, and kind of you to ask, yes indeed. I hear
you're not doing so well, though?"
"I can't complain."
"I wish you would, though." You could tell, Freddy thought he was a
funny son of a bitch. "Seriously, Mr Kettlewell. I'm calling to follow
up on the story of the litigation that Perry Gibbons and Lester Banks
are facing for unilaterally canceling the arrangement you'd made to
finance their litigation. I'm hoping that you'll give me a quote that
might put this into perspective. Is the defense off? Will Gibbons and
Banks be sued? Are you a party to the suit?"
"Freddy?"
"Yes, Mr Kettlewell."
"I am not a child, nor am I a fool, nor am I a sucker. I'm also not a
hothead. You can't goad me into saying something. You can't trick me
into saying something. I haven't hung up on you yet, but I will unless
you can give me a single good reason to believe that any good could
possibly come out of talking to you."
"I'm going to write this story and publish it today. I can either
write that you declined to comment or I can write down whatever
comment you might have on the matter. You tell me which is fairer?"
"Goodbye, Freddy."
"Wait, wait! Just wait."
Kettlewell liked the pleading note in Freddy's voice.
"What is it, Freddy?"
"Can I get you to comment on the general idea of litigation
investment? A lot of people followed your lead in seeking out
litigation investment opportunities. There's lots of money tied up in
it these days. Do incidents like the one in Florida mean that
litigation investment is a dead strategy?"
"Of course not," Kettlewell snapped. He shouldn't be talking to this
man, but the question drove him bonkers. He'd invented litigation
investment. "Those big old companies have two common characteristics:
they've accumulated more assets than they know what to do with, and
they've got poisonous, monopolistic cultures that reward executives
who break the law to help the company turn a buck. None of that's
changed, and so long as that's all true, there will be little
companies with legit gripes against big companies that can be used as
investment vehicles for unlocking all that dead Fortune 100 capital
and putting it to work."
"But aren't Fortune 100 companies investing in litigation funds?"
Kettlewell suppressed a nasty laugh. "Yeah, so what?"
"Well, if this is about destroying Fortune 100 companies --"
"It's about wringing positive social value out of the courts and out
of investment. The way it used to work, there were only two possible
outcomes when a big company did something rotten: either they'd get
away scot-free or they'd make some lawyers very, very rich. Litigation
funds fix that. They socialize the cost of bringing big companies to
heel, and they free up the capital that these big companies have
accumulated."
"But when a big company invests in destroying another big company --"
"Sometimes you get a forest where a few trees end up winning, they
form a canopy that keeps all the sunlight from reaching the
floor. Now, this is stable for forests, but stability is the *last*
thing you want in a market. Just look at what happens when one of
those big trees falls over: whoosh! A million kinds of life are
spawned on the floor, fighting for the light that tree had hogged for
itself. In a market, when you topple a company that's come to
complacently control some part of the ecosystem, you free up that
niche for new innovators."
"And why is that better than stability? Don't the workers at these
companies deserve the security that comes from their employers'
survival?"
"Oh come on, Freddy. Stop beating that drum. If you're an employee and
you want to get a good deal out of an employer, you're better off if
you've got fifty companies you could work for than just one."
"So you're saying that if you destroy Disney with your lawsuit, the
fifty thousand people who work at Walt Disney World will be able to,
what, work for those little rides like your friends have built?"
"They'll find lots of work, Freddy. If we make it possible for anyone
to open an innovative little ride without worrying about getting
clobbered by a big old monopolist. You like big corporations so much?"
"Yes, but it's not little innovative startups that invest in these
funds, is it?"
"It's they who benefit once the fund takes up their cause."
"And how's that working out for the ride people you're meant to be
helping out? They rejected you, didn't they?"
Kettlewell really hated Freddy, he realized. Not just a little -- he
had a deep and genuine loathing. "Oh, for fuck's sake. You don't like
little companies. You don't like big companies. You don't like
workers' co-ops. What do you want us to do, Freddy? You want us to
just curl up under a rock and die? You sit there and make up your
funny names for things; you make your snarky little commentaries, but
how much good have *you* done for the world, you complaining, sniping
little troll?"
The line got very quiet. "Can I quote you?"
"You certainly can," Kettlewell huffed. In for a penny, in for a
pound. "You can print that, and you can kiss my ass."
"Thank you, Mr Kettlewell," Freddy said. "I'll certainly take the
suggestion under advisement."
Kettlewell stood in his home office and stared at the four
walls. Upstairs, Pascal was crying. He did that a lot
lately. Kettlewell breathed deeply and tried to chill out.
Someone was knocking at his door, though. He answered it
tentatively. The kid he found there was well-scrubbed, black, in his
twenties, and smiling amiably.
"Landon Kettlewell?"
"Who's suing me?" Kettlewell could spot a process server a mile away.
The guy shrugged and made a little you-got-me smile. "Couldn't say,
sir," he said, and handed Kettlewell the envelope, holding it so that
the header was clearly visible to the camera set into the lapel of his
shirt.
"You want me to sign something?" Kettlewell said.
"It's all right, sir," the kid said and pointed at the camera. "It's
all caught on video."
"Oh, right," Kettlewell said. "Want a cup of water? Coffee?"
"I expect you're going to be too busy to entertain, sir," the kid
said, and ticked a little salute off his forehead. "But you seem like
a nice guy. Good luck with it all."
Kettlewell watched him go, then closed the door and walked back to his
office, opening the envelope and scanning it. No surprises there --
the shareholders in the investment syndicate that had backed Lester
and Perry were suing him for making false representations about his
ability to speak for them.
Tjan called him a minute later.
"They got you too, huh?" Kettlewell said.
"Just left. Wish I could say it was unexpected."
"Wish I could say I blamed them," Kettlewell said.
"Hey, you should see what the ride's been doing this week since
Florida went down," Tjan said. "It's totally mutated. I think it's
mostly coming from the Midwest, though those Brazilians seem to keep
on logging in somehow too."
"How many rides are there in South America, anyways?"
"Brazilians of them!" Tjan said with a mirthless chuckle. "Impossible
to say. They've got some kind of variant on the protocol that lets a
bunch of them share one network address. I think some of them aren't
even physical rides, just virtual flythroughs. Some are directly
linked, some do a kind of mash-up between their current norms and
other rides' current norms. It's pretty weird."
Kettlewell paced. "Well, at least someone's having a good time."
"They're going to nail us to the wall," Tjan said. "Both of
us. Probably the individual ride-operators, too. They're out for
blood."
"It's not like they even lost much money."
"They didn't need to -- they feel like they lost the money they might
have won from Disney."
"But that was twenty years away, and highly speculative."
Tjan sighed heavily on the other end of the phone. "Landon, you're a
very, very good finance person. The best I've ever met, but you really
need to understand that even the most speculative investor is mostly
speculating about how he's going to spend all the money you're about
to make him. If investors didn't count their chickens before they
hatched, you'd never raise a cent."
"Yeah," Kettlewell said. He knew it, but he couldn't soak it in. He'd
won and lost so many fortunes -- his own and others' -- that he'd
learned to take it all in stride. Not everyone else was so sanguine.
"So what do we do about it? I don't much want to lose everything."
"You could always go back to Russia," Kettlewell said, suddenly
feeling short-tempered. Why did he always have to come up with the
plan? "Sorry. You know what the lawyers are going to tell us."
"Yeah. Sue Perry and Lester."
"And we told Lester we wouldn't do that. It was probably a mistake to
do this at all, you know."
"No, don't say that. The idea was a really good one. You might have
saved their asses if they'd played along."
"And if I'd kept the lawyers on a shorter leash."
They both sat in glum silence.
"How about if we defend ourselves by producing evidence that they
reneged on a deal we'd made in good faith. Then the bastards can sue
Perry and Lester and we'll still be keeping our promise."
Kettlewell tried to picture Perry in a courtroom. He'd never been the
most even-keeled dude and since he'd been shot and had his arm broken
and been gassed, he was almost pathological.
"I've got a better idea," he said, growing excited as it unfolded in
his mind. He had that burning sensation he got sometimes when he knew
he was having a real doozy. "How about if we approach each of the
individual ride co-ops and see if they'll join the lawsuit separately
from the umbrella org? Play it right and we'll have the lawsuit back
on, without having to get our asses handed to us and without having to
destroy Perry and Lester!"
Tjan laughed. "That's -- that's... Wow! Genius. Yeah, OK, right! The
Boston group is in, I'll tell you that much. I'm sure we can get half
a dozen more in, too. Especially if we can get Perry to agree not to
block it, which I'm sure he'll do after I have a little talk with
him. This'll work!"
"Sometimes the threat of total legal destruction can have a wonderful,
clarifying effect on one's mind," Kettlewell said drily. "How're the
kids?"
"Lyenitchka is in a sulk. She wants to go back to Florida and she
wants to see Ada some more. Plus she's upset that we never made it to
Disney World."
Kettlewell flopped down on his couch. "Have you seen Suzanne's blog
lately?"
Tjan laughed. "Yeah. Man, she's giving it to them with both
barrels. Makes me feel sorry for 'em."
"Um, you *do* know that we're suing them for everything they've got,
right?"
"Well, yes. But that's just money. Suzanne's going to take their
balls."
They exchanged some more niceties and promised that they'd get
together face-to-face real soon and Kettlewell hung up. From behind
him, he heard someone fidgeting.
"Kids, you know you aren't supposed to come into my office."
"Sounds like things have gotten started up again." It wasn't the kids,
it was Eva. He sat up. She was standing with her arms folded in the
doorway of his office, staring at him.
"Yeah," he said, mumbling a little. She was really beautiful, his
wife, and she put up with a hell of a lot. He felt obscurely ashamed
of the way that he'd treated her. He wished he could stand up and give
her a warm hug. He couldn't.
Instead, she sat beside him. "Sounds like you'll be busy."
"Oh, I just need to get all the individual co-ops on board, talk to
the lawyers, get the investors off my back. Have a shareholders'
meeting. It'll be fine."
Her smile was little and sad. "I'm going, Landon," she said.
The blood drained from his face. She'd left him plenty, over the
years. He'd deserved it. But it had always been white-hot, in the
middle of a fight, and it had always ended with some kind of
reconciliation. This time, it had the feeling of something planned and
executed in cold blood.
He sat up and folded his hands in his lap. He didn't know what else to
do.
Her smile wilted. "It's not going to work, you and me. I can't live
like this, lurching from crisis to crisis. I love you too much to
watch that happen. I hate what it turns me into. You're only happy
when you're miserable, you know that? I can't do that forever. We'll
be part of each others' lives forever, but I can't be Mrs Stressbunny
forever."
None of this was new. She'd shouted variations on this at him at many
times in their relationship. The difference was that now she wasn't
shouting. She was calm, assured, sad but not crying. Behind her in the
hallway, he saw that she'd packed her suitcase, and the little
suitcases the kids used when they travelled together.
"Where will you go?"
"I'm going to stay with Lucy, from college. She's living down the
peninsula in Mountain View. She's got room for the kids."
He felt like raging at her, promising her a bitter divorce and custody
suit, but he couldn't do it. She was completely right, after all. Even
though his first impulse was to argue, he couldn't do it just then.
So she left, and Kettlewell was alone in his nice apartment with his
phone and his computer and his lawsuits and his mind fizzing with
ideas.
#
The last thing Sammy wanted was a fight. Dinah's promo was making
major bank for the company -- and he was taking more and more meetings
in Texas with Dinah, which was a hell of a perk. They'd shipped two
million of the DiaBs, and were projecting ten million in the first
quarter. Park admission was soaring and the revenue from the
advertising was going to cover the entire cost of the next rev of the
DiaBs, which would be better, faster, smaller and cheaper.
That business with Death Waits and the new Fantasyland and the ride --
what did it matter now? He'd been so focused on the details that he'd
lost track of the big picture. Walt Disney had made his empire by
figuring out how to do the next thing, not wasting his energy on how
to protect the last thing. It had all been a mistake, a dumb mistake,
and now he was back on track. From all appearances, the lawsuits were
on the verge of blowing away, anyway. Fantasyland -- he'd turned that
over to Wiener, of all people, and he was actually doing some good
stuff there. Really running with the idea of restoring it as a
nostalgia site aimed squarely at fatkins, with lots of food and
romantic kiddie rides that no kid would want to ride in the age of the
break-neck coaster.
The last thing he wanted was a fight. What he wanted was to make
assloads of money for the company, remake himself as a power in the
organization.
But he was about to have a fight.
Hackelberg came into his office unannounced. Sammy had some of the
Imagineers in, showing him prototypes of the next model, which was
being designed for more reliable shipping and easier
packing. Hackelberg was carrying his cane today, wearing his ice-cream
suit, and was flushed a deep, angry red that seemed to boil up from
his collar.
One look from his blazing eyes was enough to send the Imagineers
scurrying. They didn't even take their prototype with them. Hackelberg
closed the door behind them.
"Hello, Samuel," he said.
"Nice to see you. Can I offer you a glass of water? Iced tea?"
Hackelberg waved the offers away. "They're using your boxes to print
their own designs," he said.
"What?"
"Those freaks with their home-made ride. They've just published a
system for printing their own objects on your boxes."
Sammy rewound the conversations he'd had with the infosec people in
Imagineering about what countermeasures they'd come up with, what they
were proof against. He was pissed that he was finding out about this
from Hackelberg. If Lester and Perry were hacking the DiaBs, they
would be talking about it nonstop, running their mouths on the
Internet. Back when he was his own competitive intelligence
specialist, he would have known about this project the second it
began. Now he was trying to find a competitive intelligence person who
knew his ass from his elbow, so far without success.
"Well, that's regrettable, obviously, but so long as we're still
selling the consumables..." The goop was a huge profit-maker for the
company. They bought it in bulk, added a proprietary, precisely mixed
chemical that the printer could check for in its hoppers, and sold it
to the DiaB users for a two thousand percent markup. If you tried to
substitute a competitor's goop, the machine would reject it. They
shipped out new DiaBs with only half a load of goop, so that the first
purchase would come fast. It was making more money, week-on-week, than
popcorn.
"The crack they're distributing also disables the checking for the
watermark. You can use any generic goop in them."
Sammy shook his head and restrained himself from thumping his hand
down on the desk. He wanted to scream.
"We're not suing them, are we?"
"Do you think that's wise, Samuel?"
"I'm no legal expert. You tell me. Maybe we can take stronger
countermeasures with the next generation --" He gestured at the
prototype on his desk.
"And abandon the two million units we've shipped to date?"
Sammy thought about it. Those families might hang on to their original
two million forever, or until they wore out. Maybe he should be
building them to fall apart after six months of use, to force updates.
"It's just so unfair. They're ripping us off. We spent the money on
those units so that we could send our message out. What the hell is
wrong with those people? Are they compulsive? Do they *have* to
destroy every money-making business?"
Hackelberg sat back. "Samuel, I think it's time we dealt with them."
Sammy's mind was still off on the strategies for keeping Lester and
Perry at bay, though. Sure, a six-month obsolescence curve would do
it. Or they could just charge money for the DiaBs now that people were
starting to understand what they were for. Hell, they could just make
the most compelling stuff for a DiaB to print and maybe that would be
enough.
Hackelberg tapped the tip of his cane once, sharply. Sammy came back
to the conversation. "So that's settled. Filing suit today. We're
going to do a discovery on them that'll split them open from asshole
to throat. No more of this chickenshit police stuff -- we're going to
figure out every source of income these bastards have, we're going to
take away their computers, we're going down to their ISPs and getting
their emails and instant messages.
"And as we've seen, they're going to retaliate. That's fine. We're not
treating these people as a couple of punk pirates who go down at the
first sign of trouble. Not anymore. We know that these people are the
competition. We're going to make an example of them. They're the first
ones to attack on this front, but they won't be the last. We're
vulnerable, Samuel, but we can contain that vulnerability with enough
deterrent."
Hackelberg seemed to be expecting something of Sammy, but Sammy was
damned if he knew what it was. "OK," he said lamely.
Hackelberg's smile was like a jack o'lantern's. "That means that we've
got to be prepared for their discovery on *us*. I need to know every
single detail of this DiaB project, including the things I'd find if I
went through your phone records and your email. Because they *will* be
going through them. They'll be putting you and your operation under
the microscope."
Sammy restrained his groan. "I'll have it for you," he said. "Give me
a day or two."
He saw Hackelberg out of his office as quickly as he could, then shut
the door. Hackelberg wanted everything, and that meant *everything*,
including his playmates from the advertising industry --
everything. He was becoming the kind of executive who emitted
strategic intelligence, rather than the kind who gathered it. That
wouldn't do. That wasn't the natural order of things.
He sat down at his computer. Someone had to do the competitive
intelligence work around here and it looked like it would have to be
him.
#
What the World Can Learn from Disney
Suzanne Church
It's easy to dismiss Disney. They make more lawsuits than rides these
days. They have a reputation for Polyannaish chirpiness. Their
corporate communications veer from Corporate Passive Voice Third
Person to a syrupy, condescending kiddee-speak that's calculated to
drive children into a frenzy of parent-nagging screeches.
But if you haven't been to a Disney Park in a while, you don't know
what you're missing. I've been in Walt Disney World for a week now,
and I'm here to tell you, it's pretty good. No, it's better than that
-- it's *amazing*.
You've probably heard about the attention to detail: the roofline over
Fantasyland features sagging, Georgian tiles, crazy chimneys, and
subtly animated gargoyles (left over from a previous, goth-ier
incarnation of this part of the park). You don't see this unless you
raise your eyes above the busy, intriguing facades that front the
rides, above the masterfully painted signage, and higher still. In
other words, unless you're someone like me, looking for details, you
won't spot them. They're there as pure gold-plating, they're there
because someone who took pride in his work *put them there*.
It tells you something about the people behind the scenes here. People
who care about their jobs work here. It's easy to forget that when
you're thinking about Disney, a company whose reputation these days
has more to do with whom they sue than with what they make.
But oh, what they make. There's a safari park here, something like a
zoo but without that stuff that makes you feel like you're
participating in some terrible exercise that strips noble animals of
their dignity for our amusement. Instead, the animals here roam free,
near their hairless monkey cousins, separated from them by water
features, camouflaged ditches, simulated ancient ruins [more details].
That's just one of six parks, each subdivided into six or seven
"lands," each land with its own unique charm, culture, and
customs. That's not counting the outlying areas: two new towns, golf
courses, a velodrome, a preserved marshland that you can tour in a
skiff with a local naturist. In these days of cheap fabrication, it's
easy to forget what you can do with several billion dollars and the
kind of hubris that leads you to dredge lakes, erect papier mache
mountains, and create your own toy mass-transit system.
Of course, Disney Parks are no strangers to small scale
fabrication. See their tiny, clever Disney-in-a-Box devices, which I
have chronicled here from the other side. On the one hand, these
things are networked volumetric printers, but on the other, they are
superb category-busters that have achieved an entirely justifiable --
yet still staggering -- market penetration in just a few months.
I came here ready to be bored and disgusted and fleeced of every
nickel. I am disappointed. The parks are tremendous at separating
people from money, it's true. They've structured each promenade and
stroll so that even a walk to the bathroom can create a
Mommy-Daddy-Want-It-NOW situation. For such a happy place, there
certainly are a lot of weepy children and frustrated parents.
But it's hard to fault Disney for being a business that makes a lot of
money. That's the point, after all. And it can't be cheap to keep the
tens of thousands of "castmembers" (yes, they really do call them
that, even when they're earning minimum wage and work jobs with all
the glamour of a bathroom attendant) hanging around, picking up litter
and confronting every new "guest" with eerily convincing cheer.
As for "bored" and "disgusted" -- not yet. Bored -- it's impossible to
imagine such a thing. For starters, the world's middle classes have
converged here in a sort of bourgeois UN, and you can get a lot of
pleasure out of watching a Chinese "little emperor" with doting
parents in tow making friends with a tiny perfect Russian mafiyeh
princess whose parents flick nervously at their nicotine inhalers and
scout the building facades for hidden cameras.
Of course, if people-watching isn't your thing, there are the rides
themselves, which make art out of the shoebox diorama. There are
luaus, indoor scuba diving with live sharks, and an island of
genuinely sleazy nightclubs where you can get propositioned for some
improbable acts that are hardly family friendly. These last appear to
be largely populated by the "castmembers" seeking a little after-work
action.
Disgusted? I think if I were a parent, there'd be parts of the
experience that drove me nuts. But once you get to know the rhythm of
the place, you start to see that there are navigable pathways that
don't lead through any commercial areas -- fantastic adventure
playgrounds, nature hikes, petting zoos, horseback rides, sports
training. And for every kid who's having a blood-sugar meltdown after
consuming half a quart of high-fructose lube slathered on a cinnamon
bun, there's another who is standing open-mouthed with complete bodily
wonder, at some stupendous spectacle, clearly forming neuronal
connections of a sort that will create the permanent predisposition to
an appreciation of spectacle, wonder, and beauty.
This is the kind of place where you have to love the sin and hate the
sinner. The company may sue and resort to dirty tricks, but it's also
chock full of real artists making real art.
If you haven't been for a visit, you should. Honestly. Oh, by all
means, also go somewhere unspoiled (if you can find it). Go
camping. Go to one of the rides I've written so much about. But if you
want to see the bright side of what billions can do -- the stuff you
never get from outside the walls of this fortress of fun -- buy a
ticket.
#
The barman at Suzanne's hotel started building her a Lapu-Lapu as she
came up the stairs. The drink involved a hollow pineapple, overproof
rum, and an umbrella, and she'd concluded that it contained the
perfect dosage of liquid CNS depressant to unwind her after a day of
battle at the parks. That day she'd spent following around the troupes
of role-playing actors at Disney's Hollwood Studios: a cast of a
hundred costumed players who acted out a series of interlocking
comedies set in the black-and-white days of Hollywood. They were
fearlessly cheeky, grabbing audience members and conscripting them in
their plays.
Now she was footsore and there was still a nighttime at Epcot in her
future. The barman passed her the pineapple and she thumped her
lanyard against the bar twice -- once to pay for the drink and once to
give him a generous tip. He was gay as a goose, but fun to look at,
and he flirted with her for kicks.
"Gentleman caller for you, Suzanne," he said, tilting his head. "You
temptress."
She looked in the direction indicated and took in the man sitting on
the bar-stool. He didn't have the look of a harried dad and he was too
old to be a love-flushed honeymooner. In sensible tropical-weight
slacks and a western shirt, he was impossible to place. He smiled and
gave her a little wave.
"What?"
"He came in an hour ago and asked for you."
She looked back at the man. "What's your take on him?"
"I think he works here. He didn't pay with an employee card, but he
acted like it."
"OK," she said, "send out a search party if I'm not back in an hour."
"Go get him, tiger," the barman said, giving her hand a squeeze.
She carried her pineapple with her and drifted down the bar.
"Hello there," she said.
"Ms Church," the man said. He had a disarming, confident smile. "My
name is Sammy Page."
She knew the name, of course. The face, too, now that she thought
about it. He offered her his hand. She didn't take it. He put it down,
then wiped it on his trouser-leg.
"Are you having a good time?"
"A lovely time, thank you." She sipped her drink and wished it was a
little more serious and intimidating. It's hard to do frosty when
you're holding a rum-filled pineapple with a paper parasol.
His smile faltered. "I read your article. I can't believe I missed
it. I mean, you've been here for six days and I just figured it out
today? I'm a pretty incompetent villain."
She let a little smile slip out at that. "Well, it's a big Internet."
"But I *love* your stuff. I've been reading it since, well, back when
I lived in the Valley. I used to get the Merc actually delivered on
paper."
"You are a walking fossil, aren't you?"
He bobbed his head. "So it comes down to this. I've been very
distracted with making things besides lawsuits lately, as you
know. I've been putting my energy into doing stuff, not preventing
stuff. It's been refreshing."
She grubbed in her pocket and came up with a little steno book and a
pencil. "Do you mind if I take notes?"
He gulped. "Can this all be on background?"
She hefted her notebook. "No," she said finally. "If there's anything
that needs publishing, I'm going to have to publish it. I can respect
the fact that you're speaking to me with candor, but frankly, Mr Page,
you haven't earned the privilege of speaking on background."
He sipped at his drink -- a more grown-up highball, with a lone
ice-cube in it, maybe a Scotch and soda. "OK, right. Well, then, on
the record, but candorously. I loved your article. I love your work in
general. I'm really glad to have you here, because I think we make
great stuff and we're making more of it than ever. Your latest post
was right on the money -- we care about our work here. That's how we
got to where we are."
"But you devote a lot of your resources to other projects here, don't
you? I've heard about you, Mr Page. I've interviewed Death Waits." He
winced and she scribbled a note, leaving him on tenterhooks while she
wrote. Something cold and angry had hold of her writing arm. "I've
interviewed him and heard what he has to say about this place, what
you have done."
"My hands aren't the cleanest," he said. "But I'm trying to atone." He
swallowed. The barman was looking at them. "Look, can I take you for a
walk, maybe? Someplace more private?"
She thought about it. "Let me get changed," she said. "Meet you in the
lobby in ten."
She swapped her tennis shoes for walking sandals and put on a clean
shirt and long slacks, then draped a scarf over her shoulders like a
shawl. Outside, the sunset was painting the lagoon bloody. She was
just about to rush back down to the lobby when she stopped and called
Lester, her fingers moving of their own volition.
"Hey, you," he said. "Still having fun in Mauschwitz?"
"It keeps getting weirder here, let me tell you," she said. She told
him about Sammy showing up, wanting to talk with her.
"Ooh, I'm jealous," Lester said. "He's my arch-rival, after all."
"I hadn't thought of it that way. He *is* kind of cute --"
"Hey!"
"In a slimy, sharky way. Don't worry, Lester. I miss you, you know?"
"Really?"
"Really. I think I'm about done here. I'm going to come home soon."
There was a long pause, then a snuffling sound. She realized he was
crying. He slurped. "Sorry. That's great, babe. I missed you."
"I -- I missed you too. Listen, I've got to go meet this guy."
"Go, go. Call me after dinner and tell me how it goes. Meanwhile, I'm
going to go violate the DiaB some more."
"Channel it, that's right."
"Right on."
Sammy met her in the lobby. "I thought we could go for a walk around
the lake," he said. "There's a trail that goes all the way
around. It's pretty private."
She looked at the lake. At twelve o'clock, the main gates of the Magic
Kingdom; at three, the retro A-frame Contemporary hotel, at nine, the
wedding-cake Grand Floridian Resort.
"Lead on," she said. He led her out onto the artificial white-sand
beach and around, and a moment later they were on a pathway paved with
octagonal tiles, each engraved with the name of a family and a year.
"I really liked your article."
"You said that."
They walked a while longer. "It reminded me of why I came here. I
worked for startups, and they were fun, but they were ephemeral. No
one expected something on the Web to last for half a century. Maybe
the brand survives, but who knows? I mean, who remembers Yahoo!
anymore? But for sure, anything you built then would be gone in a year
or two, a decade tops.
"But here..." He waved his hands. They were coming around the bend for
the Contemporary now, and she could see it in all its absurd glory. It
had been kept up so that it looked like it might have been erected
yesterday, but the towering white A-frame structure with the monorail
running through its midriff was clearly of another era. It was like a
museum piece, or a bit of artillery on the field at a civil war
reenactment.
"I see."
"It's about the grandiosity, the permanence. The belief in doing
something -- anything -- that will endure."
"You didn't need to bring me someplace private to tell me that."
"No, I didn't." He swallowed. "It's hard because I want to tell you
something that will compromise me if I say it."
"And I won't let you off the hook by promising to keep it
confidential."
"Exactly."
"Well, you're on the horns of a dilemma then, aren't you?" The sun was
nearly set now, and stones at their feet glittered from beneath,
sprinkled with twinkling lights. It made the evening, scented with
tropical flowers and the clean smell of the lake, even more lovely. A
cool breeze fluffed her hair.
He groaned. She had to admit it, she was enjoying this. Was it any
less than this man deserved?
"Let me try this again. I have some information that, if I pass it on
to you, could save your friends down in Hollywood from terrible
harm. I can only give you this information on the condition that you
take great pains to keep me from being identified as the source."
They'd come to the Magic Kingdom now. Behind them, the main gates
loomed, and a pufferbelly choo-choo train blew its whistle as it
pulled out of the station. Happy, exhausted children ran across the
plaza, heading for the ferry docks and the monorail ramps. The stones
beneath her feet glittered with rainbow light, and tropical birds
called to each other from the Pirates of the Caribbean Adventure
Island in the middle of the lake.
"Hum," she said. The families laughed and jostled each
other. "Hum. OK, one time only. This one is off the record."
Sammy looked around nervously. "Keep walking," he said. "Let's get
past here and back into the private spots."
*But it's the crowds that put me in a generous mood.* She didn't say
it. She'd give him this one. What harm could it do? If it was
something she had to publish, she could get it from another source.
"They're going to sue your friends."
"So what else is new?"
"No, personally. They're going to the mattresses. Every trumped up
charge they can think of. But the point here isn't to get the cops to
raid them, it's to serve discovery on every single communication,
every document, every file. Open up everything. Root through every
email until they find something to hang them with."
"You say 'they' -- aren't *you* 'they'?"
It was too dark to see his face now, but she could tell the question
made him uncomfortable.
"No. Not anymore." He swallowed and looked out at the lake. "Look, I'm
doing something now -- something... *amazing*. The DiaB, it's breaking
new ground. We're putting three-d printers into every house in
America. What your friend Lester is doing, it's actually *helping*
us. We're inventing a whole new --"
"Business?"
"No, not just a business. A world. It's what the New Work was missing
-- a three-d printer in every living room. A killer app. There were
personal computers and geeks for years before the spreadsheet came
along. Then there was a reason to put one in every house. Then we got
the Internet, the whole software industry. A new world. That's where
we're headed. It's all I want to do. I don't want to spend the rest of
my life suing people. I want to *do stuff*."
He kicked at the rushes that grew beside the trail. "I want to be
remembered for that. I want *that* to be my place in the history books
-- not a bunch of lawsuits."
Suzanne walked along beside him in silence for a time. "OK, so what do
you want me to do about it?"
"I thought that if --" He shut up. "Look, I tried this once before. I
told that Freddy bastard everything in the hopes that he'd come onto
my side and help me out. He screwed me. I'm not saying you're Freddy,
but --"
Suzanne stopped walking. "What do you want from me, sir? You have
hardly been a friend to me and mine. It's true that you've made
something very fine, but it's also true that you helped sabotage
something every bit as fine. You're painting yourself as the victim of
some mysterious 'them.' But as near as I can work out, the only
difference between you and 'them' is that you're having a little
disagreement with them. I don't like to be used as part of your
corporate head-games and power-struggles."
"Fine," he said. "Fine. I deserve that. I deserve no
better. Fine. Well, I tried."
Suzanne refused to soften. Grown men sulking did not inspire any
sympathy in her. Whatever he wanted to tell her, it wasn't worth going
into his debt.
He gave a shuddering sigh. "Well, I've taken you away from your
evening of fun. Can I make it up to you? Would you like to come with
me on some of my favorite rides?"
This surprised her a little, but when she thought about it, she
couldn't see why not. "Sure," she said.
#
Taking a guest around Disney World was like programming a playlist for
a date or a car-trip. Sammy had done it three or four times for people
he was trying to win over (mostly women he was trying to screw) and he
refined his technique every time.
So he took her to the Carousel of Progress. It was the oldest
untouched ride in the park, a replica of the one that Walt himself had
built for GE at the 1964 World's Fair. There had been attempts to
update it over the years, but they'd all been ripped out and the show
restored to its mid-sixties glory.
It was a revolving theater where robots danced and sang and talked
through the American Century, from the last days of the coal stove up
to the dawn of the space age. It had a goofy, catchy song, cornball
jokes, and he relished playing guide and telling his charges about the
time that the revolving theater had trapped a careless castmember in
its carousel and crushed her to death. That juxtaposition of sunny,
goofy American corporate optimism and the macabre realities of
operating a park where a gang of half-literate minimum-wage workers
spent their days shovelling the world's rich children into modified
threshing machines -- it was delicious.
Suzanne's body language told him the whole story from the second she
sat down, arms folded, a barely contained smirk on her lips. The
lights played over the GE logo, which had acquired an even more
anachronistic luster since the last time he'd been. Now that GE had
been de-listed from the NYSE, it was only a matter of time before they
yanked the sponsorship, but for now, it made the ride seem like it was
part time-machine. Transported back to the corporate Pleistocene, when
giant dinocorps thundered over the plains.
The theater rotated to the first batch of singing, wise-cracking
robots. Her eyebrows shot up and she shook her head bemusedly. Out
came the second batch, the third -- now they were in the fabulous
forties and the Andrews Sisters played while grandma and grandpa robot
watched a bulging fish-eye TV and sister got vibrated by an electric
slimming belt. The jokes got worse, the catchy jingle -- "There's a
great big beautiful tomorrow, shining at the end of every daaaaay!" --
got repeated with more vigor.
"It's like an American robot performance of *Triumph of the Will*,"
she whispered to him, and he cracked up. They were the only two in the
theater. It was never full, and he himself had taken part in spitball
exercises brainstorming replacements, but institutionally, Disney
Parks couldn't bring itself to shut it down. There was always some
excuse -- rabid fans, historical interest, competing priorities -- but
it came down to the fact that no one wanted to bring the axe down on
the robot family.
The final segment now, the whole family enjoying a futuristic
Christmas with a high-tech kitchen whose voice-activated stove went
haywire. All the robots were on stage for the segment, and they
exhorted the audience to sing and clap along. Sammy gave in and
clapped, and a second later, Suzanne did, too, laughing at the
silliness of it all. When the house lights came up and the bored --
but unsquashed -- castmember spieled them out of the ride, Sammy had a
bounce in his step and the song in his head.
"That was *terrible*!" Suzanne said.
"Isn't it great?"
"God, I'll never get that song out of my head." They moved through the
flashing lights of Tomorrowland.
"Look at that -- no line on Space Mountain," Sammy said, pointing.
So they rode Space Mountain -- twice. Then they caught the
fireworks. Then Sammy took her over to Tom Sawyer Island on a
maintenance boat and they sat up in the tree house and watched as the
park heaved and thronged, danced and ran, laughed and chattered.
"Hear the rustling?"
"Yeah, what is that, rabbits or something?"
"Giant rats." Sammy grinned in the dark. "Giant, feral rats."
"Come on, you're joking."
"Cross my heart. We drain the lake every now and then and they migrate
to the island. No predators. Lots of dropped french fries -- it's
ratopia here. They get as big as cats. Bold little fuckers too. No one
likes to be here alone at night."
"What about us?"
"We're together."
The rustling grew louder and they held their breath. A bold rat like a
raccoon picked its way across the path below them. Then two
more. Suzanne shivered and Sammy did, too. They were huge, feral,
menacing.
"Want to go?"
"Hell *yes*," she said. She fumbled in her purse and came out with a
bright little torch that shone like a beacon. You weren't supposed to
use bright lights on the island after hours while the rest of the park
was open, but Sammy was glad of it.
Back on the mainland, they rode Big Thunder Mountain and moseyed over
to the new, half-rebuilt Fantasyland. The zombie maze was still open,
and they got lost in it amid the groans, animatronic shamblers, and
giggling kids running through the hedges.
Something happened in the maze. Between entering it and leaving it,
they lost their cares. Instead of talking about the park and
Hackelberg, they talked about ways of getting out of the maze, talked
about which zombie was coming next, about the best zombie movies
they'd ever seen, about memorable Halloweens. As they neared the exit,
they started to strategize about the best ride to go on next. Suzanne
had done the Haunted Mansion twice when she first arrived and now --
"Come on, it's such a cliche," Sammy said. "Anyone can be a Haunted
Mansion fan. It's like being a Mickey fan. It takes real character to
be a Goofy fan."
"You're a Goofy fan, I take it?"
"Indeed. And I'm also a Jungle Cruise man."
"More corny jokes?"
"'We've been *dying* to have you' -- talk about cornball humor."
They rode both. The park was closing, and all around them, people were
streaming away from the rides. No lines at all, not even in front of
the rollercoasters, not even in front of Dumbo, not even in front of
the ultra-violent fly-over of the world of the zombies (nee Peter
Pan's Flight, and a perennial favorite).
"You know, I haven't just *enjoyed* the park like this in years." He
was wearing a huge foam Goofy hat that danced and bobbed on his head,
trying to do little pas-de-deux with the other Goofy hats in the
vicinity. It also let out the occassional chuckle and snatch of song.
"Shut up," Suzanne said. "Don't talk about magic. Live magic."
They closed the park, letting themselves get herded off of Main Street
along with the last stragglers. He looked over his shoulder as they
moved through the arches under the train-station. The night crew was
moving through the empty Main Street, hosing down the streets,
sweeping, scrubbing. As he watched, the work lights came on, throwing
the whole thing into near-daylight illumination, making it seem less
like an enchanted wonderland and more like a movie set, an artifice. A
sham.
It was one in the morning and he was exhausted. And Hackelberg was
going to sue.
"Sammy, what do you want me to do, blackmail him?"
"I don't know -- sure. Why not? You could call him and say, 'I hear
you're working on this lawsuit, but don't you think it's hypocritical
when you've been doing all this bad stuff --'"
"I don't blackmail people."
"Fine. Tell your friends, then. Tell some lawyers. That could work."
"Sammy, I think we're going to have to fight this suit on its merits,
not on the basis of some sneaky intel. I appreciate the risk you're
putting yourself to --"
"We ripped off some of Lester's code for the DiaB." He blurted it out,
not believing he was hearing himself say it. "I didn't know it at the
time. The libraries were on the net and my guys were in a hurry, and
they just imported it into the build and left it there -- they rewrote
it with the second shipment, but we put out a million units running a
library Lester wrote for volumetric imaging. It was under some crazy
viral open source license and we were supposed to publish all our
modifications, and we never did."
Suzanne threw her head back and laughed, long and hard. Sammy found
himself laughing along with her.
"OK," she said. "OK. That's a good one. I'll tell Lester about
it. Maybe he'll want to use it. Maybe he'll want to sue."
Sammy wanted to ask her if she'd keep his name out of it, but he
couldn't ask. He'd gone to Hackelberg with the info as soon as he'd
found out and they'd agreed to keep it quiet. The Imagineers
responsible had had a very firm talking to, and had privately admitted
to a curious and aghast Sammy over beers that everyone everywhere did
this all the time, that it was so normal as to be completely
unremarkable. He was pretty sure that a judge wouldn't see it that
way.
Suzanne surprised him by giving him a strong, warm hug. "You're not
the worst guy in the world, Sammy Page," she said. "Thanks for showing
me around your park."
#
Kettlewell had been almost pathetic in his interest in helping Lester
out. Lester got the impression that he'd been sitting around his
apartment, moping, ever since Eva had taken the kids and gone. As
Lester unspooled the story for him -- Suzanne wouldn't tell him how
she'd found this out, and he knew better than to ask -- Kettlewell
grew more and more excited. By the time Lester was through, he was
practically slobbering into the phone.
"Oh, oh, oh, this is going to be a *fun* phoner," he said.
"You'll do it, then? Even after everything?"
"Does Perry know you've called me?"
Lester swallowed. "No," he said. "I don't talk to Perry much these
days."
Kettlewell sighed. "What the hell am I going to do with you two?"
"I'm sorry," Lester said.
"Don't be sorry. Be happy. Someone should be happy around here."
#
Herve Guignol chaired the executive committee. Sammy had known him for
years. They'd come east together from San Jose, where Guignol had run
the entertainment side of eBay. They'd been recruited by Disney Parks
at the same time, during the hostile takeover and breakup, and they'd
had their share of nights out, golf games, and stupid movies together.
But when Guignol was wearing his chairman's hat, it was like he was a
different person. The boardroom was filled with huge, ergonomic
chairs, the center of the table lined with bottles of imported water
and trays of fanciful canapes in the shapes of Disney
characters. Sammy sat to Guignol's left and Hackelberg sat to his
right.
Guignol brought the meeting to order and the rest of the committee
stopped chatting and checking email and looked expectant. At the touch
of a button, the door swung shut with an authoritative clunk and
shutters slid down over the window.
"Welcome, and thank you for attending on such short notice. You know
Augustus Hackelberg; he has something to present to you."
Hackelberg climbed to his feet and looked out at them. He didn't look
good.
"An issue has arisen --" Sammy loved the third person passive voice
that dominated corporate meetings. Like the issue had arisen all on
its own, spontaneously. "A decision that was taken has come back to
bite us." He explained about the DiaBs and the code, laying it out
more or less as it happened, though of course he downplayed his
involvement in advising Sammy to go ahead and ship.
The committee asked a few intense questions, none directed at Sammy,
who kept quiet, though he instinctively wanted to defend his
record. They took a break after an hour, and Sammy found himself in a
corner with Guignol.
"What do you think?" Sammy asked him.
Guignol grimaced. "I think we're pretty screwed. Someone is going to
have to take a fall for this, you know. It's going to cost us a
fortune."
Sammy nodded. "Well, unless we just settle with them," he said. "You
know -- we drop the suit we just filed and they drop theirs...." He
had hoped that this would come out on its own, but it was clear that
Hackelberg wasn't going to offer it up himself. He was too in love
with the idea of getting his hands on Perry and Lester.
Guignol rocked his head from side to side. "You think they'd go for
it?"
Sammy dropped his voice to a whisper and turned away from the rest of
the room to confound any lip-readers. "I think they've *offered* to do
that."
Guignol cut his eyes over to Hackelberg and Sammy nodded,
imperceptibly.
Guignol moved away, leaving Sammy to eat a Mickey head built from
chunks of salmon and hamachi. Guignol moved among the committee,
talking to a few members. Sammy recognized the behavior --
consolidating power. Hard to remember that this was the guy he'd
played savage, high-stakes games of putt-putt golf with.
The meeting reconvened. No one looked at Sammy. They all looked at
Hackelberg.
"What about trying to settle the suit?" Guignol said.
Hackelberg flushed. "I don't know if that's possible --"
"What about if we offer to settle in exchange for dropping the suit
we've just filed?"
Hackelberg's hands squeezed the side of the table. "I don't think that
that would be a wise course of action. This is the opportunity we've
been waiting for -- the chance to crack them wide open and see what's
going on inside. Discover just what they've taken from us and how. Out
them for all their bad acts."
Guignol nodded. "OK, that's true. Now, as I understand it, every DiaB
we shipped with this Banks person's code on it is a separate act of
infringement. We shipped a million of them. What's the potential
liability per unit?"
"Courts usually award --"
Guignol knocked quietly on the table. "What's the *potential
liability* -- what's the size of the bill a court *could* hand down,
if a jury was involved? If, say, this became part of someone's
litigation portfolio."
Hackelberg looked away. "It's up to five hundred thousand per separate
act of infringement."
Guignol nodded. "So, we're looking at a ceiling on the liability at
$500 billion, then?"
"Technically, yes. But --"
"I propose that we offer a settlement, quid-pro-quo with this Banks
person. We drop our suit if he indemnifies us from damages for his."
"Seconded," said someone at the table. Things were picking up
steam. Sammy bit the inside of his cheek to keep his smile in check.
"Wait," Hackelberg said. "Gentlemen and lady, please. While it's true
that damages can technically run to $500,000 per infringement, that
simply isn't done. Not to entities like this firm. Listen, we *wrote*
that law so we could sue people who took from *us*. It won't be used
against us. We will face, at worst, a few hundred dollars per act of
infringement. Still a sizable sum of money, but in the final analysis
--"
"Thank you," Guignol said. "All in favor of offering a settlement?"
It was unanimous -- except for Hackelberg.
#
Sammy got his rematch with Hackelberg when the quarterly financials
came out. It was all that black ink, making him giddy.
"I don't want to be disrespectful," he said, knowing that in
Hackelberg's books, there could be nothing more disrespectful than
challenging him. "But we need to confront some business realities
here."
Hackelberg's office was nothing like Sammy had expected -- not a
southern gentleman's study lined with hunting trophies and framed
ancestral photos. It was as spare as the office of a temp, almost
empty save for a highly functional desk, built-in bookcases lined with
law-books, and a straight-backed chair. It was ascetic, severe, and it
was more intimidating than any dark-wood den could hope to be.